Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Noise from restaurant
Limited amenities

Categories

Cleanliness
8.11
Room was clean and well-maintained, but some reviewers mentioned issues with room quality.
Service
9.08
Staff were frequently mentioned as friendly and helpful, providing excellent service.
Location
9.12
Multiple positive mentions regarding the hotel's convenient location.
Room Quality
7.57
Some rooms were described as small and poorly located with noise issues.
Amenities
8.6
General positive comments, but some amenities like treatment options were limited.
Value for Money
8.56
Standard quality for this hotel tier, no significant complaints.
Food and Beverage
7.61
Breakfast had variety but dining experiences were mixed, with some finding it lacking.
Overall Experience
8.58
General sentiment aligns with a positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:48

Property Description

Luxurious Accommodations
The Royal Yacht, located in central St Helier, offers stylish rooms with modern design and upscale amenities. Each room includes an LCD TV, a safe, and tea/coffee facilities. Some rooms even feature a balcony or terrace for a touch of luxury, while all rooms come with a lavish private bathroom.

Relaxing Spa and Wellness Facilities
Guests can unwind at the on-site Spa Sirene, an adult-only oasis offering a pool, steam room, beauty treatments, and therapies using Phytomer products. The spa also features a sauna, aromatherapy room, spa bath, and a state-of-the-art gym for ultimate relaxation and rejuvenation.

Dining and Entertainment
Indulge in a culinary journey at Sirocco Restaurant with its contemporary menu, or enjoy outside dining at Café Zephyr. The hotel also boasts a grill restaurant and four stylish bars, some with live music, ensuring a vibrant and entertaining stay.

Experience luxury and relaxation at The Royal Yacht - book now for an unforgettable getaway.

Important information:

Children under 16 years old are not allowed to use the spa, including the swimming pool. The hotel does provide children’s passes for Aquasplash, a local facility that has a pool and water slides. The Aquasplash is a 5-minute walk away.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2141 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
L
Liz solo_traveller gb
9
Pros:

location

Cons:

View from room 213, wall needs a mural to brighten the space up!

2026-08-22 via Nuitee
L
Linda family_with_children gb
7
2026-08-21 via Nuitee
M
morean couple gb
8
Great will be back
Pros:

Vibrant and in the hub of St Helier

Cons:

A bit noisy at weekends

2026-08-21 via Nuitee
G
Gwendal solo_traveller fr
9
2026-08-21 via Nuitee
M
Marie-Hélène solo_traveller fr
7
Un emplacement pratique
Pros:

L'hôtel est idéalement placé pour un voyageur qui doit prendre le bateau reliant Jersey à la France ou aux autres îles. Il y a la climatisation, ce qui est très appréciable maintenant.

Cons:

Les fenêtres de la chambre ne pouvaient pas s'ouvrir. Le petit déjeuner était très moyen.

2026-08-20 via Nuitee
R
Rebecca extended_group gb
9
2026-08-18 via Nuitee
C
caroline couple gb
8
2026-08-17 via Nuitee
A
Ann solo_traveller gb
8
Enjoyable, but not quite perfect
Pros:

The location and view were brilliant. Room was large and comfortable

Cons:

One lift was out of order for duration of stay. Breakfast choice was lacking

2026-08-16 via Nuitee
L
laphasrada couple gg
7
2026-08-16 via Nuitee
J
John couple gb
10
Pros:

Great location, staff were so friendly and helpful
Food was excellent

2026-08-15 via Nuitee
K
Keaney couple ie
9
2026-08-15 via Nuitee
N
Nick solo_traveller gb
8
2026-08-14 via Nuitee
L
Lynn couple gb
10
Excellent location and staff
Pros:

Ryan who was one of the main dining area waiters went above and beyond to make sure that my request for dinner was met, he personally spoke with the chef to ensure that my requirements where met.

Cons:

Bookings to the spa area for treatments were limited

2026-08-13 via Nuitee
H
Heather couple gg
8
Our stay was lovely and would have been perfect if our sleep had been better
Pros:

The Spa was very nice. Good air conditioning.

Cons:

We found the bed very hard and pillows far to soft, so did not sleep that well

2026-08-13 via Nuitee
T
Tony solo_traveller im
8
Pros:

Staff were very friendly and my partner enjoyed the spa treatment. The number of bars and eateries were great.

Cons:

Room was very small for the price.
Couldn't work the air conditioning. A maintenance guy came to look, he couldn't alter the temperature either and told us he would send someone else. No one came, therefore we had to just turn it off as it was making the room too cold.

2026-08-12 via Nuitee
S
Sally solo_traveller gb
6
Great location , could do with a refurb
Pros:

Great Location , friendly staff, food is very good

Cons:

Hotel felt tired and in need of some tlc. Extremely noisy at weekends till 2.00am (I asked to be moved higher up which worked ) .

2026-08-11 via Nuitee
J
John couple nl
8
2026-08-11 via Nuitee
L
Lorna M couple gb
9
We loved it - excellent food cleanliness and location. The spa was exceptional
Pros:

The food, location and cleanliness were excellent but the Spa experience made it exceptional.

Cons:

The cost for one night seemed high but in line with all the other hotels in St Helier centrally located.

2026-08-09 via Nuitee
N
Nick solo_traveller gb
7
Pros:

Location

2026-08-08 via Nuitee
C
Carol couple gb
8
Pros:

It was very central

Cons:

It’s really busy on a Friday and Saturday nights and very noisy till about 1.30am.

2026-08-07 via Nuitee