KAHATSA' boutique hotel

Hotels
8.6 (188 reviews)
Av. Coba mz59 lt2 , Tulum , mx

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Spacious rooms
Cons:
Limited breakfast variety
Cleanliness concerns

Categories

Cleanliness
7.79
Concerns about mold smell and towels in bad condition.
Service
9.26
Staff were consistently described as friendly and helpful.
Location
9.3
Well-located near tours and restaurants, walking distance to the center.
Room Quality
8.25
Rooms were spacious but some noted issues with natural light.
Amenities
8.78
Pool area praised, but the breakfast variety was limited.
Value for Money
8.74
Good services for the price, though some facilities like breakfast could improve.
Food and Beverage
7.79
Breakfast options were repetitive and could use more variety.
Overall Experience
8.86
Overall a comfortable and enjoyable stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:02

Property Description

Luxurious Accommodations
Experience comfort and style at KAHATSA' boutique hotel in Tulum. Each air-conditioned room is elegantly furnished with a desk, flat-screen TV, and a private bathroom. Relax in the cozy ambiance with quality bed linen and towels provided.

Relaxing Outdoor Amenities
Unwind by the inviting outdoor swimming pool or soak up the sun on the terrace. Enjoy the serene atmosphere and take a refreshing dip after a day of exploring Tulum's attractions.

Convenient Location
Perfectly situated near Tulum's key landmarks, KAHATSA' boutique hotel offers easy access to Tulum Bus station, Tulum Ruins, and Parque Nacional Tulum. Explore the beauty of Sian Ka´an Biosphere Reserve and Xel Ha, just a short drive away. Book your stay now for a memorable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 188 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
B
BENEDICTE • extended_group • fr
10
Merveilleux
Pros:

L accueil
La chambre confortable et propre

2026-05-30 • via Nuitee
C
Camilla • couple • it
9
Graat stay
Pros:

Great style, great pool area, delicious breakfast, large rooms, free public parking spots outside (no need for private parking, very safe area)

Cons:

The area is not central nor very served for going out without a car. However, it is very close to downtown by car. The structure is a bit humid.

2026-05-26 • via Nuitee
E
Elke • couple • de
9
Gutes, sauberes Hotel
Pros:

Schön eingerichtet, sehr sauber, super bequeme Betten. Der Pool auf dem Dach war toll!

Cons:

Das Frühstück bestand aus einem kleinem Rührei und etwas Toast mit Marmelade ,hätte mehr sein können.
Die zahlreichen Lampen konnten nicht einzelnd betrieben werden..

2026-05-26 • via Nuitee
M
Marzia • couple • it
9
Camera pulita e atmosfera rilassante
Pros:

Personale gentile e disponibile, camera pulita e spaziosa. Alcune cose che ho letto nelle recensioni sono vere, ma non compromettono per nulla l’esperienza nella struttura, esempio: è vero che ci sono i sassi nei corridoi e che si devono trasportare le valigie di peso, ma si tratta proprio di pochissimi metri; é vero che si sente un pó di odore di umido, ma è dovuto alla vegetazione del giardino (tra l’altro molto bello) e non alla scarsa pulizia della struttura. Oltretutto nella stanza c’è un diffusore di profumo perció non si sente nulla.
Altra cosa molto positiva é la piccola piscina all’ultimo piano, che ho trovato sempre vuota tutte le volte che sono salita

Cons:

Unica pecca: la colazione era buona ma non c’erano opzioni per fare una colazione dolce, solo la frutta.

2026-05-26 • via Nuitee
E
Erick Andres • solo_traveller • mx
9
Pros:

Buenas instalaciones, limpio, habitaciones amplias y comodas

Cons:

No tiene estacionamiento

2026-05-25 • via Nuitee
J
Juan • solo_traveller • ec
10
Pros:

La amabilidad de todos.

2026-05-18 • via Nuitee
S
Sergio • solo_traveller • ar
8
Pros:

El ambiente del hotel, muy lindo

Cons:

Podrían poner una heladera

2026-04-13 • via Nuitee
H
Hossein • solo_traveller • nl
9
Pros:

Perfecte Locatie
Grote kamer

Cons:

Beperkte ontbijt

2026-04-10 • via Nuitee
A
Agueda • couple • es
9
2026-04-10 • via Nuitee
S
Sulema • couple • es
9
Pros:

La amabilidad y buena vibra del personal del hotel nos encantó.

2026-04-08 • via Nuitee
K
Kelsi • family_with_children • ca
8
Pros:

We enjoyed the staff, the pool area, the breakfast, and the big grocery store across the street. Overall a cute, clean, good value, small hotel.

Cons:

No mini fridge in the room, no coffee in the room.

2026-04-01 • via Nuitee
E
ellen • couple • be
7
2026-03-29 • via Nuitee
L
Leo Holtan • couple • no
9
2026-03-29 • via Nuitee
J
Janne • couple • de
10
Pros:

Sehr freundliches personal

2026-03-28 • via Nuitee
N
Nora Birkelund • couple • no
10
A soothing experience
Pros:

Gorgeous hotel and super friendly staff! Santos was always greeting us at breakfast and ensuring we had a good time. There is always soothing music and oil diffusers going, which instantly calms you. Love it!!

2026-03-21 • via Nuitee
J
Julie • couple • fr
8
Pros:

Nous avons apprécié la proximité immédiate avec les ruines de tulum.

Cons:

Il n'y a pas de fenêtre dans les chambres, c'est assez embêtant pour la luminosité.
C'est un joli hôtel très discret en plein milieu de la ville, (peut même être compliqué à trouver), il se trouve face à un grand centre commercial, la piscine au dernier étage donne une vue directement sur ce parking.

2026-03-20 • via Nuitee
S
Stephen • couple • gb
8
Pros:

Ambience and size of room.

Cons:

Gravel pathways to the rooms, making them difficult for luggage.

The fact our room had all lights on or no lights. Bedside light was connected to main lights.

2026-03-20 • via Nuitee
L
Luciana Belen • couple • ar
9
Calidez, cercanía y buena atención
Pros:

La ubicación, cerca de todos los puntos de interés, y la atención del personal

Cons:

La poca iluminación natural de la habitación y las almohadas

2026-03-19 • via Nuitee
A
Alex • couple • nl
10
Uitstekende kamer, fijn dakzwembad, vlakbij centrum, rustig en 200 meter van Chedrauii supermarkt.
Pros:

Mooie grote kamer, rustig en toch vlakbij het centrum.
Uitstekend ontbijt en mooi dak zwembad met uitzicht op een zeer grote supermarkt( Chedrauii)

Cons:

Ingang is op -1 verdieping, even zoeken wanneer je voor het hotel staat.

2026-03-15 • via Nuitee
R
Robert • couple • fr
9
Bon rapport qualité prix pour un hôtel très confortable
Pros:

Très bien situé à Tulum centre. Hôtel très confortable , belles chambres , piscine sur le toit.
Personnel sympathique.

Cons:

Rien

2026-03-07 • via Nuitee