Mercure Riyadh Al Anoud

Hotels
•
Mercure
8.8 (724 reviews)
RCRA3298 Building No 3298 Street Al Balsam Al Murabba District , Riyadh , sa

listing image 1
Show all photos

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Expensive compared to other options
Some maintenance and service issues

Categories

Cleanliness
8.44
Multiple mentions of cleanliness were positive, although there were specifics about issues faced during stay.
Service
9.41
Many comments highlighted helpful staff, despite some negative experiences.
Location
8.95
Location is praised for being near public transport but not ideal for shopping.
Room Quality
8.9
Rooms were noted to be spacious and comfortable, though maintenance issues were mentioned.
Amenities
8.43
Amenities were functional but there were complaints about missing items like hand soap.
Value for Money
8.39
Perceived as expensive for the experience provided based on some reviews.
Food and Beverage
8.94
Breakfast issues were raised but overall no significant complaints were noted.
Overall Experience
8.91
General satisfaction is evident, but some guests indicated they would reconsider their choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:02

Property Description

City Views and Modern Amenities
Enjoy stunning city views from the comfort of your room equipped with modern amenities.

Indoor Pool and Fitness Centre
Relax and unwind in our indoor pool, sauna, and fitness centre during your stay.

Multilingual Staff and 24/7 Assistance
Our friendly staff, fluent in Arabic, Bengali, English, and Hindi, are available around the clock to assist you.

Book your stay now at Mercure Riyadh Al Anoud for a memorable experience in Riyadh.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 724 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
A
Amina • solo_traveller • sa
8
2026-07-25 • via Nuitee
M
Meshari • couple • kw
10
اشكر الاداره على حسن التعاون والتعامل الجيد بنسه لهم كانت فريدة
Pros:

الاقامة بشكل عام مريحة جدا وقربه من المواقع السياحيه والنظافه كانت ممتازه والأفضل اجواء الفندق هدوء وراحه

Cons:

كل شي عجبني

2026-07-25 • via Nuitee
T
Turki • family_with_children • sa
10
اقول الله يبارك فيما اعطاكم في هذا الفندق لا من الموظفين ولا من الخدمات ولا من الفندق بأجمله
Pros:

كل شي طيب وممتاز والموظفين في الرسيبشين خدموني الله يسعدهم ويبارك فيهم ويوفقهم ي رب العالمين والموظفين الخدمات الله يبارك فيهم

Cons:

كل شي طيب واعجبني ما شاء الله

2026-07-24 • via Nuitee
S
Saad • family_with_children • sa
8
Pros:

Good location, easy to navigate around the hotel, property well maintained.

2026-07-24 • via Nuitee
احمد • solo_traveller • sa
1
سيئه ولن تتكرر
Cons:

جاي الساعه 8 صباحا بعد الاتصال والتأكد من وجود غرفه بعد الوصول حاول موظف الاستقبال ان يشعرني بعدم وجود غرفه واخبرته باني اتصلت قال على أي قسم المشكله هو الوحيد في الاستقبال وهو نفسه الي رد ، قال دخولك الصباح تدفع نص ليله واخبرته باني مسافر وطلوعي بعد العصر إلى المغرب بالكثير بحكم أني متعب دفعت نصف ليله إضافيه وطلعت المغرب للأسف استغلال حسبي الله عليهم ، وفوق هذا تصريف المروش مسدود .

2026-07-24 • via Nuitee
نايف • couple • sa
6
2026-07-23 • via Nuitee
M
Marwan • couple • sa
10
2026-07-23 • via Nuitee
A
Abdelaaty • solo_traveller • sa
10
جيدة
Pros:

الهدوء والنظافة

Cons:

لاشئ

2026-07-21 • via Nuitee
هاني • solo_traveller • sa
10
2026-07-21 • via Nuitee
A
amr • solo_traveller • sa
10
Pros:

everything, especially location near metro

Cons:

pool closes at 6 pm

2026-07-21 • via Nuitee
A
abdullah • family_with_children • sa
10
2026-07-20 • via Nuitee
A
Ameen • solo_traveller • sa
10
تجربة ممتازة، أشكر جميع موظفي الفندق على حسن التعامل والاحترافية. جميعهم كانوا لطفاء ومتعاونين، وأخص بالشكر الأستاذ عبدا
Pros:

Everything

Cons:

Everything

2026-07-20 • via Nuitee
S
Syed Shabbir • solo_traveller • sa
8
Good
Pros:

WIFI is very disconnected

Cons:

Clean and good location

2026-07-19 • via Nuitee
A
Atheer • couple • sa
10
2026-07-19 • via Nuitee
عبدالله • solo_traveller • sa
10
اشكر الاستاذ فراس على حسن التعامل
2026-07-19 • via Nuitee
J
Jabir • solo_traveller • om
10
2026-07-17 • via Nuitee
Y
Yousef • solo_traveller • jo
9
Excellent stay! The hotel was very clean, the location was perfect, and the staff were exceptionally friendly, welcoming
Pros:

Excellent stay! The hotel was very clean, the location was perfect, and the staff were exceptionally friendly, welcoming, and always ready to help. Highly recommended

Cons:

Nothings

2026-07-17 • via Nuitee
E
ESHAQ • couple • kw
9
The hotel is wonderful, and the reception staff are professional.
Pros:

The hotel is wonderful, and the reception staff are professional.

2026-07-17 • via Nuitee
L
Lokman • couple • sa
9
اقامه جميله ومميزه نتمنى العوده
Pros:

قرب الفندق
نظافه
استقبال جميل

Cons:

الفطور لم يكن على مايرام

2026-07-15 • via Nuitee
M
Mazen • couple • qa
10
Brilliant Choice
Pros:

Clean, central, great breakfast, friendly and helpful staff (especially Abdullah). I will certainly stay here whenever I come to Riyadh.

2026-07-15 • via Nuitee