Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (1137 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1137 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
MASASHI • couple • jp
10
2026-09-19 • via Nuitee
J
Julia • solo_traveller • de
9
Pros:

Wir hatten ein tolles Zimmer mit gutem Ausblick.
Sehr schöner Pool.
Die Lage des Hotels war sehr gut.

2026-09-18 • via Nuitee
D
Daniel • couple • it
10
Oasi a Kuala Lumpur
Pros:

Struttura meravigliosa, camere super accoglienti e dotate di tutti i comfort. Lo staff gentilissimo e pronto ad accogliere tutte le nostre richieste. Avendo la partenza presto al mattino si sono preoccupati di farci avere un ottima colazione al sacco con vari sfogliati, frutta e succhi di frutta freschi.

Cons:

Nulla.

2026-09-18 • via Nuitee
M
Megan • couple • my
10
2026-09-17 • via Nuitee
M
Mohamed • couple • ly
10
شكرا لكم جدا جدا
Pros:

All of them are wonderful, especially the employee Ratna, she was very, very, very wonderful, welcome, and her service to us, thank you very much

2026-09-17 • via Nuitee
T
Tian • couple • au
6
2026-09-17 • via Nuitee
R
Rabii • couple • au
6
2026-09-15 • via Nuitee
V
vanesa • family_with_children • es
10
2026-09-15 • via Nuitee
M
Martin • couple • gb
10
2026-09-15 • via Nuitee
R
RAM • couple • in
10
2026-09-14 • via Nuitee
A
Anja • couple • fr
10
2026-09-14 • via Nuitee
A
annette • couple • gb
10
Enjoyable stay in a fabulous hotel .
Pros:

Gorgeous big room .
Loved the industrial style decor .
Great roof top pool and bar .
Amazing restaurant which was able to cater for gluten free .

2026-09-13 • via Nuitee
J
Jason • solo_traveller • au
10
Pros:

New hotel. Nice room design. Balcony room was very spacious. Rooftop bar had nice vibe. Brealfast selection was fantastic. Reception staff extrely helpful. Location excellent.

2026-09-13 • via Nuitee
H
Hidefumi • solo_traveller • jp
9
2026-09-12 • via Nuitee
K
Khedija • couple • fr
7
Pros:

Le personnel très serviable et agréable

Cons:

Le petit déjeuner, les légumes avariés ont été servis. Une négligence d' hygiène qui est très dangereuse. J'ai signalé le problème.

2026-09-12 • via Nuitee
J
Josha • couple • nl
8
Cons:

Beds are way too hard

2026-09-12 • via Nuitee
A
ABDESSELAM • couple • dz
5
Cons:

présence de l’alcool partout et surtout dans la chambre . et comme je suis musulman j'étais mal à l’aise.

2026-09-12 • via Nuitee
A
Ahmad Afkhar Fakhrizzaki • couple • my
9
2026-09-11 • via Nuitee
G
Gagik • couple • be
9
2026-09-11 • via Nuitee
C
christopher • couple • gb
9
Absolutely recommend this hotel.
Pros:

Fantastic breakfast options served by wonderful staff. Great room, Great pool, Staff Amazing and Professional.

Cons:

The traffic in KL is horrible and walking the city is hard due to road configurations and poor pavements.

2026-09-10 • via Nuitee