City Express Junior by Marriott Cancun

Hotels
•
City Express
7.2 (277 reviews)
AV. TULUM 1, COL.SUPERMANZANA 8, BENITO JUAREZ, QUINTANA ROO , Cancún , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Basic cleanliness
Cons:
Poor cleanliness
Problems with amenities
Underwhelming food options

Categories

Cleanliness
6.45
Multiple reviews mention issues with cleanliness, including mold and being dirty.
Service
8.45
Positive comments about staff attentiveness and assistance.
Location
8.45
Many reviews highlight the good location of the hotel.
Room Quality
6.45
Reviews indicate that rooms are often small and poorly maintained.
Amenities
6.95
Some amenities are appreciated, but issues like noise from A/C and Wi-Fi are noted.
Value for Money
7.95
Mixed feelings about value; higher expectations were noted for the price paid.
Food and Beverage
5.45
Several reviews express disappointment with the breakfast and food options.
Overall Experience
7.45
The overall experience is average, with both pros and cons taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Modern Hotel Opposite Plaza Las Américas

Free Continental Breakfast and Wi-Fi

Indulge in a complimentary continental breakfast and stay connected with free Wi-Fi during your stay at our modern hotel.

Convenient Location for Shopping and Dining

Located opposite Plaza Las Américas, guests can easily explore various restaurants and shops in the mall just across the road.

Excursion Assistance and Nearby Attractions

Let our friendly staff help you plan exciting excursions to popular sites like Xcaret Ecological Park, Isla Mujeres, and Tulum archaeological site.

Ready to experience comfort and convenience in Cancún? Book your stay at City Express Junior Cancún now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 11 miles away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.2
Based on 277 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
D
Daniela • extended_group • mx
10
Buena ubicacion cerca de plazas comerciales
Pros:

La ubicaciones y precio

Cons:

Todo notmal

2026-09-14 • via Nuitee
V
Vargas • solo_traveller • mx
9
buena
Pros:

SI ME GUSTO TODO COMODO

Cons:

El wifi gratuito se cortaba mucho y no me dejaba trabajar

2026-09-12 • via Nuitee
P
Paul • solo_traveller • mx
10
2026-09-11 • via Nuitee
P
Paul • solo_traveller • mx
10
2026-09-11 • via Nuitee
A
ALEX RAMIRO • couple • mx
8
AGRADABLE
Pros:

ESTA BIEN UBICADO, EL DESAYUNO BUENO, LA CAMA COMODA ADECUADA

Cons:

QUE NO HICIERON LA LIMPIEZA

2026-09-09 • via Nuitee
P
Pedro • solo_traveller • mx
9
Precisamente es para una estancia Express
Pros:

Lo que valoro es la ubicacion ya que estaba cerca del lugar donde tenia que ir.

Cons:

La variedad del desayuno podria ser un poco mas amplia ya que es muy basica, solo habia un platillo para servirse y nada mas, creo al menos otro platillo ubiera estado bien

2026-09-08 • via Nuitee
J
Jennifer • couple • us
1
2026-09-04 • via Nuitee
J
Jazmin • solo_traveller • mx
8
2026-09-03 • via Nuitee
R
Ram • extended_group • in
1
2026-09-03 • via Nuitee
A
Alessio • couple • it
5
2026-08-28 • via Nuitee
D
Daniel • solo_traveller • es
10
2026-08-25 • via Nuitee
L
Luis Antonio • solo_traveller • mx
9
excelente
Pros:

Todo muy bien

Cons:

Si se puede amplear la hora del desayuno

2026-08-24 • via Nuitee
N
NESTOR FABIAN • extended_group • co
1
Cons:

Me cobraron con la tarjeta de crédito de más dos veces necesito hacer reclamo

2026-08-16 • via Nuitee
G
Garcia Gutierrez • solo_traveller • mx
4
Pros:

En si las instalaciones son buenas

Cons:

Q hay problemas de seguridad
No dormí por la incertidumbre y miedo por mi integridad y la de mi familia y no te da la confianza trataron de amedrentar y extorsionar y hay cosas q no, no hay cámaras de vigilancia en los pasillos de las habitaciones como para ver q pasó realmente. .hasta el momento había ocupado en otras ocasiones pero ya no.. En cuanto a seguridad mi experiencia fue de terror.

2026-08-12 • via Nuitee
M
Marly • solo_traveller • mx
10
Pros:

buena ubicación por la plaza y la estancia es agradable

Cons:

entiendo que el desayuno es americano, pero es muy básico, siempre huevo revuelto con frijol.

2026-08-06 • via Nuitee
J
Jethro • solo_traveller • nl
6
2026-08-04 • via Nuitee
J
Jose santos • family_with_children • mx
7
Me quede nomas por que ya les habia pagado por adelantado
Pros:

La ubicacion esta muy bien, el personal bien

Cons:

La habitacion muy pequeña,no tiene ventanas que se puedan abrir osea la habitacion no tiene ventilacion,no tiene extractor de malos olores, el desayuno continental muy mal preparado,osea algunas veces el huevo quemado, no tienen variedad de desayunos, siempre huevo de la misma forma,no habia platos para servir los alimentos,no habia vasos adecuados para el cafe,la mezcladora de agua del lavavo del baño esta dañada,habia cucarachas en el cuarto

2026-08-03 • via Nuitee
C
CELIA • solo_traveller • mx
2
2026-07-22 • via Nuitee
D
Dzib • solo_traveller • mx
3
2026-07-19 • via Nuitee
M
Miriam Soray • solo_traveller • mx
5
Pros:

Ubicación

Cons:

Limpieza y tamaño

2026-07-18 • via Nuitee