City Express Junior by Marriott Cancun

Hotels
•
City Express
7.2 (277 reviews)
AV. TULUM 1, COL.SUPERMANZANA 8, BENITO JUAREZ, QUINTANA ROO , Cancún , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Basic cleanliness
Cons:
Poor cleanliness
Problems with amenities
Underwhelming food options

Categories

Cleanliness
6.45
Multiple reviews mention issues with cleanliness, including mold and being dirty.
Service
8.45
Positive comments about staff attentiveness and assistance.
Location
8.45
Many reviews highlight the good location of the hotel.
Room Quality
6.45
Reviews indicate that rooms are often small and poorly maintained.
Amenities
6.95
Some amenities are appreciated, but issues like noise from A/C and Wi-Fi are noted.
Value for Money
7.95
Mixed feelings about value; higher expectations were noted for the price paid.
Food and Beverage
5.45
Several reviews express disappointment with the breakfast and food options.
Overall Experience
7.45
The overall experience is average, with both pros and cons taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Modern Hotel Opposite Plaza Las Américas

Free Continental Breakfast and Wi-Fi

Indulge in a complimentary continental breakfast and stay connected with free Wi-Fi during your stay at our modern hotel.

Convenient Location for Shopping and Dining

Located opposite Plaza Las Américas, guests can easily explore various restaurants and shops in the mall just across the road.

Excursion Assistance and Nearby Attractions

Let our friendly staff help you plan exciting excursions to popular sites like Xcaret Ecological Park, Isla Mujeres, and Tulum archaeological site.

Ready to experience comfort and convenience in Cancún? Book your stay at City Express Junior Cancún now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 11 miles away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.2
Based on 277 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
M
Morinigo Mesrob • family_with_children • py
3
Cons:

Que finalmente no tengan traslado al aeropuerto, en booking aparece que sí pero nos dijo el personal que no.

2026-10-23 • via Nuitee
O
Oscar • solo_traveller • mx
10
2026-10-22 • via Nuitee
M
Mauricio • family_with_children • mx
9
2026-10-20 • via Nuitee
E
Enrique H • extended_group • mx
5
Pésimo la habitación, NO hay comfort
Pros:

La Habitación huela a humedad, toda sus prendas de cama son de baja calidad, no corresponde el precio -comfort.

Las sábanas tienen mal olor a humedad, no es limpia la habitación

Cons:

Todo mal la habitación
Muy baja calidad

2026-10-19 • via Nuitee
E
Elizabeth • couple • mx
10
Dias especiales con lluvia pero lindo.
Pros:

Que me ofrecieron amablemente desayunar ya que llegue antes de mi alojamiento, y despues que me prestaron una toalla despues de que ya habia echo mi salida pero como mi avion salia tarde me dejaron estar ahi, en especial un chico llamado Daniel y en la mañana Kenia

Cons:

La habitacion es un poco chica y que el aire es muy frio.

2026-10-19 • via Nuitee
T
Torres • family_with_children • mx
10
Pros:

Su atención, instalacion y ubicación

Cons:

No encontre algo que no me gustará

2026-10-17 • via Nuitee
I
Israel • family_with_children • mx
4
Pros:

Comodo

Cons:

Un show que te llegue la factura

2026-10-16 • via Nuitee
K
Karla Nieto • family_with_children • mx
10
Pros:

El desayuno es muy bueno y el hotel está limpio y cómodo. Esta bien ubicado y tiene estacionamiento. Recomendable.

2026-10-15 • via Nuitee
L
Lauro Emmanuel Munoz Sandoval • solo_traveller • mx
10
Pros:

Atención del personal

Cons:

Podrían mejorar en el desayuno

2026-10-13 • via Nuitee
I
Idalmy • solo_traveller • mx
6
Pros:

excelente ubicación

Cons:

habitación muy pequeña, el huevo para desayunar solo son yemas y me hizo mal, deberían tener la opción de solo claras

2026-10-12 • via Nuitee
S
Santiago • solo_traveller • mx
10
Pros:

El trato y la habitación

Cons:

El internet es limitado en las habitaciones

2026-10-12 • via Nuitee
M
Mojica • solo_traveller • mx
9
Pros:

El desayuno incluido y el estacionamiento amplio

Cons:

El desayuno es muy repetitivo después de 2 días

2026-10-11 • via Nuitee
P
Patricio • couple • lt
5
Pros:

Staff is nice and welcoming.

Cons:

Construction work next to the hotel. Loud noise during our stay in October. We left the property after first night.

2026-10-09 • via Nuitee
D
Daniela • extended_group • mx
10
Buena ubicacion cerca de plazas comerciales
Pros:

La ubicaciones y precio

Cons:

Todo notmal

2026-09-14 • via Nuitee
V
Vargas • solo_traveller • mx
9
buena
Pros:

SI ME GUSTO TODO COMODO

Cons:

El wifi gratuito se cortaba mucho y no me dejaba trabajar

2026-09-12 • via Nuitee
P
Paul • solo_traveller • mx
10
2026-09-11 • via Nuitee
P
Paul • solo_traveller • mx
10
2026-09-11 • via Nuitee
A
ALEX RAMIRO • couple • mx
8
AGRADABLE
Pros:

ESTA BIEN UBICADO, EL DESAYUNO BUENO, LA CAMA COMODA ADECUADA

Cons:

QUE NO HICIERON LA LIMPIEZA

2026-09-09 • via Nuitee
P
Pedro • solo_traveller • mx
9
Precisamente es para una estancia Express
Pros:

Lo que valoro es la ubicacion ya que estaba cerca del lugar donde tenia que ir.

Cons:

La variedad del desayuno podria ser un poco mas amplia ya que es muy basica, solo habia un platillo para servirse y nada mas, creo al menos otro platillo ubiera estado bien

2026-09-08 • via Nuitee
J
Jennifer • couple • us
1
2026-09-04 • via Nuitee