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Facilities
Property facilities
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Skiing
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Packed lunches
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Games room
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Ski storage
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lockers
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience in our well-appointed rooms with modern amenities like flat-screen TVs, minibars, and coffee machines.
Dining Diversity
Enjoy a delectable dining experience at our on-site restaurant offering a variety of cuisines including Indian, Italian, and Thai, catering to all dietary preferences.
Outdoor Adventure
Explore the picturesque surroundings of Sonāmarg and indulge in thrilling outdoor activities like skiing with the convenience of ski storage and car hire services available.
To book your stay at Four Points by Sheraton Sonmarg Resort and create unforgettable memories, reserve now!
Rate of GST associated with the room selection: 5% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.
A deposit may be required at the property.
Location
Guest Reviews
Everything was very comfortable, and the staff were especially kind and helpful.
We were informed the TT room would be avaliable along with carrom room however the same was not avaliable
Cleanliness
Staff
Friendly people
Nothing for Kashmir guests in Kitchen
They are only after south Indian food.
I request the respected and revered family that owns this property to be conscious about Kashmiri guests too. You are the pioneers in Hotel business in Kashmir, how can you forget your own people.
Only location
Everything
Great location, beautiful alpine views, space in room was great for a family of 4 (2 adults and 2 young kids), twin bed could fit 1 adult + 1 young kid. Great views at the dining space. Security guy- Irfan Kasana was polite and helpful.
The bathroom could be cleaner. I noticed the area below the mirror was dirty and not cleaned properly. Staff didnt restock coffee after cleaning. I expected food buffet to be better- sometimes food was not replenished fast enough and options feels limited, there should be some more western fare. When we wanted to order in, spaghetti, sandwiches were not available. We also wanted to extend another night's stay at Sheraton - on Booking.com it states it was availble but staff immediately said unavailable without making any effort to check and verify, even after we said it is available.
Food at restaurant was excellent.
Location
Only that it was close to the mountains.
The room was extremely congested, making the stay quite uncomfortable. The buffet was poorly managed, with inadequate arrangements and service. The room was not properly cleaned, and the toiletries provided were insufficient for the number of guests. Overall, considering the price we paid, the facilities and service fell well below expectations and did not offer good value for money.
Beautiful surroundings with great views from the room. Rooms are clean
Poor access to the hotel, corridoor carpet smelly. Staff Services are slow
Breakfast was average, need to upgrade it.
Cleanliness
Food
Recreational facilities
Location of this property is so so good. Had amazing view from the balcony of our room. The view of the valley is mesmerising.
One of the best best in sonmarg. All of the Staff was great and very helpful. Will come back again.
None to mention.
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