Hotel Italia II

Hotels
9.1 (73 reviews)
Calle 7de Enero Nº 1374 , Chiclayo , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Laundry
Luggage storage
Airport shuttle
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Safety concerns in location

Categories

Cleanliness
7.85
Several reviews mentioned issues with cleanliness, particularly with bathrooms being dirty.
Service
9.85
Staff were widely praised for their friendliness and helpfulness.
Location
8.35
Some guests found the area complicated and noted safety concerns, but it was still deemed acceptable.
Room Quality
8.85
Rooms were described as comfortable and modern, but some mentioned small sizes.
Amenities
9.35
Amenities like Wi-Fi and in-room entertainment were positively reviewed.
Value for Money
9.85
Many reviews highlighted good value for money, especially given the location.
Food and Beverage
8.85
No specific mentions of food quality, treated as standard for this hotel tier.
Overall Experience
9.85
Overall positive review despite some concerns, indicating satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:11

Property Description

Convenient Location in Chiclayo
Hotel Italia II, located in the Lambayeque region, offers easy access to Estadio Elias Aguirre and is just 2 km from Capitan FAP Jose A Quinones Gonzales International Airport.

Comfortable Accommodation
Guests can enjoy well-equipped rooms featuring a desk, flat-screen TV, and private bathroom with complimentary bed linen and towels. The hotel also provides a 24-hour front desk and free WiFi throughout the property.

Exceptional Services
Experience top-notch amenities including a tour desk, luggage storage, airport transfers, and a concierge service during your stay at Hotel Italia II.

Book now to experience a delightful stay at Hotel Italia II in Chiclayo!

Important information:

Reservations of more than 10 rooms we will request a 50% deposit as a guarantee within a maximum period of 48 hours, otherwise the reservation will be canceled.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 73 reviews
Cleanliness: 7.85
Service: 9.85
Location: 8.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 9.85
Food and Beverage: 8.85
Overall Experience: 9.85
C
Capdrive • solo_traveller • dk
9
Pros:

Nice location and friendly staff

2026-08-11 • via Nuitee
R
Raúl Matos Acuña • solo_traveller • pe
9
Muy bien
Pros:

Está algo cerca al centro, buena atención.

Cons:

La zona no es tan buena, muchos ambulantes en la calle.

2026-08-09 • via Nuitee
P
PEDRO DANIEL • family_with_children • pe
8
Pros:

la amabilidad del personal

2026-07-20 • via Nuitee
K
KEVIN • solo_traveller • au
9
great value central location hotel
Pros:

handy central location
helpful staff
clean, spacious room with own toilet/shower, cabinet, desk, tv (many spanish channels)
lovely fresh sheets and towels
praise to hotel: another room was making load noise late into night - after the staff couldn't quieten it, they offered to move me to another floor.

Cons:

all rooms have internal shaft /corridor windows - not much fresh air, and noise travels easily.

2026-07-18 • via Nuitee
S
sue • couple • au
6
Ok for one night
Pros:

Staff very helpful. One boy walked us to a cafe and helped explain vegetarian needs to the waiter

Cons:

Very noisy patrons in other rooms and slamming doors

2026-07-13 • via Nuitee
Y
Yarden • solo_traveller • il
8
2026-07-11 • via Nuitee
S
Sofia • solo_traveller • pe
8
2026-07-01 • via Nuitee
G
Gustavo Noé • solo_traveller • co
8
Pros:

El trato del personal

2026-06-21 • via Nuitee
P
Pichery • solo_traveller • fr
9
2026-06-16 • via Nuitee
P
Paucar • solo_traveller • pe
7
Pros:

La atención

Cons:

La ubicación estaba en zona rosa

2026-06-07 • via Nuitee
K
Kenneth • solo_traveller • us
8
2026-05-29 • via Nuitee
M
Mar Cero • solo_traveller • us
8
Otra vez no se
Pros:

La amabilidad del personal

Cons:

No hay aire acondicionado

2026-05-23 • via Nuitee
L
LE • solo_traveller • cn
8
符合性价比预期
Pros:

员工很好、很友善。

2026-05-02 • via Nuitee
S
Sandra • extended_group • ca
8
2026-04-29 • via Nuitee
Y
YI-HUI • solo_traveller • tw
7
很推薦，我續住好幾次
Pros:

櫃台續住價格，比booking還貴，所以建議在訂房網訂房。

2026-04-26 • via Nuitee
• solo_traveller • pe
8
2026-04-09 • via Nuitee
K
Kevin Joseph • solo_traveller • pe
9
Muy cómodo
Pros:

El personal muy amable y el lugar muy limpio

Cons:

Talvez la ubicación no estaba tan cerca como esperaba

2026-04-06 • via Nuitee
H
HIROKI • solo_traveller • jp
10
2026-04-05 • via Nuitee
T
Ted • solo_traveller • pe
8
Pros:

La actitud del personal. Muy amables y encantadores. Ayudan en las consultas respecto a direcciones, contactos de alimentación u cualquier servicio respecto a direcciones

Cons:

La ubicación del Hotel es un poco peligrosa. Atmósfera nocturna poco amigable.

2026-04-04 • via Nuitee
F
Farje Rondon • solo_traveller • pe
6
2026-04-03 • via Nuitee