Park Inn by Radisson Shanghai Downtown

Hotels
7.2 (149 reviews)
No.285, West Tianmu Road , Shanghai , cn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Daily cleaning
Cons:
Dirty bathrooms
Old room condition
Poor air quality

Categories

Cleanliness
6.51
Dirty bathrooms and bad smell in corridors were mentioned.
Service
8.98
Friendly and efficient staff were highlighted positively.
Location
9.02
Excellent location close to the Shanghai railway and metro station.
Room Quality
5.97
Rooms were described as old and lacking amenities like air conditioning.
Amenities
5.5
Limited amenities with no coffee facilities and room issues.
Value for Money
6.46
Perceived as expensive compared to quality.
Food and Beverage
7.51
Breakfast was cold if not consumed early, but decent overall.
Overall Experience
7.68
Generally positive stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:17

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms with modern amenities including a flat-screen TV and free toiletries.

Convenient Location
Located just 400 metres from Shanghai Railway Station, our hotel provides easy access to popular attractions like Jade Buddha Temple and Pedestrian Street of East Nanjing Rd.

Exceptional Service
Enjoy a seamless stay with our 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Book now at Park Inn by Radisson Shanghai Downtown for a memorable stay in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 149 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.02
Room Quality: 5.97
Amenities: 5.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
M
Martinho-24143 solo_traveller de
8
Pros:

Lage perfekt, Frühstück war sehr gut für den Preis, großes Zimmer (Ja, es ist alles ein wenig in die Jahre gekommen, aber vollkommen OK und das wichtigste Sauber!), freundliches Personal (auch bei Hektik, insbesondere beim Frühstück, immer nett!)

Cons:

Die Fenster waren nicht zu öffnen, weil sie bis zum 31. Mai 26 aufgrund von Bauarbeiten geschlossen sein mussten.

2026-05-28 via Nuitee
Y
Yoshio solo_traveller jp
8
ゆったり出来た。
Pros:

ロケーションが良かった。

Cons:

特になし

2026-05-28 via Nuitee
M
Michiko solo_traveller jp
8
フロントの人が頼りになり、安心感を持って泊まれた。
Pros:

フロントの人たちがとても親切、問題解決のためいろいろ助けてくれた。さらにホテルは駅出口から5分もかからず、ダウンタウンに食事行っいっても迷わず帰れる。日本語わかる人もいるが、多少の英会話能力と度胸はは絶対必要。

Cons:

ホテルの周りには三ツ星レストランのようなものは全然ないが、一方、市民が食べている普通の朝食や、経済的な夕食を体験できる。

2026-05-26 via Nuitee
A
Audrey solo_traveller fr
5
Pros:

La localisation est très bien, à 5 min à pied du métro gare central

Cons:

- l’hôtel n’a pas trouvé le référence de réservation booking…alors que l’hôtel est réservé 3 mois en avance
- l’accueil n’a même pas pris la peine de réceptionner une livraison express (très courant à Shanghai)…en laissant le livreur poser le colis (non étiqueté) sur le comptoirs… j’avais en plus leur informé l’arrivée de ce colis. Sur ce point je suis vraiment déçu.

2026-05-25 via Nuitee
S
SAMY extended_group in
7
Location access via metro very good, Good Break fast Value for money
Pros:

Location and Breakfast

Cons:

Room maintenance

2026-05-24 via Nuitee
N
NPamela solo_traveller tz
8
Ideal for a Short Business Stay with Excellent Transport Access
Pros:

Excellent location directly opposite the railway station, which made traveling extremely convenient. The metro lines nearby made it very easy to move around Shanghai and even access the airport without much hassle. The room itself was spacious and having a bathtub was a nice bonus after long days of sightseeing. Despite being in a very busy urban area, transport connectivity was one of the strongest points of this hotel.

Cons:

The area feels very much like a concrete jungle, so if you are looking for parks, greenery, or relaxing outdoor spaces, you would need to travel elsewhere. There was maintenance work happening during my stay, and I did not get to experience the breakfast service since I am not really a morning person. Although the room had a window, it could not be opened which made the room feel less fresh. The wallpaper was also peeling in several places, so the rooms are probably due for refurbishment and some general updating.

2026-05-21 via Nuitee
D
David extended_group au
3
It needs a general manager!
Pros:

One or two members of staff behind check in Uniforms were unwashed and grubby.
A premium room was reeking of cigarette smoke .

Cons:

Slovenly appearance of check in and rooms reeking of cigarettes . Unwashed table surfaces in lobby. The staff changing the bedding were vere good.

2026-05-17 via Nuitee
M
Moneeba solo_traveller gb
10
Pros:

Lovely clean property and perfect for a 4 day stay in Shanghai! It’s a little out of the way from downtown so you have to get a Didi / train but makes up for it as the hotel was great value for money! Would stay here again for sure!

2026-05-16 via Nuitee
A
AKARI solo_traveller jp
10
2026-05-07 via Nuitee
R
RICHARD solo_traveller ug
8
Staff were nice & helpful in advising on shopping areas & transport arrangements, very clean room
2026-05-07 via Nuitee
A
Andre solo_traveller us
8
2026-04-21 via Nuitee
E
e1ec2cf78c60704137aa41a7efb41192 couple nl
6
Good value hotel near Shanghai Station but a bit outdated and in need of repair.
Pros:

Located right outside of Shanghai Station. We had some train rides planed during our vacation and this was very convenient.

Cons:

We had to switch rooms because of a faulty shower (which was resolved quickly). The hotel was a bit run down and in need of renovation.

2026-04-18 via Nuitee
R
Ronak solo_traveller cn
7
Old property
Pros:

The hotel is located in a good spot.... The building is old.... The rooms are clean.... The bathroom sink was not working

Cons:

The bathroom sink not working....

2026-03-23 via Nuitee
A
Angie solo_traveller us
7
Pros:

I love that it was very close to a train station and a metro and it was easy to get around.

Cons:

It was ok nothing was great about it just another hotel for a decent price. The staff didnt speak english at all so that made it a little difficult to ask questions about anything and they weren't very personable compared to other stays. Very pay me and never speak to me again. It almost felt like they would purposely avoid you

2026-02-09 via Nuitee
J
Jun couple au
9
2026-02-09 via Nuitee
F
Fabian extended_group de
7
Pros:

Lage, Lage, Lage. Dieses Hotel liegt sehr praktisch an der Shanghai Railway Station und ist ideal für Ausflüge in die Stadt und in die weitere Umgebung geeignet

Cons:

Etwas nervige Zugangssituaion. Wenn man von einer Seite kommt muss man immer erst an der kompletten Auffahrt zum Hotel entlang laufen um dann auf dieser in der Gegenrichtung nach oben zu gehen. Eine kleine Treppe als Abkürzung würde Wunder wirken.

2026-01-19 via Nuitee
Y
yoshio solo_traveller jp
7
まあ、快適な旅。
Pros:

ロケーションがよく、観光主体なら便利。

Cons:

冷蔵庫がない。夏季なら必須。

2026-01-08 via Nuitee
Y
Yevhenii couple at
1
It’s just bad
Pros:

Location is okay. It’s located near the subway, but hotel is connected to the huge highways.

Cons:

It not even dirty- it’s just gross. Everything feels greasy to the touch. Carpet looks like it was never even vacuumed, let alone washed. Towels smelled old. We checked out the next day, because it was impossible to stay here for us. Photos aren’t displaying the reality. We checked out the next day and found another hotel at the same price even at better location. I forgot my headphones there, and the hotel didn’t even notify me, and wrote me back only after I contacted them days after check out.

2026-01-05 via Nuitee
S
Sanka couple us
4
2025-12-31 via Nuitee
M
Mario couple de
9
2025-12-24 via Nuitee