City Express Plus by Marriott Mazatlan

Hotels
•
City Express
8.9 (62 reviews)
Av. del Palmar esquina con Blvd Marina Mazatlan 2224 , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Limited breakfast options
Maintenance issues

Categories

Cleanliness
8.61
There were mentions of cleanliness, but concerns about maintenance and repair issues.
Service
9.58
Staff was consistently described as friendly and accommodating.
Location
9.12
Mentioned as a positive aspect in general terms, ideal for travelers.
Room Quality
9.57
The beds were considered very comfortable and rooms generally clean.
Amenities
8.1
Limitations regarding breakfast options and missing items in the room.
Value for Money
9.06
Overall, guests felt the hotel offered good value for the price.
Food and Beverage
7.61
Breakfast options were criticized as limited and not satisfactory.
Overall Experience
9.58
Despite some negatives, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:21

Property Description

Luxurious Accommodation with Stunning Amenities

Located in Mazatlán, City Express Plus by Marriott Mazatlan is a luxurious 4-star hotel just 1.5 km from Cerritos/Brujas Beach. Guests can enjoy an outdoor swimming pool, free private parking, a restaurant, and a bar during their stay.

Convenience at Your Fingertips

This non-smoking property offers free WiFi, room service, and a 24-hour front desk for guests' convenience.

Nearby Attractions and Accessibility

Explore nearby attractions like Punta del Sabalo (2 km) and Plazuela Machado (12 km). Plus, with the General Rafael Buelna International Airport only 33 km away, getting to and from the hotel is a breeze.

Ready to experience luxury and convenience in Mazatlán? Book your stay at City Express Plus by Marriott Mazatlan now!

Important information:

Only pets weighing a maximum of 15 kilograms (33 pounds) are permitted; please present your pet upon check-in

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 62 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.12
Room Quality: 9.57
Amenities: 8.1
Value for Money: 9.06
Food and Beverage: 7.61
Overall Experience: 9.58
R
Richard • couple • ca
7
Would have been nice if the toaster at breakfast worked properly.
Pros:

For me it was the proximity to the Marina hospital.
Pool area was nice and breakfast was decent. The staff was kind and helpful.

Cons:

Very minimal amenities in room. No fridge or coffee maker.
The lack of a bathroom door for privacy when showering was awkward.

2026-05-28 • via Nuitee
R
Rosalinda • couple • us
7
Good
Cons:

The noise laud Musi

2026-05-25 • via Nuitee
M
Maria • family_with_children • us
2
Wouldn’t recommend. Murky green shade of water in pool.
Pros:

The location was easy to get to

Cons:

The pool was murky, the room was noisy through out the night as guests arrived late and chatted in the hall. Safe didn’t have batteries and phone didn’t work.

2026-05-25 • via Nuitee
J
Jorge Isaac • couple • mx
9
Pros:

Atención del personal, al pendiente de lo que necesitábamos.

Cons:

Más surtido el frigobar y el desayuno continental deberías ser un poco más extenso.

2026-05-04 • via Nuitee
C
Cesar • extended_group • mx
8
2026-05-04 • via Nuitee
J
Jorge Eliecer • solo_traveller • mx
2
2026-05-03 • via Nuitee
A
Alvaro • couple • mx
1
Me cobraron 2 veces la estancia y no dan respuesta.
Pros:

Está nuevo, limpio y en general es lo que se espera de un hotel de este tipo. El problema es que duplicaron el cargo y no me dan respuesta.

Cons:

Que duplicaron el cargo de la habitación.

2026-04-24 • via Nuitee
F
flor • solo_traveller • mx
10
2026-04-17 • via Nuitee
N
Nely • solo_traveller • mx
6
Desayuno muy simple
Pros:

Todo esta super bien

Cons:

Que el desayuno esta muy simple solo fruta que incluyera aunque sea huevito y todo estaria genial

2026-04-16 • via Nuitee
V
Valenzuela • family_with_children • mx
7
Pros:

La limpieza y la atención

Cons:

Los disturbios en la madrugada y la calidad del servicio en el desayuno

2026-04-06 • via Nuitee
G
Garcia Muñoz • couple • mx
10
bueno y agradable
Pros:

La habitacion excelente y muy buen trato del personal, gracias

Cons:

en el desayuno tenia uno que pedir las cosas que hacian falta

2026-04-06 • via Nuitee
C
CarolIna • couple • us
9
Pros:

Excellent location, clean . New building 🫶🏻

2026-04-05 • via Nuitee
S
Stephen • couple • ca
10
2026-03-28 • via Nuitee
M
Mr.D • couple • ca
6
2026-03-18 • via Nuitee
T
Tracy • solo_traveller • ca
9
2026-03-10 • via Nuitee
G
gabriela • couple • mx
8
great stay
Pros:

location, cleanliness

Cons:

everything ok

2026-02-24 • via Nuitee
R
Roman • solo_traveller • cr
10
Disfrute total
Pros:

Muy acogedor, las instalaciones, la piscina, todo excelente.

2026-02-09 • via Nuitee
M
Mario • family_with_children • mx
10
2026-01-25 • via Nuitee
A
Araceli • family_with_children • us
10
Pleasant
Pros:

The location, design the friendly and helpful staff

Cons:

That the water in the shower wasn’t hot it was just warm-cold

2026-01-19 • via Nuitee
M
Martha Rocio • solo_traveller • us
9
2026-01-19 • via Nuitee