Chapter House Boutique Hotel by The Living Journey Collection

Hotels
9 (775 reviews)
14 Akadamie Street , Franschhoek , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness issues
Room maintenance needed
Limited food choices

Categories

Cleanliness
7.5
Some rooms had cleanliness issues such as dust and hair.
Service
10
Staff were consistently described as excellent and accommodating.
Location
9.5
Perfect location, close to main attractions but quiet.
Room Quality
8.5
Mixed sentiments; some rooms were lovely while others had issues.
Amenities
9.5
Excellent facilities and fantastic breakfast options.
Value for Money
8.5
Some guests felt the price did not match quality for certain rooms.
Food and Beverage
9
Good selection for breakfast; some limitations noted for dinner.
Overall Experience
9.5
Overall a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:29

Property Description

Luxurious Accommodation
Step into a world of colonial elegance at Chapter House Boutique Hotel. Individually decorated rooms with modern amenities and a touch of old-time chic offer a comfortable retreat.

Scenic Views and Relaxation
Unwind by the outdoor pool overlooking the picturesque Franschhoek Mountains or take a leisurely stroll through the rose and lavender garden. The veranda and stylish lounge with a fireplace provide perfect spots to relax and enjoy the serene surroundings.

Convenient Amenities
With complimentary WiFi, private parking, and a bar serving a variety of drinks, your stay at Chapter House Boutique Hotel is designed for convenience and relaxation. Book now to experience a blend of luxury and tranquility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 775 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
C
Christopher • couple • gb
9
Love the chapter house and love the team of people looking after you
Pros:

Very good , fantastic location

Cons:

Everything was very good . Lovely helpful staff

2026-10-29 • via Nuitee
S
Stefan • couple • za
10
great value for money
Pros:

Great location . Lovely staff

2026-10-27 • via Nuitee
G
Gangel • couple • de
4
2026-10-25 • via Nuitee
G
Gangel • couple • de
4
2026-10-25 • via Nuitee
I
Ian • couple • gb
10
2026-10-22 • via Nuitee
N
Nemanja • couple • gb
10
Perfect Stay
Pros:

Incredible boutique hotel with impeccable service, food and atmosphere!

The staff were so nice.

Location was perfect

Cons:

Nothing

2026-10-21 • via Nuitee
K
Kim • couple • au
10
2026-10-18 • via Nuitee
M
Martin • solo_traveller • za
9
2026-10-18 • via Nuitee
J
Julia • couple • za
8
2026-10-18 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-10-17 • via Nuitee
L
Lewis • couple • gb
10
2026-10-12 • via Nuitee
J
Jeremy • couple • za
10
Will book again thank you
Pros:

Great stay very friendly staff. Stunning setting

Cons:

Nothing

2026-10-07 • via Nuitee
A
Anna • couple • gb
10
2026-09-02 • via Nuitee
W
Willem Daniel • solo_traveller • za
10
2026-09-01 • via Nuitee
L
Linda • couple • za
10
Pros:

The staff were amazing - Thank You

2026-08-31 • via Nuitee
L
Leopold • extended_group • za
8
Great service, nice room, TV system poor
Pros:

the TV settings are poor.

Cons:

TV settings

2026-08-27 • via Nuitee
T
tony • solo_traveller • bb
10
2026-08-24 • via Nuitee
J
Jocelyn • couple • au
10
Incredible staff, lovely room in a great location. Highly recommend staying here.
Pros:

Great location, easy walk to the Main Street. Fabulous staff.

Cons:

Nothing

2026-08-19 • via Nuitee
V
Valeriia • couple • ru
10
2026-08-17 • via Nuitee
N
Niall • couple • ie
10
Staff were amazing went above and beyond. So tranquil and peaceful
Pros:

Super staff

2026-07-18 • via Nuitee