Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Inconsistent breakfast service
Pool temperature issues
Misleading room views

Categories

Cleanliness
9.72
Overall cleanliness was well-received with mentions of very clean rooms.
Service
10
The staff were praised for being friendly, helpful, and attentive to small details.
Location
10
The location was highlighted as perfect for exploring the island with access to various amenities.
Room Quality
9.72
Rooms were described as lovely with stunning views, perfect for families.
Amenities
9.22
Amenities mostly satisfactory, though some minor details were noted.
Value for Money
9.72
Overall good value given the location, service, and amenities.
Food and Beverage
9.22
Breakfast served in-room was excellent, though some service inconsistencies were mentioned.
Overall Experience
10
Guests loved their stay, highlighting wonderful experiences and plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Accommodation with Breathtaking Views

Modern Suites with Cycladic Elements: Enjoy modern amenities and traditional Greek architecture in every suite, offering stunning views of the Aegean Sea and the volcano.

Private Plunge Pool and Daily Maid Service: Relax in your own private plunge pool and enjoy the convenience of twice daily maid service during your stay.

Delicious Breakfast and Sunset Views: Start your day with a delicious breakfast in the comfort of your room and unwind with light meals and drinks while admiring the famous Santorini sunsets.

Experience the epitome of luxury at Néro Luxury Suites. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 115 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 9.22
Value for Money: 9.72
Food and Beverage: 9.22
Overall Experience: 10
R
Rebecca solo_traveller au
10
2026-07-24 via Nuitee
C
Cathrin Lytomt family_with_children no
10
Amazing boutique hotel!
Pros:

When traveling we usually opt for small boutique hotels and may be a bit high demands about where we stay. We can say that this hotel is one of the absolute best boutique hotels we have had the pleasure to stay at!
Beautiful interiors, clean, elegant and comfortable rooms, fantastic pool area with nice vibes.
The restaurant had the best food of the entire stay on the island. The young chef is one of the most talented we have meet in a very long time and the fried zucchini’s deserves a rating on its own.
The bar served a range of amazing signature cocktails (try the Nero version of an Old Fashioned!), and the staff is friendly service minded and professional, and went above and beyond to make the stay comfortable and a memorable experience.
We can not recommend this hotel enough and will be back (hopefully very soon!)

2026-07-24 via Nuitee
V
Vassiliki Vicki extended_group au
10
Incredible stay overlooking the pool
Pros:

We booked last minute (at arrival) and from the very beginning Chrysa and team were fantastic. The property is modern/brand new (only 3 years and the new wing only 2 months old), peaceful, safe location. Great for all ages wanting a refined luxury experience. We visited with two 18,21yo and had a suite overlooking the pool. Room 305. Nothing was too much trouble. Breakfast incredible selection. If you are deciding between areas (thira and oia) book this area as there are huge steps in other locations. Beds very comfortable, rooms stunning, air conditioning ❤️

Cons:

Nothing - You can easily visit the town with car service ($30-40 euro) charged to your room. Uber is hard in Greece so get Chrysa to assist with prebooked taxi (cheaper). Honestly don’t hesitate to pick this hotel, it’s like a boutique resort. It would also be great for elderly as amazing new lift everywhere.

2026-07-19 via Nuitee
C
christine couple gb
10
This is easily the best hotel we have ever stayed in . A warm welcome , a tour around the hotel bu the manager , communi
Pros:

Just amazing everything was perfect.

Cons:

Nothing

2026-07-18 via Nuitee
A
Andrew couple ca
10
Fantastic!
Pros:

Staff were amazing. Always attentive and focused on making our stay as pleasurable as possible.

2026-07-17 via Nuitee
A
Alexandru solo_traveller ro
10
Incredible accommodation in Santorini
Pros:

Everything about our stay was simply exceptional. The hotel is beautifully designed, with modern interiors, spotless rooms, and a relaxing atmosphere that perfectly complements the beauty of Santorini. What truly made our experience unforgettable was the incredible staff. They went above and beyond by arranging a late check-out for us after our flight was significantly delayed, which made a huge difference. We couldn't have asked for a better experience and would happily stay here again.

2026-07-16 via Nuitee
G
Giza couple gb
8
2026-07-16 via Nuitee
H
Hannah couple gb
10
5 star!!!!
Pros:

As soon as we arrived the reception staff were very welcoming. Following a short tour of hotel, a member of stuff showed us to our room and took our bags.
The bathroom was lovely and modern with a huge mirror and an open type shower. All new and with shampoo, conditioner, shower gel and body lotion already there. Tea and coffee was provided in the room, along with a mini fridge. We opted for an outside private mini pool which did not disappoint!!

The restaurant and bar facilities were all 5 star in my opinion. Breakfast in the morning you could choose from a variety of options, full fry up, breads and cheeses, cereals and fruit.

The outside pool, well what can I say. It was stunning overlooking the mountains and the sun loungers were the comfiest I’ve ever been on. This area in particular was above 5 stars for us. The cleanliness, views and general look/state of the pool was immaculate. Music was played by the pool when we were there which was fab.

The staff for this venue really made it for us as they were all super attentive and very helpful.

I would highly recommend this place to anyone wanting a relaxing holiday, a great location and top level service.

Cons:

The ONLY thing I would say to be improved, is a long mirror would be nice in the room. There is absolutely nothing else! It’s that good there!

2026-07-14 via Nuitee
P
Pauline couple it
10
2026-07-13 via Nuitee
L
Lena couple at
10
2026-07-12 via Nuitee
K
Kichka family_with_children bg
10
A truly exceptional hotel! Beautifully designed with outstanding taste and attention to every detail. Everything was spo
2026-07-09 via Nuitee
C
Carolina extended_group co
10
Everything was just absolutely perfect.
Pros:

Absolutely everything. The service was outstanding (shout out to every single person we met and Haris who was just awesome) , the facilities were incredible, the food was delicious ( very authentic but high end), the breakfast some of the best we’ve had … and the view… the view 100/10. We’ve traveled to so many countries, eaten at so many Michelin restaurants, gone to several 5 star hotels, but this one exceeded our expectations. Don’t hesitate and book this hotel immediately.

Cons:

Nothing .

2026-07-08 via Nuitee
L
Lamstein family_with_children us
10
Amazing time
Pros:

The facilities were great and the food was delicious.

Cons:

We stayed in a room that was near the street so the garbage trucks woke us up at 3:30 in the morning

2026-07-05 via Nuitee
J
James couple gb
10
Beautiful hotel, would visit again due to its high standard and spacious architecture. It does not however, have the tru
Pros:

Done to a very high standard.

Cons:

We did kind of expect our room to have been cleaned each day; this was done, but only after telephone request. Also, maybe due to my ignorance, but the main view was on the other side of the hill.

2026-07-04 via Nuitee
E
ELENA couple it
10
Incantevole boutique hotel nel cuore di Imerovigli
Pros:

Boutique Hotel nuovissimo e meraviglioso, il dj in piscina davvero bravo, colazione molto varia. Personale di accoglienza ottimo, attento a ogni esigenza. Camere con ogni comfort, una gradevole fragranza che irradia tutta la struttura.

Cons:

Lo staff di Sala sta ancora prendendo le misure con la nuova apertura, quindi un po confusionario, ma a parte questo tutti molto attenti e gentili. Peccato per la posizione che non gode dei bellissimi tramonti di Imerovigli, non osservabili direttamente in struttura.

2026-06-28 via Nuitee
L
Laura solo_traveller gb
9
2026-06-25 via Nuitee
Q
Quentin couple gb
10
Really an incredible and amazing stay.
Pros:

Amazing hotel, amazing pool, amazing staff, amazing location, amazing cleanningness, amazing gym, amazing view.
We got upgraded to a room with jacuzzi as they noticed it was for our 10 year anniversary with my partner, and this room was just incredible.

Cons:

The offer for the breakfast might be a bit short, but the lunch and dinner cooking were really good.

2026-06-20 via Nuitee
L
Lara couple au
10
Pros:

Before we had even landed in Santorini I had received a welcoming message from Chrysa to welcome us to Nero, arranged a taxi from the airport for a smooth transfer for us.
Chrysa gave us a personal tour of the hotel and showed us to our beautiful room.
Chrysa and her team are passionate about providing exceptional customer service and a friendly, welcoming experience to all customers.
We dined at the hotel for a lunch, room service dinner, cocktails by the pool and breakfast and the food and drinks were great every, single time!
I cannot recommend this hotel enough to anyone that wants a beautiful experience.

2026-06-19 via Nuitee
F
Filippo family_with_children it
10
Bellissimo hotel boutique, pulitissimo, staff gentilissimo e professionale, ci sismo sentiti super coccolati! Camere amp
Pros:

La piscina e la camera.

Cons:

Tutto perfetto

2026-06-16 via Nuitee
C
Crystal couple us
10
The best part of our multi-island 11 day vacation.
Pros:

The staff were attentive, extremely knowledgable, and always incredible friendly. The facilities were gorgeous!

Cons:

Nothing!!

2026-06-15 via Nuitee