Best Western Hotel Palace Lucera

Hotels
•
Best Western
7.4 (147 reviews)
S.P. 5 Per Pietra Montecorvino, Km 3 , Lucera , IT

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Spacious rooms
Good food quality
Cons:
Cleanliness issues
Limited breakfast amenities
Location away from city center

Categories

Cleanliness
5.56
Several reviews highlighted issues with cleanliness, including dirty rooms and persistent odors.
Service
9.03
Staff was consistently praised for their kindness and helpfulness.
Location
7.57
Location described as acceptable but distanced from city center.
Room Quality
7.02
Rooms were spacious, but cleanliness issues and outdated bathrooms were noted.
Amenities
7.55
Spa and parking facilities were appreciated, but the gym equipment lacked maintenance.
Value for Money
6.51
Some guests felt the price did not reflect the quality experienced, with specific cleanliness complaints.
Food and Beverage
8.06
Breakfast quality received mixed reviews, with some mentioning variety but also noted limitations.
Overall Experience
7.93
Overall sentiments varied but generally positive, reflecting issues balanced with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:00

Property Description

Luxurious Amenities: Indulge in a garden, terrace, and an on-site restaurant and bar for a truly upscale experience.

Comfortable Accommodation: Relax in air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom.

Convenient Services: Benefit from room service, 24-hour front desk, and a buffet or continental breakfast to start your day right.

Experience luxury and convenience at NSM Hotel Palace Lucera. Book now for an unforgettable stay.

Important information:

Please note that the spa is open on Thursday and Friday from 16:00 until 20:00, and on Saturday and Sunday from 10:00 until 20:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 147 reviews
Cleanliness: 5.56
Service: 9.03
Location: 7.57
Room Quality: 7.02
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 8.06
Overall Experience: 7.93
M
Marghe • couple • it
9
2026-10-16 • via Nuitee
O
OnRope • extended_group • pt
10
2026-09-17 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-09-13 • via Nuitee
L
Laura • family_with_children • fr
8
Pros:

La chambre avec les enfants, l'ensemble de l'hôtel était agréable, la vue de la chambre parfaite sur le château de LUCERA.
Bon accueil en arrivant, personnel agréable.
La piscine avec les enfants agréable moments agréables.

Cons:

Dommage que l'on doit payer en plus pour pouvoir accéder à la piscine de l'hôtel.
Peut être à revoir.
Les enfants auraient aimé des pancakes au petit déjeuner, plus de fruits coupés en morceaux pour faciliter le petit déjeuner.

2026-09-09 • via Nuitee
A
Avolio • solo_traveller • it
8
2026-09-05 • via Nuitee
C
Claudio • family_with_children • it
9
Pros:

moderna

Cons:

isolata

2026-09-05 • via Nuitee
M
Martina • extended_group • it
8
2026-09-03 • via Nuitee
A
Antonio • extended_group • it
8
2026-09-02 • via Nuitee
M
mirko • solo_traveller • it
7
2026-09-01 • via Nuitee
A
Alberto • solo_traveller • it
10
2026-08-31 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-08-30 • via Nuitee
R
Riccardo • solo_traveller • it
8
2026-08-28 • via Nuitee
F
Francesco • solo_traveller • it
6
2026-08-27 • via Nuitee
F
FERHAT • couple • tr
7
2026-08-25 • via Nuitee
A
Avolio • solo_traveller • it
7
Pros:

Molto accogliente in posizione tranquilla

Cons:

Nulla

2026-08-25 • via Nuitee
A
Antonio • couple • it
7
2026-08-23 • via Nuitee
S
Saverio • family_with_children • it
10
Fantastica e torneremo ogni anno
Pros:

Struttura moderna e bellissima.gli operatori erano gentili e risolvevano subito tutto.un plauso particolare al maitre di sala sempre sorridente e gentile con misura e grande professionalità.ci siamo sentiti a casa visto che il viaggio era partito con idea di tornare alle origini

Cons:

Nulla

2026-08-22 • via Nuitee
P
Pietro • solo_traveller • it
8
2026-08-22 • via Nuitee
R
Robert • family_with_children • ca
5
2026-08-22 • via Nuitee
S
Sitran • couple • it
8
2026-08-19 • via Nuitee