Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Noise from restaurant
Limited amenities

Categories

Cleanliness
8.11
Room was clean and well-maintained, but some reviewers mentioned issues with room quality.
Service
9.08
Staff were frequently mentioned as friendly and helpful, providing excellent service.
Location
9.12
Multiple positive mentions regarding the hotel's convenient location.
Room Quality
7.57
Some rooms were described as small and poorly located with noise issues.
Amenities
8.6
General positive comments, but some amenities like treatment options were limited.
Value for Money
8.56
Standard quality for this hotel tier, no significant complaints.
Food and Beverage
7.61
Breakfast had variety but dining experiences were mixed, with some finding it lacking.
Overall Experience
8.58
General sentiment aligns with a positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:48

Property Description

Luxurious Accommodations
The Royal Yacht, located in central St Helier, offers stylish rooms with modern design and upscale amenities. Each room includes an LCD TV, a safe, and tea/coffee facilities. Some rooms even feature a balcony or terrace for a touch of luxury, while all rooms come with a lavish private bathroom.

Relaxing Spa and Wellness Facilities
Guests can unwind at the on-site Spa Sirene, an adult-only oasis offering a pool, steam room, beauty treatments, and therapies using Phytomer products. The spa also features a sauna, aromatherapy room, spa bath, and a state-of-the-art gym for ultimate relaxation and rejuvenation.

Dining and Entertainment
Indulge in a culinary journey at Sirocco Restaurant with its contemporary menu, or enjoy outside dining at Café Zephyr. The hotel also boasts a grill restaurant and four stylish bars, some with live music, ensuring a vibrant and entertaining stay.

Experience luxury and relaxation at The Royal Yacht - book now for an unforgettable getaway.

Important information:

Children under 16 years old are not allowed to use the spa, including the swimming pool. The hotel does provide children’s passes for Aquasplash, a local facility that has a pool and water slides. The Aquasplash is a 5-minute walk away.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for £25 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2093 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
J
Jasper • solo_traveller • lu
6
2026-07-03 • via Nuitee
G
Geoffrey • couple • gg
6
Great location
Pros:

great location staff excellent room very clean

Cons:

Restaurant food could be better choices don't order cheese and biscuits portion very poor.

2026-07-02 • via Nuitee
O
Olivier • family_with_children • fr
10
3 jours de vraie détente dans un endroit calme et très beau, ensoleillé en plus
Pros:

Grande chambre, localisation parfaite à pied de tout (ferry, bus, restaurants, rues commerçantes), un petit déjeuner incroyable

Cons:

RAS

2026-07-02 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-06-30 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-06-30 • via Nuitee
C
Chantal • couple • be
7
Agréable séjour dans un bel environnement.
Pros:

La qualité de la climatisation et leur restauration

Cons:

Le prix quand même assez élevé par rapport aux services, mais bon…

2026-06-27 • via Nuitee
F
Floyd • solo_traveller • gb
10
2026-06-27 • via Nuitee
J
John • couple • gb
1
Disappointing and noisy.
Pros:

The staff were helpful

Cons:

Everything accept the staff

2026-06-27 • via Nuitee
R
Raimon • solo_traveller • gb
7
2026-06-27 • via Nuitee
A
Anne • couple • gb
9
Thoroughly enjoyed in lovely comfortable hotel
Pros:

Really good quality and range of items. Would have liked pancakes

Cons:

Sat night club noise until 2am

2026-06-27 • via Nuitee
P
Philippe • extended_group • fr
7
Décu de ce bel hôtel
Pros:

la situation

Cons:

Pas de petit déjeuner le WE avant 8H alors que le petit déjeuner était payé !!!! pour une chambre au-dessus de 300€

2026-06-26 • via Nuitee
R
ROSELINE • solo_traveller • fr
9
Très bien
Pros:

L’emplacement le confort le spa

2026-06-24 • via Nuitee
W
Waring • couple • gb
9
Lovely hotel right on the marina with excellent staff
Pros:

Views were excellent and although the area was noisy outside, the noise was kept out by the doors. The bars are great with a wide range of cocktails.

2026-06-24 • via Nuitee
A
Ann • extended_group • gb
7
Would recommend to friends looking to visit Jersey for the first time.
Pros:

Great location
Clean rooms
Restaurants & spa facilities very good

2026-06-24 • via Nuitee
S
STEPHEN • couple • gb
8
Stay was ruined by ferry cancelled so missed first night of stay but still charged by hotel despite telling them 2 days
Pros:

Everything

2026-06-22 • via Nuitee
S
Simon • couple • gb
9
2026-06-22 • via Nuitee
N
Nigel • couple • gb
2
Disappointing for a hotel charging nearly £200 a night I would have expected a lot more!!!
Pros:

The breakfast was good, however the service was poor with waiting times for coffee and toast was up to 20 minutes if it arrived at all!!

Cons:

Even though we booked or stay in January we were allocated a disabled room which meant all facilities wrecked incredibly low and caused my wife back problems. Also despite the good weather you could not sit on the balcony due the seats being filthy and the table was absolutely covered in bird faeces. Not nice.

2026-06-22 • via Nuitee
M
Mary Williams • solo_traveller • gb
8
Pros:

Location was great 6 mins from the ferry port and parking.

Cons:

The room was located on the second floor of the modern side of the hotel on Saturday the nightclub is open and you can hear the music up to 2am. We were not informed of this when we checked in, if we were i would of asked to be moved.

2026-06-22 • via Nuitee
A
ADRIAN • solo_traveller • gb
4
Pros:

The hotel is dated and not very clean. They are charging premium prices for a very mediocre hotel

Cons:

Cost

2026-06-21 • via Nuitee
I
Iain • couple • gb
8
Good hotel but could be better with some TLC
Pros:

Great location. Spa is excellent

Cons:

Scuff marks in walls. Some of the furniture was lightly managed and a bit tired.

2026-06-21 • via Nuitee