Hotel Marvell Byron Bay

Loved Byron Bay, however the hotel was a total let down.
I booked a room with a view but there was none (see pic), worse, it felt like we're in a dungeon, modern but still a dungeon, bare concrete walls, hardly any light, unless the lights were turned on. The air conditioning was noisy and on 27 degrees it felt like we were at the south pole.
When the balcony door was left open all we could hear was delivery trucks and the duff duff from the rooftop bar, so not an option.
I asked whether they had a different room with a view and was told that NONE of their rooms had a view apart from their suite, which was the only room available but I would have had to fork out another 500 something dollars for one night, and to be frank, as the dungeon already cost $460 per night, I passed. False advertising of the worst and for our 26th anniversary we simply expected at least what we paid for, but apart from some empty apology the lovely lady wasn't willing to offer us anything else.
Breakfast was badly organised, service was slow, the food came before the coffees, the spanner crab omelette tasted too fishy, the big breakfast was something anyone could cook at home, boring and unimaginative. The juices had so much ice in them that it was obvious, this establishment was not even trying to living up to its supposed 5 star rating.
To us it stood for everything Byron isn't about and it's places like this one which give this amazing little town a bad wrap. It's simply not enough to have some touches of sustainability on display, which under the surface turn out to be skin deep and ridiculously overpriced.
Look elsewhere and you shall find plenty.

The breakfast was not befitting of a 5 star hotel, and the money we paid.

The service at the hotel was terrible, understaffed

Restaurant service very slow.

terrible facilities for pre/post room availability. we ended up having to get changed in disabled toilets as nowhere else with space/lighting
Rooms were small and dark - sheer amount of concrete meant no phone reception available and very poor wifi service
Very unfriendly staff who appeared to be annoyed whenever we tried to stop them talking to the cool and trendy friends!

Hallway and rooms very dark

A little construction noise in the morning from a building across the street.

I didn’t like the fact we had to leave but this has nothing to do with the property