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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Family rooms
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Bar
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Non-smoking throughout
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Security alarm
Review Highlights
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Property Description
Historic Charm and Coastal Elegance
Experience a piece of history at The Mason Arms, a 14th-century property nestled on Devon’s Jurassic Coast. Enjoy the convenience of being a short stroll away from Branscombe Beach.
Luxurious Accommodations
Choose between rooms in the original building or cozy cottage rooms in the hotel's gardens, all featuring charming amenities like wooden beamed ceilings and picturesque views. Free WiFi is available, ensuring you stay connected during your stay.
Culinary Delights and Scenic Views
Indulge in award-winning dining at the restaurant, savoring dishes made with local ingredients like fresh lobster and crab. Unwind by the open fireplace in the pub or enjoy the outdoor seating area with a refreshing drink.
Book now to secure your stay at The Mason Arms and create unforgettable memories on the Jurassic Coast.
Pets are accepted in select rooms only. Guests must contact the property to be allocated a pet-friendly room.
A deposit may be required at the property.
Location
Guest Reviews
Bedrooms were spacious beautifully decorated and spotlessly clean. Loved the private terrace at top bedrooms too.
Nothing. We had a fantastic stay!
Charming place
Love the overall experience
We had two rooms
One for our 3 children which was spacious and nice.
The other room where my wife and I stayed was tiny, low ceiling. So would ask for the larger rooms.
A charming and classic British pub experience with excellent food and hospitality. The location is a modest walk to the beach which is a must to visit, clean and pretty and uncrowded. We were really happy with our stay and hope to return sometime!
The superior double room was lovely with giant bed and good bathroom with great shower. Being situated on a corner was a bonus.The room was big enough that it really could have benefitted from a sofa at the end of the bed with a large rug surrounding the sofa. That would have made the room perfect. But it was good as it was.
Oh gosh, the bar and restaurant staff desperately need some training. Lovely individuals but not much idea about prompt service. There was rather poor communication, virtually no cohesion between staff members and a lack of prescient management. The young staff all seemed to be racing around like headless chickens but in doing so were unfocused on the guests. People were standing at the bar for 20 minutes waiting to be served and seated at table for 25 minutes waiting for a drink. No water was offered despite the menu suggesting unlimited spring water available. Fawlty Towers springs to mind for various reasons.
In the morning, towards the latter part of breakfast, all staff seemed to disappear, leading to one frustrated customer becoming very vocally unhappy. On leaving the restaurant, the 2 breakfast staff members were seen eating their own breakfast in the shaded area of the terrace while customers were calling for them.
There were many service frustrations, leading to us driving down to the beach for breakfast the next day rather than eat in the hotel. Such a shame as the hotel itself is absolutely lovely and the location very picturesque.
The management company really needs to address these service issues on quite an urgent basis.
Lovely accommodation, comfy, cosy and well thought out. From the terrace with chairs to see views over the valley and the private entrances to rooms in the cottages. The food was lovely and the setting is superb - a lovely flat walk to the most beautiful beach. Staff are friendly and helpful without exception - we'd definitely go back again.
Parking can be a little tricky sometimes when it's busy but staff were fabulous and found us a spot for our landrover. If I had one suggestion it would be to provide fans in rooms when the heat is extreme because the windows open to catch the breeze but are secured so they can't be whipped open too far if there is a wind. A minor issue as we did get the breeze mostly and the weather has been extreme.
The property was amazing! Suited our needs exactly! Plenty of space in the room and very clean and tidy. The building had loads of character .
We were told the milk in the fridge would get refilled every day but didn’t but not a problem as I took the bottle to the bar and they refilled it straight away.
The property is in the most perfect location. A small walk to the beach and close to Lyme Regis. The rooms are cozy and comfortable. Of course the pub is also terrific.
The spinach at breakfast was a little gritty but this was an isolated situation.
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