The Chelsea Townhouse

Hotels
8.8 (382 reviews)
26 Cadogan Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Value for Money

Categories

Cleanliness
8.73
Neat, clean and tasteful.
Service
9.4
Incredible stay with the most attentive and patient staff.
Location
9.44
Beautiful hotel in a great location.
Room Quality
8.39
Room size varies and some issues with allocation.
Amenities
8.42
Lift quite small and breakfast options limited.
Value for Money
7.88
Very nice, but perceived overcharges.
Food and Beverage
8.93
Breakfast was outstanding, but options could be limited.
Overall Experience
9.2
Stunning hotel with amazing staff for a fabulous weekend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:49

Property Description

Luxurious Accommodations

The Chelsea Townhouse offers a selection of luxury accommodations within three stunning townhouse buildings, blending British charm with contemporary elegance. Meticulously restored to preserve its rich heritage, the property features abundant natural light, period details, and marble fireplaces, creating a perfect blend of history and modern luxury.

Exclusive Access to Cadogan Gardens

Enjoy exclusive access to the private Cadogan Gardens, a privilege enjoyed only by residents. The Garden Room and select suites offer direct access to this serene oasis—a one-of-a-kind feature in London.

Unparalleled Experience

With discreet and attentive service, The Chelsea Townhouse promises a truly unparalleled experience where timeless charm meets modern sophistication in one of London’s most coveted locations.

Book your stay now at The Chelsea Townhouse by Iconic Luxury Hotels for a luxurious and exclusive experience in the heart of Chelsea.

Important information:

Transportation to airport is available for an extra fee of GBP 85 for 2 people per ride and GBP 180 for more than 2 people per ride. Please contact the hotel directly to arrange.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £75 per person per night when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 382 reviews
Cleanliness: 8.73
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 9.2
A
Amani solo_traveller ae
10
2026-06-04 via Nuitee
G
Gunsel gozde family_with_children tr
10
Perfect
Pros:

We had a perfect stay at The Chelsea Townhouse. The location is wonderful, the hotel is beautiful, and our room was beyond amazing.

I came to London to celebrate my birthday, and I was so happy to find a lovely welcome treat and a bottle of champagne waiting for me in the room. It was such a thoughtful surprise and made me feel very special.

I can honestly say it was one of the most comfortable beds I have ever slept in. Thank you for that wonderful night’s sleep!

The staff were also incredibly friendly, welcoming, and helpful throughout our stay.

Thank you for making my birthday trip so memorable. I would be delighted to stay here again.

Cons:

Nothing

2026-06-02 via Nuitee
M
MEHMET NURİ couple tr
10
2026-05-31 via Nuitee
M
MEHMET NURİ family_with_children tr
10
Herkese tavsiye ederim
Pros:

Tesis hem temiz hem merkeze yakın ve çok güzel hizmet ve insan kalitesi vardı

2026-05-31 via Nuitee
M
MEHMET NURİ couple tr
10
2026-05-31 via Nuitee
R
Rufino Alfredo couple ar
10
Espectacular
Pros:

La ubicación y el trato de todos los empleados

Cons:

Nada

2026-05-28 via Nuitee
S
Steven couple gb
7
Very comfortable but not good value for money
Pros:

Great location and very spacious

Cons:

Room didn’t function well - mirrors too high and difficult to use the tea making facilities as they were on top of a tall cupboard.

2026-05-22 via Nuitee
E
Erin couple us
10
2026-05-22 via Nuitee
I
Iona family_with_children gb
8
Pros:

The location in Cadogan gardens.Absolutely fabulous. Its oldy wordly from the ourside
The bedroom itself was absolutely beautiful.
Had a lovely meal from room servuce list the masse and the cheese and crakers.

Cons:

The shower / toilet area was very small.However the fixtutes were all high spec.
Lift particularly small.
The breakfast list was minimal compared to the room service list.
Given the price of this hotel managment could be a little kinder re biscuit allication in bedrooms, and the amount of tissues provided.
Be careful on arrival not to agree with the 5% extra discretionary fee for staying at this hotel you must remove this on arrival.

2026-05-20 via Nuitee
J
Josephine extended_group be
10
Excellent. Would definitely recommend.
Pros:

This is such a beautiful hotel. I had been there before but it is under new management and has been refurbished. It is a charming, quirky hotel. The location is fabulous and the staff are really friendly and helpful.

2026-05-18 via Nuitee
M
Mads family_with_children dk
10
2026-05-18 via Nuitee
M
Michelle couple gb
9
Staff couldn’t do enough for us! Absolutely loved it
Pros:

Breakfast was lovely and the staff were super helpful

2026-05-13 via Nuitee
S
sola couple it
8
We molto piacevole in un quartiere bellissimo
Pros:

L’atmosfera e lo stile Old british

Cons:

La sala per la colazione e i pranzi

2026-05-12 via Nuitee
J
John W couple us
10
Excellent boutique hotel with charming rooms and a great staff.
Pros:

Excellent location. Charming building. Room was spacious, beautifully furnished and the bed was so comfortable. Staff was helpful, attentive and friendly. A lovely boutique hotel. Would love to come back.

Cons:

Nothing.

2026-05-10 via Nuitee
D
Danette solo_traveller us
10
Gorgeous boutique luxe hotel!
Pros:

From the warm and helpful welcome, the accommodating staff, especially Christian in the welcoming team...and onward to the perfectly handsome, beautiful, exceptionally clean, sizeable and well.appointed room -- everything was perfect. Looking forward to our next stay! Highly recommend to everyone!

Cons:

Can't think of anything!

2026-05-09 via Nuitee
P
patrizia family_with_children it
10
2026-05-05 via Nuitee
F
Fizza family_with_children pk
10
Pros:

Felt like home. Excellent location, lovely neighbourhood. Garden. Warm and welcoming staff.

Cons:

Even though booking.com said my rate was including taxes and charges, and that there would be no extra payment for my 14 year old, the final bill had £75 pounds added each night for an extra bed when my child didn’t even travel with us! That was easily rectified, but then came home and realised we had been charged taxes for each night as well. A bit disappointing after such a wonderful stay in a beautiful property.

2026-05-02 via Nuitee
R
Robert couple us
10
One of the best stays in London, once again. The cherry blossoms and other flowers were incredible!
Pros:

Excellent service and positive attitude of staff! The gardens off our suite were gorgeous.

Cons:

The plus in the tub and sink don’t close!

2026-04-30 via Nuitee
A
Annika couple se
9
Vackert rum och trevlig service i bästa läge
Pros:

Läget, rummet, servicen

Cons:

Småsaker, detaljer bara som lätt kan finslipas.

2026-04-29 via Nuitee
L
Lisa family_with_children us
10
The Chelsea Townhouse is our new favorite hotel in London.
Pros:

We stayed in a Chelsea King room which was very spacious with a lovely sitting area, coffee and tea making facilities, desk, and ample closet. The location is perfect, right next to Pavilion Road pedestrian area and very close to Sloane Square tube (when running - we had the misfortune to be in London during the recent tube strike). The decor of the hotel is very beautiful and the staff were lovely and very accommodating.

Although there is not an onsite restaurant, they serve food from the sister property around the corner in the lounge. And the location is in the middle of lovely restaurants, shops and bakeries so we were never without options.

Cons:

The bathroom lacked space for toiletries for two people but was a decent size for the city and beautifully decorated.

2026-04-29 via Nuitee