Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room sizes smaller than expected
Chaotic breakfast service

Categories

Cleanliness
7.95
There were mentions of cleanliness problems, such as the Wi-Fi issues and other negative remarks.
Service
9.45
Several reviews praised the friendliness of the staff, although there were some criticisms regarding reception.
Location
9.45
The location received consistent positive mentions, highlighting convenience and proximity to metro stations.
Room Quality
7.95
Room quality faced some negative feedback, with comments about small room sizes and differing from pictures.
Amenities
8.95
The hotel offers good amenities, including a restaurant and spa, but there were some issues with the chaotic breakfast.
Value for Money
8.95
Value for the price is considered good despite some drawbacks mentioned.
Food and Beverage
8.45
Food quality was praised, but there were issues with the breakfast selection and ordering process.
Overall Experience
8.45
Overall experience was good based on several positive comments, although some criticisms lowered the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Hotel Zurich Istanbul Old City with plasma TVs, free WiFi, and stunning views of Bosphorus and old Istanbul from the Panorama Restaurant.

Wellness and Relaxation
Indulge in relaxation with a heated indoor pool, sauna, steam room, and massage rooms. Rejuvenate at the vitamin bar with fresh juices for a refreshing experience.

Convenient Location
Located in Istanbul's vibrant shopping district, with major attractions just a short walk away. Easy access to both Ataturk International Airport and Istanbul Airport. Book now for a memorable stay at Hotel Zurich Istanbul Old City.

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card used when booking. Authorization form is not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7410 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
S
Samal • extended_group • kz
10
2026-06-13 • via Nuitee
Y
Yolanda • extended_group • es
8
Agradable
Pros:

Ubicación buena, en zona de hoteles, a 15 minutos del gran bazar. Restaurantes de la zona muy turisticos

Cons:

El desayuno muy regular, muy repetitivo, de 4 días no hubo croissant 3, no había disponible café turco, solo fuera del desayuno. En la habitación el aire acondicionado funcionaba mal, hacía calor y habían mosquitos, nos comieron a picaduras. Habitaciones cuádruple pequeñísima.

2026-06-12 • via Nuitee
P
Pokrivac • couple • ch
7
2026-06-12 • via Nuitee
H
Hossein • extended_group • de
10
2026-06-12 • via Nuitee
R
Ravshan • solo_traveller • uz
10
Super
Pros:

All

2026-06-12 • via Nuitee
O
osman • couple • gb
1
I am not going back fake 40$ for lunch and dinner
Pros:

Location only

Cons:

Everything is bad service and rooms very old fake pictures and manager he is not business person and front desk is better they work in police station

2026-06-12 • via Nuitee
A
Alena • couple • fr
9
2026-06-12 • via Nuitee
Y
Yelissa • family_with_children • es
10
2026-06-11 • via Nuitee
A
Alina-Gabriela • couple • ro
10
2026-06-11 • via Nuitee
N
Neil • solo_traveller • gb
9
Pros:

Staff were very good. Breakfast was excellent, nice pool area, close to metro

Cons:

Room was worn

2026-06-11 • via Nuitee
S
smolyaririna • solo_traveller • ru
10
Хорошее место
Pros:

Отличное расположение относительно достопримечательностей и метро; достаточно обильный шведский стол на завтраке и живая музыка, плюс виды на город и море из ресторана. Персонал, который помнит ваше имя - такое нечасто встретишь

Cons:

Джакузи не работает в спа

2026-06-10 • via Nuitee
L
lartitegui • solo_traveller • es
10
Pros:

La atención del personal

Cons:

Las almohadas

2026-06-10 • via Nuitee
Яніна • solo_traveller • ua
10
6 днів в AHC
Pros:

Готель розміщується поруч з усіма визначними пам'ятками,,а також по відношенню до громадського транспорту-метро,наземний транспорт.Звідси можна безпроблемно дістатися до любої точки в Стамбулі.
Персонал-нас зустріли ввічливо,без лишніх рухів,без лишніх слів. Були люб'язні весь період нашого перебування,і завжди цікавилися-чи все в нас гаразд.Сподобалося,що не було надмірної уваги.
Чистота-все цілком гаразд.В номері прибирали постійно і ретельно.
Номери-загально стан номеру,в якому ми проживали,був цілком прийнятним.Якщо не враховувати,що деякі елементи інтер'єру номеру потребують ремонту,то загально все непогано.
Ліжка-і матраси,і подушки нас влаштували повністю.
Навколишнє середовище- коли ви бронюєте номер в готелі в історичній частині міста,то маєте відразу розуміти,що гамір вдень і вночі тут був,є, і буде. Тому особливих проблем з шумом ми не мали.Так,було трохи чути дискотеку на верхніх поверхах,але взагалі не критично,і великого дискомфорту це не додавало.
Сніданок-як для нас був чудовим.Вибір їжі влаштував повністю. Чесно кажучи,дивують деякі відгуки про відсутність різноманітності у виборі.Кожен день можна пробувати щось нове-готель непогано попіклувався про наявність різних страв на вибір.
Панорама,яка відкривається з ресторану-вражаюча і прекрасна.
Тож,виходячи з усього вищеозначеного,я можу рекомендувати даний готель для проживання в Стамбулі.

Cons:

Читайте вище коментар=)

2026-06-10 • via Nuitee
K
Katy • couple • gb
8
Nice hotel, in a great location
Pros:

The hotel was in a great location to be able to explore from.
The staff were very friendly, although we were asked multiple times to leave a review which felt a bit pushy.
We were given a free room upgrade which was nice.

Cons:

The pool wasn’t the best, and the jacuzzi was not working.
The air conditioning wasn’t the easiest to use.
The noise from the local bars at night could be heard in the room.

2026-06-10 • via Nuitee
E
Eduard • extended_group • ch
8
Zentrale, ruhige Lage, sauber, und sehr freundliches Personal
Pros:

Die Lage ist sehr gut, viele Sehenswürdigkeiten sind zu Fuss erreichbar. Die Strassen rund um das Hotel sind nicht stark befahren, es ist erstaunlich ruhig.

Das grosse und reichhaltiges Frühstücksbuffet befindet sich im Panoramarestaurant im 7. Stock mit einer sensationellen Aussicht.

Cons:

Unsee Zimmer hatte zwar Fenster, aber wegen einer Fassadenabdeckung war es dunkel und es gab nichts zu sehen.

2026-06-09 • via Nuitee
B
BZ idiomas • extended_group • es
10
2026-06-09 • via Nuitee
J
Joanna • couple • pl
6
2026-06-09 • via Nuitee
R
Romana • couple • gb
10
I’m coming back for sure!!
Pros:

The hotel is in a brilliant location to explore Istanbul, with the nearest tram stop and train station around the corner. Lots of shops and cafes nearby. 3 tram stops away from Sultanhamet with all the main attractions. However the hotel itself has one of the best Shisha lounge/bars I have been to! The rooftop lounge has amazing views of the city. We also tried the spa/swimming pool/sauna which were lovely, again with great views. The staff were really helpful and friendly! Our room was big and clean and we had lots of storage space.

Cons:

Everything was great… no complaints at all!

2026-06-09 • via Nuitee
A
Anvar • extended_group • uz
4
2026-06-08 • via Nuitee
H
Henk • couple • nl
10
Erg genoten
Pros:

Vlakbij alle voorzieningen en uitstekende keuken

Cons:

Nvt

2026-06-08 • via Nuitee