City Express Junior by Marriott Cancun

Hotels
•
City Express
7.2 (200 reviews)
Avenida Nichupté SM 8 MZ 1 , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Basic cleanliness
Cons:
Poor cleanliness
Problems with amenities
Underwhelming food options

Categories

Cleanliness
6.45
Multiple reviews mention issues with cleanliness, including mold and being dirty.
Service
8.45
Positive comments about staff attentiveness and assistance.
Location
8.45
Many reviews highlight the good location of the hotel.
Room Quality
6.45
Reviews indicate that rooms are often small and poorly maintained.
Amenities
6.95
Some amenities are appreciated, but issues like noise from A/C and Wi-Fi are noted.
Value for Money
7.95
Mixed feelings about value; higher expectations were noted for the price paid.
Food and Beverage
5.45
Several reviews express disappointment with the breakfast and food options.
Overall Experience
7.45
The overall experience is average, with both pros and cons taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Modern Hotel Opposite Plaza Las Américas

Free Continental Breakfast and Wi-Fi

Indulge in a complimentary continental breakfast and stay connected with free Wi-Fi during your stay at our modern hotel.

Convenient Location for Shopping and Dining

Located opposite Plaza Las Américas, guests can easily explore various restaurants and shops in the mall just across the road.

Excursion Assistance and Nearby Attractions

Let our friendly staff help you plan exciting excursions to popular sites like Xcaret Ecological Park, Isla Mujeres, and Tulum archaeological site.

Ready to experience comfort and convenience in Cancún? Book your stay at City Express Junior Cancún now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 11 miles away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 200 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
F
Fernando • solo_traveller • mx
9
2026-05-28 • via Nuitee
J
James • solo_traveller • mx
4
Not a good sleep.
Pros:

Good location, clean room, except for the mold on the ceiling.

Cons:

AC produces to much condensation, caused tile floor to become wet in most of the room. In the middle of the night slipped going to the bathroom. Hade to get a towel to wipe my feet before getting back in bed. Noticed the wall was also wet. Let the staff know in the morning about the problem. Black mold on the ceiling in the main room and bathroom.

2026-05-27 • via Nuitee
Z
Zully Emir • solo_traveller • mx
7
Cons:

El aire acondicionado sacaba olor muy feo

2026-05-25 • via Nuitee
E
Escalante González • solo_traveller • mx
8
2026-05-23 • via Nuitee
M
Montserrat • family_with_children • mx
2
Incomoda Experiencia
Pros:

El desayuno y la cama

Cons:

Primero el hecho de que al apagar o subir el clima todo el cuarto se mojó, literal. Tampoco nos avisaron que la piscina tiene un horario. Nada les cuesta decir al momento de hacer el check in qué la piscina se cierra a las 8 pm.
Luego esta el hecho de que la cerradura casi no servía. Tenía que estale jugando para que saliera el pestillo pues se quedaba hundido y, por lo mismo, la puerta se quedaba abierta.
También la luz que está cerca de la ventana estaba quemada.
Que solo hubieran dos almohadas a disposición y, finalmente, qué no hubiera teléfono para hablar a recepción, por ejemplo, para comentar que todo el piso del cuarto se mojó por el clima.

2026-05-23 • via Nuitee
J
Jose Luis • family_with_children • mx
7
2026-05-22 • via Nuitee
M
Marcos Mendoza Arceo • solo_traveller • mx
10
Pros:

Relación precio calidad

Cons:

Quizás que no tiene frigobar

2026-05-18 • via Nuitee
Z
Zochil • family_with_children • br
7
Suficiente para uma noite
Pros:

A localização é boa e o café da manhã é aceitável. Foi o único hotel que achei disponibilizando duas camas individuais separadas. O café da manhã começa cedo. É um hotel simples com quartos pequenos, mas resulta uma boa opção para uma estada curta na cidade.

Cons:

Embora ter indicado meu horário de chegada, recebi um contato prévio avisando que se não chegasse até 18h minha reserva poderia ser cancelada, o qual achei uma pressão desnecessária e descortês. O hotel City Express do lado é muito superior em qualidade.

2026-05-16 • via Nuitee
M
Martín • solo_traveller • mx
9
EXCELENTE ESTANCIA EN EL CITY EXPRESS
Pros:

EL DESAYUNO ESTA MEDIO LIMITADO PORQUE DEBERIA DE HABER MAS FRUTA, EN GENERAL BIEN, CUMPLE PERO SI MÁS FRUTA Y JUGO VERDE

Cons:

EL DESAYUNO MUY LIMITADO SIN JUGO VERDE Y SIN MAS FRUTA

2026-05-14 • via Nuitee
G
guylene • solo_traveller • ca
7
Pros:

À 20 minutes de l’aéroport et une belle piscine

Cons:

Pas de réseau wifi avec la TV et la clim est très bruyante

2026-05-09 • via Nuitee
E
Elizabeth • solo_traveller • mx
9
muy bien
Pros:

todo

Cons:

que fueron dos veces a tocarme una que era de mantenimiento pero era ya tarde y yo iba sola, que me tenia que dar informacion y eso no me gusto.
y al otro dia por la mañana la de la limpieza trato de abrir la puerta que solo era para seciorarse me dijo le dije que no tenia por que hacer eso.

2026-05-08 • via Nuitee
D
David Gabriel • solo_traveller • mx
10
Pros:

Agradecido, solo no me dieron la habitación en city Express by Marriott por saturación mi reubicación fue a City express Aeropuerto.
Me tardaron en resolver pero solucionaron el inconveniente.

2026-05-07 • via Nuitee
E
Eşref • solo_traveller • ro
3
Pros:

Konumu ve çalışanları iyi

Cons:

Duş bölgesinden çok ağır bir küf kokusu geliyor dayanılır gibi değil, çok sağlıksız

2026-04-27 • via Nuitee
B
Barbara • couple • it
9
2026-04-27 • via Nuitee
Y
Yolanda • solo_traveller • mx
9
Pros:

El servicio es excelente, la habitación cómoda, el desayuno buen sabor, suficiente en cantidad y algo variado. Café y agua disponible las 24 hrs.

Cons:

Aunque la cama era cómoda, prefiero almohadas más grandes.

2026-04-26 • via Nuitee
Y
Yarelis • solo_traveller • mx
10
2026-04-26 • via Nuitee
C
Consuelo Gonzalez C. • solo_traveller • mx
10
Viaje de descanso
Pros:

Excelente trato y muy limpio muy tranquilo para descansar y cerca de plaza de toros y plaza las americas

Cons:

Sin comentarios

2026-04-24 • via Nuitee
A
Angye • solo_traveller • gb
7
2026-04-23 • via Nuitee
F
Fernando • solo_traveller • mx
8
2026-04-22 • via Nuitee
J
jimmy • couple • ca
5
Cons:

My original room AC leaked water and the door lockers never worked when I put my cards in

2026-04-20 • via Nuitee