Sercotel Las Artes Pinto

Hotels
8.4 (2243 reviews)
Paseo de las Artes (antigua calle Parla), 15 , Pinto , es

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Great location
Cons:
Room temperature issues
Breakfast variety lacking
Some cleanliness concerns
Minor service issues

Categories

Cleanliness
8.29
Several reviews mention cleanliness positively, but there are mentions of issues with room upkeep.
Service
8.76
Most reviews highlight friendly and helpful staff, though some have encountered minor issues.
Location
9.3
Repeatedly noted as perfect or excellent for park access and overall convenience.
Room Quality
8.25
Rooms are generally comfortable, though issues with temperature control were noted.
Amenities
7.78
Positive comments on amenities, but some reviews mention a lack of variety, especially in food.
Value for Money
8.74
Good value perceived due to favorable pricing related to offered amenities.
Food and Beverage
7.29
Diverse opinions on food quality, with many stating that breakfast could be improved.
Overall Experience
8.76
Overall positive experiences noted, especially regarding comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:23

Property Description

Luxurious Accommodation: Enjoy stylish rooms with plasma-screen satellite TV, free WiFi, and modern amenities like air conditioning and a minibar.

Dining Options: Indulge in a delicious buffet breakfast at the café-bar, savor meals at the on-site restaurant, or opt for convenient room service. During summer, unwind on the terrace with a refreshing drink.

Convenient Location: With easy access to the A4 Motorway, the hotel is just a short drive from the Warner Bros Theme Park and shopping centers. Explore Madrid, located only 19 km away.

Experience a blend of comfort and convenience at Hotel Las Artes. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2243 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
C
Carlos • couple • es
7
Cama muy cómoda
Pros:

La cama es muy cómoda, pero las sábanas no tanto

Cons:

Que ciertos elementos ya se ven antiguos.

2026-06-05 • via Nuitee
R
ricardo • solo_traveller • es
8
2026-06-05 • via Nuitee
M
Miguel Angel • solo_traveller • es
8
Buen hotel
Pros:

La habitación cómoda y limpia.

Cons:

Servicio de restauración horario limitado.

2026-06-05 • via Nuitee
G
Germán • solo_traveller • es
9
2026-06-04 • via Nuitee
J
jose manuel • solo_traveller • es
7
2026-06-04 • via Nuitee
A
ana caterine • solo_traveller • es
10
2026-06-03 • via Nuitee
I
Icíar • couple • es
10
2026-06-02 • via Nuitee
D
Diana • family_with_children • pt
8
2026-06-02 • via Nuitee
G
Gerardo A. • family_with_children • es
8
2026-06-01 • via Nuitee
M
MIGUEL • family_with_children • es
8
2026-06-01 • via Nuitee
B
Basque • solo_traveller • fr
3
Pros:

Oui je suis très déçu car j ai réservé a cette hotel car il été noté qu'il y avait un SPA et restaurant,mais quand je suis arrivé on m'a dit qu'il n'y avait pas de SPA et que le restaurant étais fermé le dimanche, donc obligé de aller chercher un restaurant sous 35 degré de chaleur ,donc je vous donne un remboursement, ou un geste commercial. Merci

Cons:

Pas de SPA mi restaurant

2026-06-01 • via Nuitee
A
ANTONIO JOSE • solo_traveller • es
9
Todo tranquilo
Pros:

Me gustó todo, limpieza, la ubicación el personal.

Cons:

No me gustó el trato la forma de hablarle a mi esposa de la recepciónista con gafas.noto escaso el buffet del desayuno.
Y aunque no es cosa vuestra ,no pude cargar mi coche eléctrico porque no funciona el cargador.

2026-06-01 • via Nuitee
M
MARIA • family_with_children • es
9
2026-05-31 • via Nuitee
J
Javier • family_with_children • es
7
Cons:

Limpieza, mejorable

2026-05-31 • via Nuitee
J
José Maria • extended_group • es
10
2026-05-31 • via Nuitee
Y
Yevheniia • solo_traveller • ua
10
2026-05-31 • via Nuitee
A
Almudena • solo_traveller • es
8
2026-05-30 • via Nuitee
F
Fernando • solo_traveller • es
9
Comodo
Pros:

Limpieza

2026-05-29 • via Nuitee
M
MARTA • couple • es
9
2026-05-29 • via Nuitee
S
Sara • couple • es
4
2026-05-28 • via Nuitee