Ceylonz Suites KLCC Rooftop Infinity Pool KL Tower View

Hotels
8 (2177 reviews)
3 Persiaran Raja Chulan Ceylonz Suites KLCC , Kuala Lumpur , my

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Good amenities
Cons:
Cleanliness issues
Noise from neighbors
Breakfast quality

Categories

Cleanliness
7
Multiple reviews noted issues with room cleaning and absence of routine housekeeping.
Service
8.5
General sentiment suggests attentive and friendly staff.
Location
9
Repeated mentions of great central location with easy access to attractions.
Room Quality
8
Spacious rooms with lovely views, minor issues such as noise from neighbors.
Amenities
8
Pool and rooftop amenities well-received, but some complained about overcrowding.
Value for Money
8
Generally considered good value for price, despite some negatives.
Food and Beverage
7.5
Breakfast quality perceived as lacking; further improvements needed.
Overall Experience
8
Overall positive but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:09

Property Description

Rooftop Pool with City Views
Enjoy stunning city views while taking a relaxing dip in our rooftop pool overlooking Kuala Lumpur.

Fully Equipped Units with Modern Amenities
Experience a comfortable stay in our units featuring a satellite flat-screen TV, a kitchen, and a private bathroom with premium amenities.

Family-Friendly Restaurant with Italian Cuisine
Indulge in delicious Italian cuisine and cocktails at our family-friendly restaurant for a memorable dining experience.

Book now and experience luxury living at Ceylonz KLCC by Gsuites.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

Location

Guest Reviews

8
Based on 2177 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
F
Fabian Mario • solo_traveller • es
6
Más o menos
Pros:

la piscina está bastante bien y la ubicación es a mitad de todo lo más interesante

Cons:

No es un hotel,es una especie de residencia, El primer día no nos funciono el aire, luego saltaron los plomos y estuvimos toda la noche sin luz, tienes que chatear con alguien para que lo solucione cuando pueda ya que el personal no puede hacer nada. El baño no tiene mampara, o sea que te duchas y se moja todo. No lo veo más conveniente que para un par de noches. Es práctico y no lujoso cómo se promociona.

2026-06-02 • via Nuitee
K
KHETIR • solo_traveller • fr
9
Pros:

La réactivité et l’emplacement

Cons:

Le bruit incessant

2026-06-02 • via Nuitee
G
Gizem • couple • nl
1
Slecht
Pros:

De locatie was goed

Cons:

Enorm grote kakkerlakken. Dunne muren, je hoort alles van de buren. Het hotel en de kamers stinken. Geen schone kamers. Geen warm water uit de douche. Vieze toilet. Personeel was niet vriendelijk

2026-06-01 • via Nuitee
L
Luce • solo_traveller • fr
9
2026-05-27 • via Nuitee
T
TUAN NOOR HAZARIANI • solo_traveller • my
9
Pros:

Strategic location and nice staff..

2026-05-20 • via Nuitee
S
Siti • solo_traveller • nz
1
Poor service
Cons:

The staff service

My itinerary from expedia said breakfast was included, but as soon as I paid the receptionist, they said that it wasn't and I couldn't take my money back. Regarding this issue, we tried to contact the manager, and we couldn't reach them. Bare in mind this isn't a hotel. it's a fenchise company.

2026-05-17 • via Nuitee
T
Takeru • solo_traveller • jp
1
2026-05-12 • via Nuitee
H
Hamim • solo_traveller • bd
9
Pros:

The view was amazing and spotless. It was neat and clean.

2026-05-08 • via Nuitee
R
Ray • solo_traveller • au
5
Disappointing
Pros:

I was on the 32nd floor and the view was very pleasant

Cons:

When I first entered the room, the a/c wasn't working. Ater a while, the heat became unbearable. I made a complaint and had to leave the room while they repaired the a/c. The temperature outside was a lot cooler than the room. Due to the repairs, I was greatly inconvenienced. Then the wifi wasn't working. Again, I made a complaint and it took3 days before they fixed the [problem. On my 2nd day there, I told the reception that i would like to make a complaint to the manager. They said I can't contact contact the manager.. I have to leave my room number and the manager will then contact me. The call NEVER came

2026-05-05 • via Nuitee
H
Hardik • solo_traveller • in
10
2026-05-05 • via Nuitee
M
Manon • solo_traveller • fr
6
2026-05-03 • via Nuitee
A
Alfoussenie • couple • fr
5
2026-05-02 • via Nuitee
L
Leilanie • solo_traveller • vn
9
2026-05-01 • via Nuitee
I
Islam • solo_traveller • bd
5
Pros:

View

Cons:

Bad smell from the room.

2026-04-30 • via Nuitee
H
Hanaa • family_with_children • gb
7
Once we moved into the new room it was much better and the hotel was nice
Pros:

Management were available throughout

Cons:

I had paid extra money for breakfast included however when we arrived the receptionist told us the cafe is closed and breakfast is unavailable. I was not happy because they failed to inform me about this. Otherwise I would have rebooked a different hotel. I got told I will get a refund, however nearly 4 weeks later I am still waiting for this. When I entered the room it smelt so bad of a gutter smell and there were fruit flies and mosquitoes in the room. I physically could not stay any longer in the room. I contacted management, who then moved us into a different room. This second room still had that gutter smell. The cleaner put something in the bathroom drain which masked the smell however I still was not happy. Management did move us into a better room the next morning. But all of this wasted a lot of unnecessary time which you don’t want when you are on holiday. The new room was really good and I can’t fault it. 4 weeks later I am still waiting for my deposit back too which isn’t very good.

2026-04-29 • via Nuitee
J
Joselyn • extended_group • cr
8
Pros:

Excellent view from the pool and room.
Great location

Cons:

The room wasn't cleaned during our stay.
The towels weren't changed during our stay.
The bath soap only lasted two days, and when we reported this to reception, they didn't respond.
wifi, only in the room

2026-04-28 • via Nuitee
R
Rozmetov • couple • vn
4
2026-04-25 • via Nuitee
A
Aleksandr • couple • ru
10
Pros:

Очень крутое место! Шикарное расположение: в минутах 15 находятся Башни Петронас, торговый центр TRX, в 10 минутах крутое инста-место, где напиток подаёт рука монстра, в 7 минутах улица, где расположено много шикарных баров и многое другое. Ещё из проживания хотел выделить отличный вид из окна номера и потрясающий небесный бассейн на 37 этаже! Персонал вежливый и оперативно решает любой вопрос. Однозначно рекомендую для проживания! 😉👍

2026-04-23 • via Nuitee
W
Wafae • extended_group • fr
8
Pros:

Cet hôtel est un incontournable de Kuala tant par sa position géographique que par les prestations de services qu’il propose ! La vue du rooftop et des chambres est juste ouf !

Cons:

Par contre , certains des réceptionnistes manquent de professionnalismes à l égard des clients ! Certains comportements frôlaient la nonchalance ! C est vraiment dommageable car le reste était impeccable !

2026-04-23 • via Nuitee
B
bahaa Eddin • solo_traveller • au
10
Pros:

Everything was clean, the bed, the sheets , the floor, no dust around...etc , good view from the room window to 118 tower and my bank building

Location is amazing, walking distance to many places to explore during the day, and bars and music during the night.

Cons:

Everything was as expected, I suprised the roof top bar was closed, under reno,

The cooking equipment was not much, but in kl who needs to cook with all the yummy food places around.

2026-04-21 • via Nuitee