The Mayfair Hotel Times Square, an Ascend Collection

Hotels
Ascend Collection
8.5 (3875 reviews)
242 West 49th Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small rooms
Limited food options
Noise from the street

Categories

Cleanliness
8.25
Most reviews indicate a clean environment with some mentions of small rooms.
Service
9.25
Many reviews highlight friendly and accommodating staff.
Location
9.25
Location is frequently praised for convenience and proximity to attractions.
Room Quality
7.75
Several reviews note that rooms are small, which affected overall comfort.
Amenities
8.25
Amenities were considered adequate, though lacking in some areas.
Value for Money
8.75
Many guests felt it was good value for the price paid.
Food and Beverage
7.75
Limited food options available on-site were noted.
Overall Experience
8.75
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:51

Property Description

Central Location in the Theater District
Experience the heart of Manhattan at the newly renovated Historic Mayfair Hotel, just steps away from Times Square and Broadway theaters.

Personalized Concierge Service
Our 24-hour concierge service ensures you make the most of your NYC trip with tailored recommendations and assistance.

Modern Rooms with City Views
Choose from our selection of 73 newly renovated rooms, including deluxe suites with stunning city views, and enjoy complimentary high-speed WiFi during your stay.

Immerse yourself in the vibrant energy of NYC at the Historic Mayfair Hotel. Book now for an unforgettable experience in the Theater District!

Important information:

Please note that same-day reservations and reservations made 1 day before the date of arrival are nonrefundable.

The hotel does not accept package deliveries on behalf of the guests.

Please note, this property does not accept cash payments.

Please note that for reservations of 5 rooms or more, additional supplements and alternate policies may apply. Minimum check-in age: 21. Government ID required. Smoke Free Hotel. Daily Mandatory Destination Fee will be added to the room rate and includes: high speed internet; free local and long distance calls. Streaming available.
One complimentary gym pass per stay.

You are required to present the same credit card used to book the reservation during check-in at the Hotel. Cardholder's name and Reservation's name must be the same. For identification at the check-in counter, you must use a credit card with the card number and name stamped into it. You are required to input your first name and last name exactly as displayed on the credit card.

Age restriction - Check-in is only possible for guests who are 21 years old or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3875 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
M
Maria Ana solo_traveller es
9
Pros:

Ubicación y limpieza

2026-05-31 via Nuitee
D
Daniel solo_traveller us
9
A comfortable, reasonably priced place to stay in the theatre district
Pros:

Smaller size, cleanliness and location

Cons:

No complaints

2026-05-30 via Nuitee
C
cheryl couple us
9
Good value, would stay again
Pros:

Great value for the location. We stayed in a room with a full bed. For one person, it’s perfect. For two people, it’s a little tight, but well laid out with a closet and mini fridge. The bathroom is spacious. Free coffee and tea downstairs. The staff were all lovely to interact with.

2026-05-30 via Nuitee
A
Adiken couple us
9
2026-05-30 via Nuitee
S
Samieh couple us
10
2026-05-29 via Nuitee
C
Cody couple us
10
2026-05-29 via Nuitee
E
Elana family_with_children us
10
2026-05-29 via Nuitee
Y
Yelena Kharitonova solo_traveller az
9
Pros:

Отличное местоположение. Понравилось все.

2026-05-29 via Nuitee
M
Murat couple tr
9
Çok güzel
Pros:

Konumu mükemmeldi Times square e 3-4 dk yürüyerek ayrıca devamlı kahve ve çay ikramı vardı lobide.Çalışanlarda gayet yardımsever ve güler yüzlüydü,temizlikte çok iyiydi

Cons:

Biraz eski bir otel ama o da bize güzel geldi tam eski New York oteli,beğenmedik diyemem sadece belirtmek için yazdım

2026-05-29 via Nuitee
上野 solo_traveller jp
3
2026-05-28 via Nuitee
A
Amy couple us
8
Great central, safe location for getting in and out of the city, comfortable beds and large bathroom
Pros:

the bed was amazingly comfortable! Great night sleep for the short time we were their. Great location to theaters and park. Large bathroom!

Cons:

small room.

2026-05-28 via Nuitee
L
Lays couple br
10
Adoramos
Pros:

Localização perfeita!

Cons:

Quarto bem pequeno, mas comum em NY.

2026-05-28 via Nuitee
A
Antonio solo_traveller br
10
Perfeito
Pros:

Simples e agradável ótimo . A cama super confortável.
Adorei ser atendido pelo Renan. Foi querido demais

Cons:

Para um casal ou uma pessoa é ótimo.

2026-05-27 via Nuitee
G
Gugliotta couple it
8
2026-05-27 via Nuitee
T
Tania solo_traveller au
9
2026-05-27 via Nuitee
J
Jose Courtis solo_traveller ar
8
2026-05-27 via Nuitee
M
Marinice couple br
10
Gostei muito e recomendo
Pros:

Ótima localização. Funcionários da recepção muito atenciosos e sempre prontos para ajudar no que for preciso. Alguns falam português, o que facilita a comunicação

2026-05-26 via Nuitee
J
Jaume solo_traveller us
7
Correcto
Pros:

La localización es muy buena y estaba limpio.

Cons:

Habitación pequeña y cobro por dejar la mochila. No fue una de las mejores camas, colchones pequeños y cama demasiado blanda para mi gusto.

2026-05-26 via Nuitee
N
Nurbulatuly couple kz
10
2026-05-26 via Nuitee
W
Wadleigh solo_traveller us
9
2026-05-25 via Nuitee