Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room sizes smaller than expected
Chaotic breakfast service

Categories

Cleanliness
7.95
There were mentions of cleanliness problems, such as the Wi-Fi issues and other negative remarks.
Service
9.45
Several reviews praised the friendliness of the staff, although there were some criticisms regarding reception.
Location
9.45
The location received consistent positive mentions, highlighting convenience and proximity to metro stations.
Room Quality
7.95
Room quality faced some negative feedback, with comments about small room sizes and differing from pictures.
Amenities
8.95
The hotel offers good amenities, including a restaurant and spa, but there were some issues with the chaotic breakfast.
Value for Money
8.95
Value for the price is considered good despite some drawbacks mentioned.
Food and Beverage
8.45
Food quality was praised, but there were issues with the breakfast selection and ordering process.
Overall Experience
8.45
Overall experience was good based on several positive comments, although some criticisms lowered the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Hotel Zurich Istanbul Old City with plasma TVs, free WiFi, and stunning views of Bosphorus and old Istanbul from the Panorama Restaurant.

Wellness and Relaxation
Indulge in relaxation with a heated indoor pool, sauna, steam room, and massage rooms. Rejuvenate at the vitamin bar with fresh juices for a refreshing experience.

Convenient Location
Located in Istanbul's vibrant shopping district, with major attractions just a short walk away. Easy access to both Ataturk International Airport and Istanbul Airport. Book now for a memorable stay at Hotel Zurich Istanbul Old City.

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card used when booking. Authorization form is not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 7772 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
C
Cristi • solo_traveller • ro
9
Pros:

clean, staff attitude and readiness, you are really feeling that you are welcome.

2026-09-19 • via Nuitee
A
Alexandru • couple • md
10
2026-09-19 • via Nuitee
P
Petru • solo_traveller • ie
6
Pros:

Internet is really bad , no way so bad internet.

2026-09-19 • via Nuitee
S
Saparkhankyzy • solo_traveller • kz
6
location is good but wouldnt recommend
Pros:

good location, breakfast is fine

Cons:

bathroom wasnt clean(shower), i found hairs on the bed when i first came to the room, needs renovation i think, also they make up room everyday but dont provide bottle of water if you dont ask them

2026-09-19 • via Nuitee
A
Ahmed • couple • iq
10
فندق رائع وجميل مع موقع مميزة وإطلالة رائعة عن الافطار في الصباح والكادر جدا ودود ولطيف بالخصوص الانسة فريدة.
Pros:

كل شيء كان رائع وجيد خصوصا كادر الفندق

Cons:

تم حجز غرفة بسرير مزدوج ،،، لكن عند استلام الغرفة كانت بسريرين مفردة وبعد ابلاغ الرسبشن قام كادر خدمة الغرفة بدمج السريرين المفردة مع بعض وهو لم يكن شيء مريح بالنوم.

2026-09-19 • via Nuitee
R
Robert • couple • au
9
Cons:

No towel hooks to hang your towel after drying yourself

2026-09-19 • via Nuitee
V
Venayagie • solo_traveller • za
10
Pros:

From the time we booked in until we left everything was exceptional. The friendly and smiles was welcoming and friendly 😊

Cons:

Everything was perfect

2026-09-18 • via Nuitee
C
Christina • couple • at
10
2026-09-18 • via Nuitee
O
Olga Cecilia • solo_traveller • ar
10
Pros:

Excelente atención, buena ubicación y delicioso desayuno

2026-09-18 • via Nuitee
G
Giacomini • couple • ie
10
Pros:

Tudo estava otimo. O Staff foi muito atencioso e gentil. A localizaçao é muito boa e da para fazer tudo a pé praticamente.

2026-09-18 • via Nuitee
Əkbərli • couple • az
9
2026-09-17 • via Nuitee
Z
Zhanyl • couple • kz
10
Pros:

Местоположение очень удобное, завтраки вкусные. Персонал вежливый и отзывчивый 👍🏻

2026-09-17 • via Nuitee
A
Alin-Adrian Dorobantu • solo_traveller • ro
10
Cheap and quality!👌
Pros:

Very nice location, the area is quiet, very good food and very nice panoramic restaurant view, we'll go back for sure!

2026-09-17 • via Nuitee
E
El hamdani • extended_group • ma
10
2026-09-17 • via Nuitee
S
Sándor • couple • hu
8
NEM ROSSZ
Pros:

REGGELI ÉS A SZEMÉLYZET.

Cons:

KICSIT RETRO

2026-09-17 • via Nuitee
S
Stella • couple • hu
9
Ár-értek arányban és a város felfedezéséhez tökéletes helyszín.
Pros:

Nagyon jó az elhelyezkedése és nagyon kedves és segítőkész a személyzet.

Cons:

Sajnos az előző vendégek dohányoztak a szobában, ami miatt büdös volt a szoba, de ezt próbálta a személyzet orvosolni.
A medence használatához úszó sapka szükséges, amit előre nem jeleztek, csak a helyszínen, de lehetett venni sapkát.
A török fürdő nincs benne az árban.

2026-09-16 • via Nuitee
S
Samim • solo_traveller • fr
9
Correct
Pros:

L'emplacement est bien malgré le bruit dans la rue et dans les couloirs

Cons:

Le petit déjeuner varié mais répétitif tous les jours

2026-09-16 • via Nuitee
F
Florin • couple • ro
10
2026-09-16 • via Nuitee
W
William • solo_traveller • fr
10
2026-09-16 • via Nuitee
D
DMITRII • couple • ru
10
2026-09-15 • via Nuitee