GM Grand Moments Bandar Sunway

Hotels
7.1 (489 reviews)
No 1 & 3 Jalan PJS 11 Bandar Sunway Metro , Petaling Jaya , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Substandard amenities

Categories

Cleanliness
5.6
The cleanliness was very disappointing with old and worn towels, and the hotel was described as filthy.
Service
8.6
Staff were noted to be friendly and respectful despite other issues.
Location
9.6
The hotel is conveniently located near Sunway Pyramid and various eateries.
Room Quality
7.1
Multiple guests mentioned poor conditions of room amenities and small room size.
Amenities
6.6
Lack of kitchen equipment and poor quality toiletries were highlighted as drawbacks.
Value for Money
7.1
Guests expressed frustration over conditions relative to the price they paid.
Food and Beverage
4.6
Breakfast in the restaurant was described as very bad and unrelated to the hotel.
Overall Experience
7.6
While location and some staff were praised, issues with cleanliness and amenities affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:43

Property Description

Convenient Location

Delicious Dining Options

Excellent Business Facilities

Experience comfort and convenience at GM Grand Moments Bandar Sunway. Indulge in local cuisine at our restaurant, take advantage of our business center, and enjoy around-the-clock assistance from our friendly staff. Book your stay now to make the most of your trip to Bandar Sunway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 489 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 4.6
Overall Experience: 7.6
Y
Yasiin • solo_traveller • mu
7
2026-07-21 • via Nuitee
M
Muhammad Ridhwan • family_with_children • bn
6
its comfortable but TV not function
Pros:

all good

Cons:

the room just nice for us and near to restaurant

2026-07-13 • via Nuitee
K
Khai Lim • couple • my
7
2026-07-11 • via Nuitee
K
Kim Seng • solo_traveller • my
10
2026-06-28 • via Nuitee
G
Gan • couple • my
5
2026-06-04 • via Nuitee
Y
Yee Ling • solo_traveller • my
1
2026-06-04 • via Nuitee
D
Doris • extended_group • my
7
2026-04-27 • via Nuitee
I
Ian • solo_traveller • my
6
2026-04-20 • via Nuitee
J
jyh leong • family_with_children • my
5
Pros:

地点

Cons:

厕所和干净度再改善点就很好

2026-04-06 • via Nuitee
K
KAHAR • couple • my
7
Good place to stay as nearby shopping complex are all around.
Pros:

Easy access to nearby shopping mall

Cons:

Loading & unloading area quite difficult due to no dedicated access.

2026-03-08 • via Nuitee
K
KAHAR • extended_group • my
7
Facilities & shopping malls all within walking distance
Pros:

Facilities and shopping malls all around walking distance

Cons:

No dedicated loading & unloading area

2026-03-08 • via Nuitee
S
Surooprajally • solo_traveller • mu
10
2026-03-06 • via Nuitee
M
Mustafa • couple • ae
7
Pros:

Everything location and cleaness

Cons:

The room is very tiny no fridge

2026-03-01 • via Nuitee
S
Sweety😘 • family_with_children • my
8
2026-02-14 • via Nuitee
Z
Zulhairi • extended_group • my
10
2026-01-27 • via Nuitee
L
LEONG ING • family_with_children • my
10
2026-01-26 • via Nuitee
1
1259 • family_with_children • my
8
Most all okey
Pros:

Easy to access

Cons:

No tea and sugar provide

2026-01-24 • via Nuitee
A
Abdulrahman • family_with_children • sa
6
المكان نظيف ولا كن لا يوجد خدمه ولاكن اللي يبغا يوفر ممتاز لانه نظيف ويادي الغرض
Pros:

النظافه وموقع المكان

Cons:

بلا يوجد ثلاجه ولا يوجد خدمه ولا كن المكان ممتاز ونظيف

2026-01-19 • via Nuitee
H
Hau Ee • family_with_children • my
3
Bad
Pros:

The location is very near to Sunway pyramid and Sunway lagoon. There are eateries and convenience stores nearby too.

Cons:

The construction work next door was really annoying. The staircase in the family suite is a bit dangerous for small kids. Didn't see any utensils in the whole room. There are hairs on the floor.

2026-01-19 • via Nuitee
S
SOPHIA ANAK • couple • my
9
2026-01-17 • via Nuitee