Grand Mercure Khao Lak Bangsak

Hotels
•
Grand Mercure
9 (573 reviews)
71 Moo7 Bangmuang District Ampur Takuapa , Khao Lak , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great room quality
Excellent food
Cons:
Limited location options
Noise issues in certain areas

Categories

Cleanliness
8.75
Standard quality for this hotel tier, though there were some mentions of improvement needed for WiFi.
Service
9.75
Staff was described as friendly and helpful, with personalized service noted.
Location
8.25
Some negative comments about the hotel's area being desolate with a significant distance to Khaolak center.
Room Quality
9.25
Great feedback regarding room quality and amenities from multiple reviews.
Amenities
9.25
Many positive remarks on the pool and overall facilities provided.
Value for Money
8.25
Some reviews felt the hotel did not meet the 5-star expectations, suggesting value concerns.
Food and Beverage
9.25
Excellent restaurant feedback with a variety of choices noted.
Overall Experience
9.25
Generally positive feedback with important points noted about occasional drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious 5-star Beachfront Accommodation
Indulge in luxury at Grand Mercure Khao Lak Bangsak, offering a beachfront escape with top-notch amenities.

Exceptional Facilities
Enjoy the outdoor swimming pool, fitness centre, and garden, along with a restaurant, kids' club, and room service.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring air conditioning, flat-screen TV, safety deposit box, and private bathroom. Some rooms offer a patio and pool views for an enhanced stay.

Experience the ultimate beach getaway at Grand Mercure Khao Lak Bangsak. Book now for a memorable stay!

Important information:

Please note that renovation work is taking place in the beach pool area, and the beach pool area will be closed from September 1 to September 14, while the pool's garden will remain open with the bar service.

Please note that Green Mango Restaurant will be closed from September 14 to September 30. Lunch and dinner will be offered at Patio Restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 573 reviews
Cleanliness: 8.75
Service: 9.75
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
N
Nitcha • couple • th
10
2026-07-25 • via Nuitee
M
Magdalena • family_with_children • no
10
Et hotell som overgår alle forventninger vi anbefaler det på det varmeste!
Pros:

Vi hadde et fantastisk opphold på Grand Mercure Khao Lak Bangsak! Hotellet er vakkert, rolig og svært godt vedlikeholdt. Rommene var flotte, maten var deilig, og hele resorten hadde en avslappende og hyggelig atmosfære.

Det som virkelig gjorde oppholdet vårt helt spesielt, var de fantastiske ansatte. En ekstra stor takk til Pam, Nair og Nat dere er virkelig stjerner! ⭐ Dere møtte oss alltid med et smil, var utrolig hjelpsomme og fikk oss til å føle oss velkommen hver eneste dag.

En stor takk også til daglig leder, som er helt fantastisk. Han er utrolig imøtekommende, profesjonell og alltid klar til å hjelpe. Det er tydelig at han bryr seg både om gjestene og de ansatte, og det merkes på den høye kvaliteten på servicen gjennom hele hotellet.

Tusen takk for et uforglemmelig opphold. Vi anbefaler Grand Mercure Khao Lak Bangsak på det varmeste, og vi kommer gjerne tilbake! ❤️

Cons:

Ærlig talt ingenting. Det er rett og slett umulig å ikke elske dette stedet. ❤️ Alt overgikk forventningene våre, og vi har ingenting å sette fingeren på.

2026-07-24 • via Nuitee
A
Adam • solo_traveller • fr
10
Just amazing
Pros:

Everything

Cons:

Nothing

2026-07-22 • via Nuitee
A
Anna • solo_traveller • ru
10
Совершенно точно высокий рейтинг заслуженный.
Pros:

Приезжала второй раз. Отель новый, место от центра удаленное, на такси до центра 20 мин. Но это то, что было нужно. Тишина, эстетика, кайф. Очень крутой дизайн комнат, высокие потолки, большие номера. Все так же прекрасны завтраки. В номерах вода всегда есть. Отличный wifi. Удобная кровать и подушки. Рядом множество кафешек, массажи и все, что хочется. Можно по берегу пойти налево и выйдешь на променад. Песчаный вход в море. Несмотря на июль и несезон (волны), мы все-равно пару раз купались. Если приедете в несезон-на такси 17 минут до Coconut beach, волн нет даже летом, кайф. Лежаки, кафешка. В сезон волн нет вообще, все супер. Цена-качество идеально.

Cons:

Бронировали сильно заранее и просили дать 2 комнаты рядом. При заезде нам предложили доплатить…. Пришлось немного разъяснить, что просьба была за месяц и половина отеля пустая, явно найдутся пару номеров в одном корпусе. Естественно, после тщательной проверки «только для нас сделали исключение» и нашли. Как и ожидалось, из 6 номеров в корпусе заняты были только 3. 2 из них - мы. К девочкам на ресепшн никаких вопросов, понимаю, что это стандартный скрипт для апсейла, но надо как-то про уместность и клиентоориентированность думать, у вас низкий сезон, предварительная бронь и повторный клиент. Ну какая доплата?!

2026-07-18 • via Nuitee
E
Eleanor • couple • sg
10
Great hotel, excellent staff
Pros:

This is a fabulous property with lovely rooms, good breakfast and nice pool. But what really makes it special are the staff; every person I spoke to was extremely friendly and helpful; it really made a big difference; thank you.

Cons:

Nothing. It was great

2026-07-17 • via Nuitee
C
Carmel • couple • il
10
מקום נהדר לחופשה זוגית
Pros:

הכל במקום הזה מפנק ביותר, המיטה , המעבר בין החדר ישר לתוך הבריכה, המקלחת חלום ארוחת הבוקר חלום, הצוות חלום. מקום נהדר להתנתק מהעולם

2026-07-17 • via Nuitee
L
LPA • solo_traveller • us
9
Pros:

The swim out pool was great and so was the staff. The food package was good but everything we lived was an upcharge. We appreciated Punky in reception. She was very helpful.

Cons:

The ocean was never swimmable. The Coral Reef experience that came as part of our package was poorly managed, no communication and I hate the floating Lego dock was a dangerous joke.

2026-07-14 • via Nuitee
S
Svetlana • family_with_children • ru
10
2026-07-10 • via Nuitee
J
Jittapon • couple • th
10
2026-07-08 • via Nuitee
K
Kenneth • solo_traveller • gb
10
Great staff nice place
Pros:

Great staff Paul the manager was excellent at taking care of any concerns you may have it's a nice place to stay pool access rooms are nicely decorated

Cons:

Mosquitoes

2026-07-04 • via Nuitee
P
Pranay • solo_traveller • in
10
2026-07-01 • via Nuitee
M
Mariia • couple • ru
5
Отель достаточно хороший, но не вернусь
Pros:

Я второй раз в этом отеле так как он не большой и есть все что надо для отдыха на несколько дней

Cons:

Не понравилось то что отель уже стареет и его не приводят в порядок, халаты грязные заношенные, нет полного комплектна гигиенические средств, шампунь и гель для душа это одно и тоже, кровати обычные не с доп удобным матрасом, ржавая открывашка для вина

2026-07-01 • via Nuitee
P
Piyasak • couple • th
10
2026-07-01 • via Nuitee
N
Nikhat • couple • bh
9
brilliant day, nice quiet, hotel, quiet surroundings, and excellent facilities
Pros:

The service was excellent. The staff were very accommodating, especially Prince

The breakfast was very varied and never very busy so we always got served on time

2026-06-30 • via Nuitee
S
SERGEI • family_with_children • ru
10
2026-06-29 • via Nuitee
E
etti • solo_traveller • il
10
Pros:

מלון מעולה ברמה גבוהה החדר נקי וגדול בריכה שקטה שמחוברת לחדרים ובריכה גדולה ליד החוף. הבריכה מצוינת נמצאת על חוף הים, בחוף יש מסעדות מקומיות, מסאג'ים, צמות וגם בקדמת המלון יש מסעדות מקומיות, מסעדה איטלקית מעולה, מסאג'ים סופרים קטנים, מכבסה וכל מה שצריך. למשפחות מומלץ מאוד אזור שקט בלי כל ההמולה של האיים

2026-06-27 • via Nuitee
A
Auréla • family_with_children • re
9
Parfait 👍
Pros:

Tout ! Le personnel au top.
Un coucou de Eden à Lili ♥️

Cons:

Juste l’odeur de l’humidité dans la chambre un peu dérangeante mais rien de bien méchant.

2026-06-27 • via Nuitee
J
Jonathan • couple • th
10
Will return when time permits
Pros:

Location , good facilities and amenities

Cons:

No complaints

2026-06-25 • via Nuitee
H
Heikal • couple • ae
8
Budget friendly and cute property
Pros:

Great staff and a lovely property set on a beautiful stretch of beach, perfect for long walks. The rooms are spacious, clean, and comfortable. We also really liked the grounds and the layout, with the rooms surrounding the pond, which gave the place a peaceful and charming atmosphere.

Cons:

The pool felt a bit too small for the number of guests, and the hotel beach area was quite cramped, especially during peak times. The food and beverage options were somewhat limited, but there are several restaurants just outside along the beach, which helps make up for it.

2026-06-24 • via Nuitee
P
Panu Saengpetch • solo_traveller • th
10
Pros:

การบริกา รอาหารเช้า สระว่ายน้ำ

Cons:

เดินไปสระไกลนิดนึง แต่ไม่ได้เป็นปัญหาอะไร

2026-06-22 • via Nuitee