Sonnmatten Boutique Hotel & Apartments Zermatt

Hotels
8.6 (530 reviews)
Winkelmattenweg 96 , Zermatt , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy rooms
Beautiful location
Cons:
Limited breakfast options
Noise from neighbors

Categories

Cleanliness
8.11
Rooms were clean, but some guests experienced issues with maintenance and noise.
Service
9.08
Staff were friendly and helpful, with proactive assistance noted by multiple guests.
Location
8.62
Beautiful views, but access can be challenging due to the uphill walk.
Room Quality
8.87
Rooms were cozy, well-furnished, and had fantastic views.
Amenities
8.1
Basic amenities provided, but some guests wished for more options like breakfast.
Value for Money
8.66
Rates are reasonable for the quality and experience offered.
Food and Beverage
8.81
High-quality food was highlighted positively, though some found prices a bit high.
Overall Experience
8.58
Guests enjoyed their stay overall, with notable highlights and some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:47

Property Description

Luxurious Accommodations with Stunning Views

Indulge in a stay at Restaurant-Suites Sonnmatten, a 4-star hotel nestled at the base of Mount Matterhorn in Zermatt. Each room and suite features natural wood furniture, cable TV, and a modern bathroom, all with breathtaking views of the Swiss Alps.

Culinary Excellence and Relaxation

Satisfy your taste buds at the hotel's gourmet restaurant, boasting an impressive 13 Gault Millau points. Experience creative cuisine or unwind with a refreshing drink on the sun terrace.

Convenience and Comfort

With free Wi-Fi, ski storage, and proximity to the ski lift just 250 metres away, Sonnmatten ensures a seamless and enjoyable stay. Explore the village centre of Zermatt, a mere 15-minute walk from the hotel.

Book your stay at Restaurant-Suites Sonnmatten now and elevate your Zermatt experience to new heights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 530 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.87
Amenities: 8.1
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 8.58
W
Waldemar • couple • us
10
2026-10-13 • via Nuitee
F
Francine • couple • ch
8
Bon rapport qualité prix, bel emplacement proche du départ des promenades
Pros:

Petit mais bien conçu
Tranquille avec agréable balcon
Le restaurant de l’hôtel, tout proche, est sympa, bon et belle terrasse

Cons:

…

2026-10-13 • via Nuitee
T
Ting-Wei • couple • us
10
Convenient location for the gondola, very nice and clean room, no hassle check-in and out.
Pros:

The location is a bit far from the main street, but it is quiet and has a good view of the Matterhorn.
Super nice for taking photo since no crowd is around.
The location is also very close to the gondola station that goes up the mountain.

2026-10-11 • via Nuitee
C
Christopher • couple • us
9
Best view of the Matterhorn there is.
Pros:

The view of the Matterhorn is unbelievable and unbeatable--like a painting outside your window/balcony. Good-sized rooms. Wonderful balcony. The attached restaurant is very good with a great patio/view. Bus stop is right out the front door. Quiet.

Cons:

Not very close to main part of town, train station, or gondola/cograil. Bus stops running fairly early (7:30) and taxi is expensive (35-40 CF).

2026-10-07 • via Nuitee
M
Matthew • couple • au
9
2026-09-19 • via Nuitee
R
Ratwaya • couple • in
7
Okay
Pros:

Cleanliness and coziness of chalet

Cons:

The staff was a bit cold; not very available. Their wifi password was not working.

2026-09-18 • via Nuitee
B
Bredenham • couple • za
10
Pros:

Excellent view with great location on edge of town. Complimentary bread rolls in morning. Bus stop in front of apartment. Good restaurant on the premises.

2026-09-14 • via Nuitee
N
Natalie • solo_traveller • ch
10
Ein schöner Ort etwas entfernt vom Trubel
Pros:

Die Lage, das freundliche Personal und die Gemütlichkeit des Zimmers.

Cons:

Nichts

2026-09-05 • via Nuitee
A
Andrea • couple • au
10
2026-09-04 • via Nuitee
R
Ryosuke • couple • jp
8
2026-09-03 • via Nuitee
C
Casey • solo_traveller • us
9
Pros:

The view and the room. It was small but very nice.

Cons:

Distance from town center. Having to take the bus. The stops in town were confusing.

2026-09-03 • via Nuitee
M
Mark • couple • ch
9
Pros:

Quiet location, excellent restaurant

Cons:

Nothing

2026-09-02 • via Nuitee
C
Claire • family_with_children • gb
10
2026-08-30 • via Nuitee
M
Manuel • couple • ch
8
2026-08-28 • via Nuitee
P
Patty • couple • lu
7
Pros:

- Morgens gab es frische Croissants für jedes Zimmer
- Unkomplizierter Check In und Out
- Blick aufs Matterhorn
- Ruhe trotz offenem Fenster, weil etwas abgelegener
- Super leckere Pizzeria nicht weit vom Hotel

Cons:

- An einem von zwei Tagen sind wir ins Hotel zurückgekommen und die Zimmertür war nicht abgeschlossen. Gottseidank waren alle Wertgegenstände noch da.
- Es gab keinen Safe oder ähnliches
- Das Bett und vor allem die Kissen waren sehr unbequem

2026-08-28 • via Nuitee
A
Andrew • couple • us
10
2026-08-27 • via Nuitee
R
Ramitha • extended_group • gb
7
Pros:

The view of the Matterhorn from the apartment and balcony was incredible!

Cons:

Everything was perfect except the sofa bed in the living room. The sofa bed legs were bent/broken and when we informed the staff they simply tried to bend it the other way. Even after that, every time we sat on it, the legs would bend further. For the next two days, we slept in a bit of fear of the bed breaking. Recommend to replace or properly repair this sofa bed.

2026-08-25 • via Nuitee
K
Katie • couple • us
9
2026-08-24 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-08-24 • via Nuitee
F
Fino • solo_traveller • pt
8
Pros:

Nada

Cons:

O pequeno-almoço foi horrível. Sinceramente, nem se pode chamar pequeno-almoço. Não havia sequer uma faca para cortar o pão, que foi servido sem manteiga, queijo ou qualquer outro acompanhamento. A única coisa disponível era café. Uma oferta muito fraca e completamente abaixo das expectativas.

2026-08-23 • via Nuitee