Grand Mercure Khao Lak Bangsak

Hotels
Grand Mercure
9 (561 reviews)
71 Moo7 Bangmuang District Ampur Takuapa , Khao Lak , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great room quality
Excellent food
Cons:
Limited location options
Noise issues in certain areas

Categories

Cleanliness
8.75
Standard quality for this hotel tier, though there were some mentions of improvement needed for WiFi.
Service
9.75
Staff was described as friendly and helpful, with personalized service noted.
Location
8.25
Some negative comments about the hotel's area being desolate with a significant distance to Khaolak center.
Room Quality
9.25
Great feedback regarding room quality and amenities from multiple reviews.
Amenities
9.25
Many positive remarks on the pool and overall facilities provided.
Value for Money
8.25
Some reviews felt the hotel did not meet the 5-star expectations, suggesting value concerns.
Food and Beverage
9.25
Excellent restaurant feedback with a variety of choices noted.
Overall Experience
9.25
Generally positive feedback with important points noted about occasional drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious 5-star Beachfront Accommodation
Indulge in luxury at Grand Mercure Khao Lak Bangsak, offering a beachfront escape with top-notch amenities.

Exceptional Facilities
Enjoy the outdoor swimming pool, fitness centre, and garden, along with a restaurant, kids' club, and room service.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring air conditioning, flat-screen TV, safety deposit box, and private bathroom. Some rooms offer a patio and pool views for an enhanced stay.

Experience the ultimate beach getaway at Grand Mercure Khao Lak Bangsak. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 561 reviews
Cleanliness: 8.75
Service: 9.75
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
S
Svetlana family_with_children ru
10
2026-07-10 via Nuitee
J
Jittapon couple th
10
2026-07-08 via Nuitee
K
Kenneth solo_traveller gb
10
Great staff nice place
Pros:

Great staff Paul the manager was excellent at taking care of any concerns you may have it's a nice place to stay pool access rooms are nicely decorated

Cons:

Mosquitoes

2026-07-04 via Nuitee
M
Mariia couple ru
5
Отель достаточно хороший, но не вернусь
Pros:

Я второй раз в этом отеле так как он не большой и есть все что надо для отдыха на несколько дней

Cons:

Не понравилось то что отель уже стареет и его не приводят в порядок, халаты грязные заношенные, нет полного комплектна гигиенические средств, шампунь и гель для душа это одно и тоже, кровати обычные не с доп удобным матрасом, ржавая открывашка для вина

2026-07-01 via Nuitee
P
Pranay solo_traveller in
10
2026-07-01 via Nuitee
P
Piyasak couple th
10
2026-07-01 via Nuitee
N
Nikhat couple bh
9
brilliant day, nice quiet, hotel, quiet surroundings, and excellent facilities
Pros:

The service was excellent. The staff were very accommodating, especially Prince

The breakfast was very varied and never very busy so we always got served on time

2026-06-30 via Nuitee
S
SERGEI family_with_children ru
10
2026-06-29 via Nuitee
E
etti solo_traveller il
10
Pros:

מלון מעולה ברמה גבוהה החדר נקי וגדול בריכה שקטה שמחוברת לחדרים ובריכה גדולה ליד החוף. הבריכה מצוינת נמצאת על חוף הים, בחוף יש מסעדות מקומיות, מסאג'ים, צמות וגם בקדמת המלון יש מסעדות מקומיות, מסעדה איטלקית מעולה, מסאג'ים סופרים קטנים, מכבסה וכל מה שצריך. למשפחות מומלץ מאוד אזור שקט בלי כל ההמולה של האיים

2026-06-27 via Nuitee
A
Auréla family_with_children re
9
Parfait 👍
Pros:

Tout ! Le personnel au top.
Un coucou de Eden à Lili ♥️

Cons:

Juste l’odeur de l’humidité dans la chambre un peu dérangeante mais rien de bien méchant.

2026-06-27 via Nuitee
J
Jonathan couple th
10
Will return when time permits
Pros:

Location , good facilities and amenities

Cons:

No complaints

2026-06-25 via Nuitee
H
Heikal couple ae
8
Budget friendly and cute property
Pros:

Great staff and a lovely property set on a beautiful stretch of beach, perfect for long walks. The rooms are spacious, clean, and comfortable. We also really liked the grounds and the layout, with the rooms surrounding the pond, which gave the place a peaceful and charming atmosphere.

Cons:

The pool felt a bit too small for the number of guests, and the hotel beach area was quite cramped, especially during peak times. The food and beverage options were somewhat limited, but there are several restaurants just outside along the beach, which helps make up for it.

2026-06-24 via Nuitee
P
Panu Saengpetch solo_traveller th
10
Pros:

การบริกา รอาหารเช้า สระว่ายน้ำ

Cons:

เดินไปสระไกลนิดนึง แต่ไม่ได้เป็นปัญหาอะไร

2026-06-22 via Nuitee
S
Svetlana family_with_children ru
9
Pros:

Все супер! 👍. Завтраки отличные. Персонал очень дружелюбный. Потрясающие закаты.

Cons:

Было много мошкары около бассейна.

2026-06-17 via Nuitee
D
Debbie couple nl
10
Pros:

Prachtig hotel aan het strand. Ruime kamer met toegang tot eigen zwembad. Daarnaast bij het strand ook nog een mooi zwembad. Heel uitgebreid ontbijt met heerlijke koffie. Ontzettend vriendelijke mensen.

Cons:

Je had bij het hotel wel veel last van vliegen en muggen.

2026-06-17 via Nuitee
S
Stefano Paolo family_with_children co
10
Feliz estoy reservando dos noches más
Pros:

Espectacular servicio , espectacular instalaciones , comida , en este momento estoy reservando dos noches más . Lo recomiendo para personas que quieran descansar conectar a la abundancia y disfrutar del mar .

Cons:

Todo fue perfecto

2026-06-15 via Nuitee
I
Ilany couple il
8
Stunning hotel
Pros:

Amazing breakfast, staff were amazing, the hotel river is beautiful. It is a very high end hotel, high attention to detail.

Cons:

The hotel is very long, so you have to walk a lot especially to the main area. The pool water was cold, the restaurant was pricey and not that good.

2026-06-14 via Nuitee
A
A.Gur solo_traveller il
10
2026-06-14 via Nuitee
N
Noam couple il
10
Excellent experience
Pros:

Great hotel nice rooms great pools good breakfast

Cons:

Big clean nice

2026-06-12 via Nuitee
B
Bissell solo_traveller gb
10
Pros:

The hole place was spotlessly clean .the staff was so friendly even the cleaners

Cons:

Nothing

2026-06-12 via Nuitee