Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Cleanliness
Hospitality
Location
Affordable Price
Cons:
Old linens
Breakfast quality

Categories

Cleanliness
6.43
Very old and smelly linens mentioned, indicating poor cleanliness.
Service
9.4
Cleanliness, hospitality, and promptness in meeting requirements mentioned positively.
Location
9.44
Very convenient location near Lulu Mall.
Room Quality
7.89
Rooms described as good at an affordable price.
Amenities
8.92
Additional services like sim card and communication through WhatsApp appreciated.
Value for Money
8.88
Affordable price noted in reviews.
Food and Beverage
7.43
Breakfast described as just okay.
Overall Experience
8.8
Overall positive experiences despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:41

Property Description

Convenient Location
Centrally located in the Ernakulam district, The Lotaz Hotel provides easy access to popular attractions such as Kochi Biennale and Cochin Shipyard. Guests can also explore the nearby Edappally Church, just 1.4 km away.

Comfortable Rooms
The hotel offers air-conditioned rooms with modern amenities including free WiFi, flat-screen TVs, and complimentary toiletries. Guests can enjoy a peaceful stay and rest well on comfortable beds with fresh linens.

Complimentary Breakfast and Services
Start your day right with a delicious breakfast offering a variety of options. Additionally, benefit from free private parking, paid airport shuttle services, and multilingual staff at the 24-hour front desk.

Book your stay at The Lotaz Hotel for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.4
Based on 158 reviews
Cleanliness: 6.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.8
A
ADV. LINOJ • couple • in
4
Pros:

Only Location

Cons:

I didn’t like anything except the location.

2026-09-19 • via Nuitee
N
Nawaz • solo_traveller • in
5
Pros:

Nothing

Cons:

High price for that property

2026-09-18 • via Nuitee
N
Nithin V • solo_traveller • in
9
2026-09-15 • via Nuitee
J
JIJI • couple • ae
5
For 2 nights fine,basic facilities only. Could be better.
Pros:

Breakfast was ordered from outsider

Cons:

Toilet was stinking smelling ,has called reception and they arrange some cleaning n spray. Seems an internal leak n smelling.

No Toilet Tissue rolls even though it's mentioned tissues are provided.

Broken Tea 🍵 cups.

Workers ,staff not in unform , we don't know who is hotel staff. No Badge or uniforms

2026-09-12 • via Nuitee
N
Nitheesh C • solo_traveller • in
8
2026-09-12 • via Nuitee
A
Adhil • couple • in
8
2026-09-11 • via Nuitee
A
Ananthu.M.A • solo_traveller • in
10
2026-09-05 • via Nuitee
A
AthulPrakash • solo_traveller • in
1
2026-09-01 • via Nuitee
A
Adv.Nishad • couple • in
10
2026-09-01 • via Nuitee
B
By shibi nazeer • couple • in
10
Pros:

Wotth for money

2026-09-01 • via Nuitee
B
By shibi nazeer • couple • in
10
Pros:

Neat and worth for money

2026-09-01 • via Nuitee
S
Sanwin • couple • in
10
Good
Pros:

Good

Cons:

Good

2026-08-29 • via Nuitee
S
Sharon • solo_traveller • in
10
2026-08-28 • via Nuitee
S
Saravanan • solo_traveller • in
10
Pros:

Extra ordanary... ❤️

2026-08-27 • via Nuitee
S
Spate • solo_traveller • in
6
2026-08-20 • via Nuitee
S
Sharath • solo_traveller • in
4
2026-08-19 • via Nuitee
S
saranya • solo_traveller • in
1
Worst experience 👏
Cons:

Honest Review

My stay at The Lotaz Hotel, Edappally was okay overall, but I was disappointed with the staff behaviour. One lady at the hotel was particularly rude and unprofessional in the way she communicated with me.

I also had an issue during check-out, which made the experience more uncomfortable than it needed to be. I believe guests should be treated respectfully and the check-out process should be handled in a clear and professional manner.

I’m sharing this feedback because staff behaviour and proper communication make a big difference to the overall guest experience. I hope the management takes this seriously and improves the service.

2026-08-15 • via Nuitee
A
abdulla • couple • in
10
Pros:

I like it

2026-08-14 • via Nuitee
S
S • solo_traveller • in
9
2026-08-08 • via Nuitee
N
Nithin • couple • in
10
2026-08-07 • via Nuitee