Harper Boutique Hotel at Sutera Avenue

Hotels
8.5 (751 reviews)
Lot A-3A-16, Sutera Avenue Lorong Lebuh Sutera, Sembulan , Kota Kinabalu , my

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Parking difficulties

Categories

Cleanliness
7.64
Some concerns regarding cleanliness were mentioned, such as cleanliness over the stairs and the overall hygiene expectations.
Service
9.11
Staff are described as helpful and attentive in multiple reviews.
Location
9.15
Consistently praised for its strategic location, close proximity to shopping malls, restaurants, and convenience stores.
Room Quality
8.1
Rooms are generally cozy and comfortable, but some mention issues like noise and small size.
Amenities
8.13
Basic amenities are fully equipped, but some additional options like mini-fridges and gym facilities were requested.
Value for Money
8.59
General sentiment indicates good value, with a range of nearby services and conveniences.
Food and Beverage
8.64
Nearby restaurants and convenience stores provide good options for food and beverages.
Overall Experience
8.61
Guests expressed overall satisfaction, indicating a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:39

Property Description

Convenient Location
Ideally located near major attractions such as Sabah State Museum & Heritage Village and North Borneo Railway.

Comfortable Accommodation
Modern rooms featuring amenities like flat-screen TVs, air conditioning, and private bathrooms for a relaxing stay.

Exceptional Service
Friendly staff fluent in English, Malay, and Chinese are available 24/7 at the reception to cater to your needs.

To experience the perfect blend of convenience, comfort, and quality service, book your stay at Harper Boutique Hotel at Sutera Avenue now.

Important information:

Please note:
- Smoking is strictly prohibited within the hotel premises, failure to comply a penalty of RM500 will be chargeable.
- Guests are not allowed to bring local fruits such as durian, mangosteen and jackfruit in the premises, failure to comply a penalty of RM300 will be chargeable.
- Guests shall not damage, alter or remove room furniture and fittings.
- Guests shall not exceed the specified maximum room occupancy.
- A penalty of RM 50.00 will incur for any lost/damage of hotel room key card.
- Under Section 3 & 4 of the Innkeeper Act 1952, the hotel will not be held responsible for any valuables left in the room.

The property operates a strict nonsmoking policy in all premises within the hotel. This includes cigarets, cigars, vape or any form of e-cigarets. Any smoking activities detected within hotel premises will result in a RM500.00 cleaning fee which will be billed to your room account. The purpose of this policy is to guarantee the safety, security and comfort of all our valued guest.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 751 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
E
Eric • couple • my
10
2026-07-24 • via Nuitee
S
Syam R • solo_traveller • bn
10
Exceptional stay
Pros:

Location wise, very strategic. Would recommend to any solo (or duo) travelers, perfect room size.

Cons:

N/A

2026-07-24 • via Nuitee
P
Po-wei • couple • tw
6
Pros:

離機場近，價格便宜

Cons:

清潔維護狀況不佳，浴室牆面留有其他客人的假睫毛；冷氣溫度設定較高（約24度以上）就會開始滴水。

2026-07-12 • via Nuitee
A
Amber • couple • nl
9
Aanrader!
Pros:

Goede locatie, schone kamer en vriendelijk personeel.

Cons:

Af en toe geluidsoverlast van laagvliegende vliegtuigen

2026-07-11 • via Nuitee
J
Jaidy • couple • my
10
2026-06-19 • via Nuitee
M
Mersya • solo_traveller • my
10
Recommended bcs it also near imago and got various option to eat around the area
Pros:

It was very clean and smells good, the service was great and i have a nice view

2026-06-14 • via Nuitee
A
Azwandi • solo_traveller • bn
6
Pros:

Cold AC
Reasonably clean

Cons:

No fridge
Shower sink blocked
No free parking nearby

2026-06-04 • via Nuitee
P
priyanka • solo_traveller • my
7
2026-06-01 • via Nuitee
J
Juceylin • couple • kr
8
2026-05-29 • via Nuitee
C
Chia Lin • family_with_children • my
10
Comfortable and convenient
Pros:

The decoration.

Cons:

The deposit must in cash.

2026-05-22 • via Nuitee
Y
Yueh Yang • solo_traveller • tw
9
2026-04-22 • via Nuitee
B
Bonnie • solo_traveller • au
10
Pros:

Very cool layout, new, clean

2026-04-10 • via Nuitee
M
Mumtazah • extended_group • bn
8
2026-03-29 • via Nuitee
A
Angelene • couple • my
7
2026-03-23 • via Nuitee
W
Winches Maximillian Bin • couple • my
10
2026-03-22 • via Nuitee
E
Eric • couple • my
10
Good stay
Pros:

Good

2026-03-11 • via Nuitee
R
Rikke • solo_traveller • dk
7
2026-03-06 • via Nuitee
J
Jensen • couple • my
10
2026-02-28 • via Nuitee
Z
Zatulshazwiina • family_with_children • bn
8
Pros:

The hotel is very strategically located, just few minutes walk to Imago. Great cafes, & kopitiams and 24-hours convenience stores right brlow the hotel. I would definitely stay here again.

2026-01-30 • via Nuitee
K
ks • solo_traveller • my
6
do not let these under maintenance items continue degraded and you will lost occupancy.
Pros:

Location is very good! Value for money

Cons:

The 5th corridor is very smelly! The shower do not have enough pressure. The bed sacked already it’s time to replace it. And most critically the TCL TV is very very slow when changing channels!

2026-01-29 • via Nuitee