The Residences at Karen

Hotels
8.7 (180 reviews)
Karen Road Karen Country Club , Nairobi , KE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Peaceful ambiance
Cons:
Room organization issues
Limited breakfast variety
Dinner timings too early

Categories

Cleanliness
8.2
Room was not well organized and looked scattered with furniture thrown around.
Service
9.2
Friendly, efficient staff; well-regarded service level throughout reviews.
Location
9.2
Best location close to key sites in Nairobi, appreciated by multiple reviews.
Room Quality
8.7
Rooms are spacious and provided good amenities, although some mention them being outdated.
Amenities
8.7
Good amenities like a golf course, swimming pool, and other sports.
Value for Money
8.7
Overall good value, although some felt it was a bit pricey.
Food and Beverage
8.2
Good quality food, but breakfast options could be improved.
Overall Experience
8.7
Generally very positive experiences shared among the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Luxurious Accommodation with Modern Amenities

The Residences at Karen, a 4-star hotel in Nairobi, offers a tranquil retreat just 17 km from the bustling Kenyatta International Conference Centre. Guests can unwind in the garden or on the terrace, and take advantage of conveniences like free private parking and a 24-hour front desk.

Elegant Rooms with Spectacular Views

Each room at this upscale hotel boasts a balcony, with some featuring a kitchenette for added convenience. From a flat-screen TV to free toiletries, every detail is designed to enhance your stay.

Culinary Delights and Family-Friendly Atmosphere

Start your day with a delicious breakfast spread and later savor African, American, or Indian cuisine at the on-site restaurant. With options for special dietary needs and a children's playground, The Residences at Karen caters to every guest's comfort.

To experience luxury and comfort in Nairobi, book your stay at The Residences at Karen today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 180 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
L
Lesley • extended_group • nz
7
A good location in Karen.
Pros:

Good location in Karen. Felt secure.

Cons:

Some staff were less helpful than our other experiences.
The Golf club was not particularly welcoming to hotel guests.
The Residence buildings were nice but the interior decor was a disappointment with hospital green walls and a strange bedroom layout.

2026-09-19 • via Nuitee
A
Anne • couple • us
7
2026-09-11 • via Nuitee
B
Barbara • couple • it
8
Pros:

Il ragazzo che fa i massaggi .

Cons:

Il ristorante

2026-09-09 • via Nuitee
B
Bern • couple • au
9
A taste of luxury in the stunning Karen District
Pros:

This was our second (3 night) stay at The Residences and it did not disappoint. The apartment was spotlessly clean and had a beautiful terrace surrounded by greenery. Breakfast was a selection of hot and cold options, including eggs or omelettes cooked to your liking. Professional and friendly staff at all levels giving the property and golf course a high class vibe. The special attention paid to guests included a nightly room service where insect nets were secured around the bed and the bedside lamp was switched on.

Cons:

Better coordination needed when having half-board dinners at the golf club restaurant. Waiting staff were unsure what was included or how to issue invoices. A voucher system outlining the inclusions would simplify the process.

2026-09-09 • via Nuitee
C
Candace • solo_traveller • us
8
Nice hotel, good lication
Pros:

Beautiful rooms, great breakfast, helpful staff. Convenient location for Katen Blixen house, Giraffe park

Cons:

Everything was good

2026-08-30 • via Nuitee
L
Leila • family_with_children • be
9
Un cadre idyllique
Pros:

Cadre vert magnifique
Taille du logement
Calme
Infrastructures et possibilité de faire beaucoup d’activités sur place

Cons:

Rien

2026-08-20 • via Nuitee
G
Gerhard • family_with_children • mu
10
Best Hotel in Karen
Pros:

We stayed in a 2 bedroom unit with a kitchenette and lounge. It was great. Very comfortable and clean and very well decorated. Bathrooms were big, rooms were huge, with desks for working and the beds very comfortable. We had breakfast and dinner included in the room rate. Breakfast was the normal buffet style breakfast, but very good. Dinner was ordered from a menu and was excellent!

Cons:

Nothing

2026-08-13 • via Nuitee
R
Reagan Omondi • solo_traveller • fo
10
Pros:

Peaceful place. Friendly staff. Clean and spacious. Surrounded by nature.

2026-08-04 • via Nuitee
J
john • couple • gb
7
Okay
Pros:

Location

Cons:

Damp room

2026-07-24 • via Nuitee
L
Lucy • solo_traveller • ke
8
Pros:

Great location and staff

2026-07-11 • via Nuitee
N
Natalie • solo_traveller • ke
7
2026-07-06 • via Nuitee
M
Maximilien • family_with_children • fr
9
2026-02-25 • via Nuitee
A
Alexandra • extended_group • nl
8
2026-01-29 • via Nuitee
O
Olivia • family_with_children • ch
9
2026-01-17 • via Nuitee
F
Flupke • couple • be
9
Pour les fans de Karen Blixen, écrivaine de "Out of Africa"
Pros:

Hôtel dans le quartier excentré de Karen au sein du country club et en face de la maison Karen Blixen. Lieu calme, arboré, avec vue sur le golf. Jolis bâtiments de style colonial. Idéal si vous désirez visiter la maison de Karen Blixen (écrivaine de "Out of Africa")

Cons:

Cet établissement est loin du centre et de l'aéroport. Mais nous y avons séjourné au calme et avec plaisir lors d'une étape entre les parcs de Masai Mara et d'Amboseli.

2026-01-17 • via Nuitee
A
Antony • couple • ke
10
I will be back.
Pros:

One of the best stays in Nairobi. Great staff at the restaurant, reception and rooms. Food was excellent. Amenities are top class. Location is very convenient. I would highly recommend The Residence at Karen.

Cons:

This is just a suggestion. There was nowhere to sit during the rain. The rain came into the balcony making it impossible to sit outside, which meant sitting inside. Inside the bedroom there was a desk chair and a corner chair and not comfortable for two people. I suggest a sofa at the end of the bed with a coffee table.

2026-01-05 • via Nuitee
M
Mats • extended_group • se
9
Perfekt läge för att turista i Nairobi, i synnerhet för attraktionerna omkring Karen.
Pros:

Stora fina lägenheter. Kändes tryggt och säkert. Mycket bra läge i Karen där flera av de stora turistattraktionerna i Nairobi ligger. Vi bokade en bil med chaufför en heldag som tog oss runt till sevärdheter dels i Karen dels till Nairobi National Museum.

2026-01-05 • via Nuitee
F
Ferdinand • couple • us
10
Pros:

Exceptional. Great place to unwind

Cons:

All was amazing

2026-01-05 • via Nuitee
J
John • family_with_children • gb
9
A great stay at a lovely hotel with use of country club facilities
Pros:

We had a great stay at The Residences. We had a 2 bedroom cottage with a large terrace. The rooms were clean, comfortable and well equipped.
We loved being able to use the facilities at Karen Country Club which is a 7 minute walk or short golf cart drive - the kids enjoyed the pool and we played tennis (small extra cost).
The included breakfast was good and plentiful. We did not eat in the hotel restaurant but there were several eating options between The Residences and the Country Club.
The staff were really friendly and helpful. They allowed us a late check out (at additional cost) which was super helpful with our late flight out of Nairobi.
The hotel is well situated for visiting the Karen attractions - the Karen Blixen Museum and coffee gardens are over the road and it’s a short uber/ taxi ride to the Giraffe Centre.
It is around 30-40 drive from JKI Airport.

Cons:

There is no A/C or ceiling fans in the rooms so we found it hot at night.

2026-01-03 • via Nuitee
T
Theresa • family_with_children • at
9
Pros:

Die Lage am Golfplatz, schönes Viertel, Nachbarschaft von Karen Blixen Haus und Nähe zu Sheldrick‘s und Giraffe Center, das Personal!

2026-01-01 • via Nuitee