Blackhome Innsbruck City South I contactless check-in

Hotels
8.2 (6562 reviews)
Sillhöfe 1 , Innsbruck , at

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly service
Good room quality
Value for money
Cons:
Poor cleanliness in some areas
Complicated check-in process
Location concerns

Categories

Cleanliness
6.78
Multiple mentions of poor cleanliness and hygiene issues, including dirty linen and overall untidy rooms.
Service
8.75
Generally friendly service, but issues with automated check-in and technical difficulties on some occasions.
Location
7.79
Mixed sentiments about the location being not very walkable and far from the main attractions.
Room Quality
8.24
Overall good quality of the rooms with spacious designs, although some furniture was uncomfortable.
Amenities
8.77
Amenities generally well-received including cleanliness and modern facilities.
Value for Money
9.23
Positive feedback regarding the value for money considering the apartment quality and location.
Food and Beverage
7.28
Average feedback regarding repetitiveness of breakfast offerings.
Overall Experience
8.75
Most guests enjoyed their stay, highlighting a comfortable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:11

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at Blackhome Innsbruck City South. Our air-conditioned units are equipped with modern amenities such as a coffee machine, dishwasher, and flat-screen TV. Enjoy the convenience of a fully equipped kitchen and a private bathroom with a walk-in shower.

Convenient Location
Located in the vibrant Pradl district, our aparthotel is just a stone's throw away from popular attractions like the State Museum of Tyrol and Imperial Palace Innsbruck. With private parking on-site and easy access to public transportation, exploring the city is a breeze.

Relaxation and Recreation
Unwind after a day of adventure with a leisurely stroll in the sun terrace or a cozy evening in the shared lounge area. For outdoor enthusiasts, skiing, cycling, and hiking opportunities abound nearby. Don't miss the chance to explore sightseeing tours and nearby landmarks like Ambras Castle and Golden Roof.

Book your stay at Blackhome Innsbruck City South I contactless check-in for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.2
Based on 6562 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.28
Overall Experience: 8.75
G
Gurmeet Singh • solo_traveller • in
10
Lovely cozy stay with all amenities
Pros:

Perfect location next to public transport stop

Cons:

Nothing

2026-05-23 • via Nuitee
J
Jan • solo_traveller • cz
10
A reasonable place to stay
Pros:

Perfect location, you get the middle town experience but totally silent night. Very modern and new equipment. We booked a room for 2 and got a room for 4 (living room was prepared with the Sofa - bed ) Kitchen fully equipped. Coffee machine etc..

Cons:

Someone could complain about the online check-in experience but we actually we very happy about it.
Maybe a little bit better communication about how to get into the parking lot (that is actually big for a suv with 3-bike tow-hitch bike rack without any problems ).

2026-05-23 • via Nuitee
L
Lorena • couple • de
10
Insgesamt eine erholsame Nacht, wir haben uns wohl gefühlt.
Pros:

Einfaches einchecken, Personal sehr freundlich, gut Kommunikation im Vorfeld. Zimmer hatte genau richtige Größe, bequemes Bett, Lage für uns top, nah am Hauptbahnhof. Der Bach hat nachts beruhigend gerauscht

Cons:

Es war etwas staubig unter dem Bett und im Bad recht verkalkt, der Wasserhahn tropft und die Balkontüre ließ sich nur schwer öffnen, weil der Griff fast ausgebrochen ist.

2026-05-23 • via Nuitee
U
Ulrich • couple • de
10
Pros:

24std Check in

Cons:

Parkplatz musste man suchen!

2026-05-23 • via Nuitee
G
Gerald • solo_traveller • at
8
Pros:

Sehr sauberes Zimmer, bequeme Betten

Cons:

Check in über das Handy hat nicht funktioniert.
Check in beim Eingangsbereich über einen großen Monitor hat funktioniert.

2026-05-23 • via Nuitee
M
michele • extended_group • it
9
Pros:

appartamento molto pulito spazioso e vicino al centro. con piccola cucina per un soggiorno breve e anche una piccola area esterna con giardino.

Cons:

il divano letto molto scomodo, da rivedere il check in poco pratico, se non c'era una persona al desk sarebbe stato difficile. forse conviene fare un video che spieghi come procedere anche per la stampa delle chiavi, o rendere tutto più semplice.

2026-05-22 • via Nuitee
D
Damir • solo_traveller • ba
8
2026-05-22 • via Nuitee
J
Jacopo • extended_group • it
10
veramente perfetto
Pros:

tutto perfetto

Cons:

il divano letto un po’ più scomodo rispetto al letto

2026-05-21 • via Nuitee
M
Marek • couple • cz
9
2026-05-21 • via Nuitee
O
Olivier • extended_group • be
6
Intéressant mais un peu loin du centre. Arrivée et départ super facile.
Pros:

Facilité d’accès soit tour digital soit quelqu’un disponible à la réception. Le parking sous l’établissement a un prix super démocratique.

Cons:

Dégât dans certains meubles, table perforée de plein de trous, ambiance globale un peu bizarre mais c’est black comme le nom de l’hôtel.
La chambre mériterait un petit rafraîchissement.

Un peu loin du centre ville.

2026-05-20 • via Nuitee
W
William • solo_traveller • sg
9
Convenient and clean even though it's not next to the train station and old town.
Pros:

It was clean, and quiet. Even though it is not near to the central train station, it is right next to a bus stop which has a bus that brings us to the central station in less than 10min, so that works just fine. Good value for the price we paid.

Cons:

Housekeeping could perhaps be improved. We asked for new towels but the housekeeping team may have overlooked. But the receptionist on duty sent new towels to us immediately when we asked, so that's great.

2026-05-20 • via Nuitee
V
Vera • couple • de
8
2026-05-20 • via Nuitee
J
Jasmin • couple • at
10
2026-05-20 • via Nuitee
A
Alicja • solo_traveller • pl
8
Pros:

Fajny apartament, na miejscu garki, patelnia, kubeczki, kawa, herbata. Wszystko, co potrzebne na wypad.

Cons:

Czarne płytki w łazience nie wyglądają już zbyt estetycznie - dużo białych zacieków.
Łóżko - kanapa rozkładana, dość twarde, mnie nie przeszkadzało.

2026-05-19 • via Nuitee
S
Sanaya • solo_traveller • in
8
2026-05-19 • via Nuitee
B
Bianca • solo_traveller • de
9
Sehr gut aber klein, nicht empfehlenswert für mehr als zwei Erwachsene
Pros:

Parkplatz ist super und durften auch etwas länger drin bleiben. Gute Küchenausstattung.

Cons:

Das Sofa war zum schlafen nicht wirklich geeignet. Für ein Kind wahrscheinlich okay aber nicht für Erwachsene. Allgemein sehr eng im Apartment.

2026-05-19 • via Nuitee
A
Alicja • solo_traveller • pl
8
2026-05-19 • via Nuitee
V
Verena • couple • at
9
2026-05-18 • via Nuitee
B
Benjamin • family_with_children • de
10
2026-05-17 • via Nuitee
K
Kristina • extended_group • cz
9
2026-05-17 • via Nuitee