Nam Khánh Motel

Hotels
4.8 (14 reviews)
273 Phố Phúc Tân , Hanoi , vn

Facilities

Parking
Air conditioning
Room service
Lift / Elevator
Luggage storage
Ironing service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly reception staff
Good welcome (bon accueil)
Cons:
Air conditioning noise
Uncomfortable bed
Bug reported in room
Bathroom drainage flows onto the floor
Noisy housekeeping early in the morning (6:00)

Categories

Cleanliness
4.7
Some cleanliness issues noted: a mention of a bug in the room and noisy housekeeping early in the morning, which slightly detracts from overall cleanliness.
Service
5
Positive remarks about staff friendliness and a 'bon accueil' at reception; service is a clear strength and is rated highly to reflect that.
Location
4.8
Standard quality for this hotel tier
Room Quality
4.7
Room concerns mentioned: air conditioning noise, bed comfort issues, and bathroom drainage that flows to the floor; these issues slightly lower the room score.
Amenities
4.8
Standard quality for this hotel tier
Value for Money
4.8
Standard quality for this hotel tier
Food and Beverage
4.8
Standard quality for this hotel tier
Overall Experience
4.8
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 09:42

Property Description

Convenient Location in Hanoi
Located in the heart of Hanoi, Nam Khánh Motel offers comfortable air-conditioned rooms with convenient amenities such as free private parking and room service.

Cozy Rooms with City Views
Guests can enjoy a relaxing stay in rooms with a private bathroom, shower, and free toiletries. Some units also provide stunning city views, adding an extra touch to your experience.

Near Major Attractions
Explore Hanoi effortlessly as Nam Khánh Motel is close to key landmarks like Hoan Kiem Lake, Thang Long Water Puppet Theater, and Hanoi Opera House. With a 24-hour front desk and luggage storage, your stay will be hassle-free.

Book your stay at Nam Khánh Motel now for a memorable experience in Hanoi!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.8
Based on 14 reviews
Cleanliness: 4.7
Service: 5
Location: 4.8
Room Quality: 4.7
Amenities: 4.8
Value for Money: 4.8
Food and Beverage: 4.8
Overall Experience: 4.8
S
SHU LI couple tw
7
Cons:

Air conditioning noise and bed comfort, A bug

2026-04-13 via Nuitee
P
Patrick couple fr
7
Bon accueil
Pros:

Nous avons apprécié la gentillesse du personnel de la réception.

Cons:

Dans la salle de bain l’évacuation de l’eau du lavabo se fait directement au sol et coule jusqu’au petit regard dans l’angle de la pièce. Un petit conseil : ne gardez pas vos chaussettes pour vous laver les dents !
Personnel de ménage bruyant tôt le matin (6 heures).

2026-04-12 via Nuitee
Óscar couple es
7
2026-04-12 via Nuitee
S
srikakulapu couple in
8
2026-03-21 via Nuitee
D
del Sordo couple es
8
2026-03-18 via Nuitee
N
Nicolae couple fr
7
2026-03-01 via Nuitee
A
Arkadiusz solo traveller pl
7
Good
Pros:

You can use a lift, stay in a quiet area with many diversity shops, cafés and Imbiss. Scooter rental at the motel.

Cons:

The air conditioning was not working well. To set the temperature was not possible. Chargers were getting out of the sockets.

2025-03-22 via Nuitee
B
Benjawan young couple th
1
Bad
Pros:

No

Cons:

It's so loud, I can't sleep at all. There's nothing in the room. The fabric is as seam as thin as a handkerchief. No dryer, no air conditioning, no fan.

2025-01-03 via Nuitee
A
Anna young couple ua
5
Passable
2024-03-12 via Nuitee
S
Supaporn review category business travellers gb
1
Very bad experience.
Cons:

The staff were very unfriendly and abrupt. Very hard bed and they were cleaning rooms all night creating a lot of noise that kept me awake all night. This affected my performance at work the next day. Overall, not a good experience.

2023-05-24 via Nuitee
B
Ben with friends gb
7
comfortable stay and friendly staff members
Pros:

the staff were lovely and very helpful

Cons:

the staff

2023-04-17 via Nuitee
C
Catherine review category business travellers gb
4
One of the worst places we stayed in Vietnam.
Pros:

The staff were all lovely and helpful, except for the lady manager who did not want to sort our queries out once she took our money.

Cons:

The owner did not turn the electricity on when we asked to see the room before paying. When we saw what the room was really like ( with big holes in the ceiling, dirty sheets with hairs and dirty marks) we asked to get a refund but she refused. We had to go to a different room and pay more in order to get clean sheets and a window. The bathroom smelt of sewage constantly.

2023-04-16 via Nuitee
D
Debs review category business travellers fr
8
Very good
Pros:

Near bus stop, traveling spots, enthusiastic staffs. There are plenty of good street food around the hotel.

Cons:

Quite loud in the morning, it might be because of the location of the hotel in the centre of Hanoi.

2023-04-13 via Nuitee
C
Cindy review category business travellers gb
5
Passable
Pros:

The hotel was perfectly adequate and served its purpose of needing a 24 hour reception near the bus station.

2023-04-09 via Nuitee