Hyatt Centric City Centre Kuala Lumpur

Hotels
Hyatt Centric
9 (994 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 994 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
H
HUNG FEI solo_traveller tw
9
2026-05-30 via Nuitee
A
Ahmed couple ae
10
2026-05-30 via Nuitee
T
Tarek couple eg
10
2026-05-30 via Nuitee
M
Mohammed solo_traveller eg
10
2026-05-29 via Nuitee
M
Mohammed solo_traveller eg
10
2026-05-29 via Nuitee
R
Rajalakshmi solo_traveller ae
8
Comfortable place
Pros:

Friendly staff, clean , decent spread at breakfast

Cons:

Industrial look of the room - not my type

2026-05-29 via Nuitee
S
Simon couple gb
8
2026-05-27 via Nuitee
A
Anwar couple gb
10
2026-05-26 via Nuitee
R
Rasika couple in
9
Pros:

Great location, modern, clean rooms, attractive lobby and roof top, super friendly and helpful staff everywhere.

2026-05-26 via Nuitee
B
bhavi solo_traveller au
10
2026-05-25 via Nuitee
R
Rayan couple jo
10
2026-05-25 via Nuitee
J
Jaslyne Mok family_with_children my
6
2026-05-25 via Nuitee
J
Jorge couple pt
10
Pros:

Amazing location, room comfort but mainly, if shout to the staff, simply awesome

2026-05-24 via Nuitee
L
Lim couple my
10
2026-05-22 via Nuitee
C
Carl solo_traveller nl
9
2026-05-21 via Nuitee
C
Carl solo_traveller nl
10
2026-05-21 via Nuitee
M
Monytha solo_traveller ch
9
Cons:

Nichts!

2026-05-20 via Nuitee
G
Gloria solo_traveller ee
8
Location is good, swimming pool as well. Overall very good and would recommend it.
Pros:

Good location, its good that you can order food and drinks by the pool.
Very nice staff at indian restaurant downstairs, very polite and helpful.

Cons:

If you want to have breakfast make sure until what time it is. We went 9.35am and they did not let us in, because breakfast was until 10. Again no information about that, not in the room or in tv.
Also they dont refill the minibar, need to request it.

2026-05-20 via Nuitee
A
Annie couple fr
10
2026-05-20 via Nuitee
S
Sina couple de
8
2026-05-19 via Nuitee