Four Seasons Hotel Hangzhou at Hangzhou Centre

Hotels
•
Four Seasons Hotels and Resorts
9.6 (76 reviews)
493 Zhongshan North Road , Hangzhou , CN

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Cons:
Check-out process took a bit long
Few staff difficult to speak English

Categories

Cleanliness
9.36
Rooms were noted as clean and comfortable.
Service
9.83
The best service experienced by staff and concierge.
Location
9.87
Great location with easy access to shopping & tours.
Room Quality
9.32
Big clean rooms and comfortable bed.
Amenities
9.35
Access to mall, shops, and dining options.
Value for Money
9.31
Overall good value for the quality of the hotel.
Food and Beverage
9.86
Food and service for breakfast was amazing.
Overall Experience
9.93
Refreshingly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:18

Property Description

Luxurious Amenities

Four Seasons Hotel Hangzhou at Hangzhou Centre boasts a wealth of luxurious amenities to make your stay unforgettable. From the indoor pool to the stunning city views, every detail is designed with your comfort in mind.

Elegant Rooms with Views

Step into your elegant guest room at Four Seasons Hotel Hangzhou at Hangzhou Centre and be greeted by breathtaking river views. The rooms are thoughtfully appointed with modern conveniences such as a coffee machine, plush bedding, and a sleek private bathroom.

Delicious Dining Options

Start your day with a satisfying breakfast at the property, offering buffet, continental, or Full English/Irish options. Indulge in delectable dishes at the on-site restaurant or unwind with a drink at the bar. Your culinary desires are sure to be fulfilled here.

Click the booking link now to secure your luxurious retreat at Four Seasons Hotel Hangzhou at Hangzhou Centre.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 76 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
A
Audrey • solo_traveller • hk
9
Pros:

Comfortable and meticulously presented.

Cons:

I didn’t like the pillows.

2026-10-21 • via Nuitee
A
Audrey • couple • hk
9
2026-10-21 • via Nuitee
A
alexandre • family_with_children • ae
10
Top experience
Pros:

Beautiful hotel and the team was very welcoming. Kids got welcome gifts and dedicated amenities. Nice touch.

Cons:

Nil

2026-10-16 • via Nuitee
A
Adrian • couple • sg
10
2026-10-14 • via Nuitee
L
Linda • couple • sg
10
2026-10-13 • via Nuitee
I
Ian Cheng • couple • gb
10
2026-10-12 • via Nuitee
K
Kevin • solo_traveller • au
10
The best
Pros:

The staff were amazing Jacob Yang was so hospitable

Cons:

Cleanliness. But mostly the staff they were excellent i travel around the world a lot with work and this is by far the best accommodation i have been at. So friendly.

2026-09-04 • via Nuitee
A
Andrei • solo_traveller • ro
7
2026-08-30 • via Nuitee
A
amal • family_with_children • qa
10
2026-08-28 • via Nuitee
永澈 • couple • tw
9
Pros:

So far so good

Cons:

不記得了

2026-08-21 • via Nuitee
S
sophie • solo_traveller • fr
10
Pros:

Le personnel, particulièrement accueillant et atentionné et notamment Isabella, guest relations manager, et Bradley, chef du restaurant Charm
Le petit déjeuner, excellent et varié
L'emplacement, très pratique pour visiter West Lake et les environs

2026-08-15 • via Nuitee
S
Shih-Chi • solo_traveller • it
9
2026-08-15 • via Nuitee
C
Christina • couple • id
10
2026-08-07 • via Nuitee
C
Chimao • solo_traveller • tw
10
2026-08-05 • via Nuitee
G
Gong • couple • us
9
Very good hotel.
Pros:

great location and sky garden is the gem in the facility.

Cons:

the gym is little bit small.

2026-06-22 • via Nuitee
G
Giuseppe • family_with_children • it
10
2026-06-17 • via Nuitee
J
Juliet • couple • au
10
Exceptional 👌
Pros:

Literally everything. Facilities, food and staff😊especially Wanda hope I spelled your name correctly 🙏thank you for making our stay comfortable and memorable 💝

Cons:

Nothing

2026-06-15 • via Nuitee
J
John • extended_group • ca
10
2026-06-14 • via Nuitee
C
Cristina • couple • gb
10
Pros:

The breakfast was the best one we've ever had! The hotel is just perfect, we can't wait to be back!

2026-06-13 • via Nuitee
K
Kwok Kit • solo_traveller • hk
10
Pros:

All staff are very polite and attend to details.

2026-06-03 • via Nuitee