Candeo Hotels Ueno Park

Hotels
•
Candeo Hotels
7.7 (2091 reviews)
Taito-ku Negishi 1-2-13 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Cons:
Small rooms
Noise issues

Categories

Cleanliness
7.28
Mixed reviews; some mentions of cleanliness were positive, but outdated facilities raised concerns.
Service
7.75
Generally positive with some mentions of staff being helpful, but noted instances of lack of knowledge.
Location
8.79
Consistently praised for its proximity to the train station and convenience.
Room Quality
6.74
Room sizes were frequently described as small; some negative aspects regarding noise.
Amenities
7.27
Amenities were satisfactory, but some guests felt more could be provided.
Value for Money
7.73
Good value for the price, especially considering location.
Food and Beverage
8.28
Positive feedback on breakfast, though not universally provided.
Overall Experience
7.75
Generally favorable experiences, though some specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:40

Property Description

Convenient Location near Ueno Park

Relaxing Amenities
Enjoy a massage service and free internet during your stay. Rooms come with essential amenities like a flat-screen TV, desk, and free WiFi.

Delicious Breakfast Options
Start your day with a buffet breakfast featuring Japanese cuisine at the 2nd-floor breakfast area.

Ready to experience comfort and convenience at Candeo Hotels Ueno Park? Book now for an unforgettable stay near Ueno Park and explore nearby attractions hassle-free.

Important information:

Please note that extra charges are applied to children sleeping in an existing bed who require breakfast.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

Location

Guest Reviews

7.7
Based on 2091 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.75
T
Teeradech • extended_group • th
9
Pros:

ชอบทำเล

2026-06-13 • via Nuitee
Y
YUKI • couple • jp
10
睡眠の質が良かったので、疲れた身体が回復した
Pros:

スタッフの方がとても親切でした
バスソルトのサービスが嬉しかった
静かに夜を過ごせたので、ぐっすり眠れました

Cons:

施設周辺の環境が女性1人では、出歩きにくい印象でした。

2026-06-13 • via Nuitee
A
atsunori • solo_traveller • jp
9
Pros:

朝食がおいしかった。
特にひつまぶしが良かった。
スタッフの対応もテキパキして好感が持てた。

Cons:

エレベーターが２つしかないので、少し待たされた。

2026-06-11 • via Nuitee
K
KUO FENG • couple • tw
10
Pros:

房間很大.乾淨.櫃檯人員很親切。

Cons:

No

2026-06-09 • via Nuitee
R
Roslyn • solo_traveller • au
7
Pros:

Great location

Cons:

Only 2 washers and dryers for the whole hotel. Dryers did not work very well.

2026-06-08 • via Nuitee
Y
YAMAGATA • extended_group • jp
6
2026-06-07 • via Nuitee
鈺涵 • couple • tw
8
2026-06-01 • via Nuitee
^
^-^ dann ^-^ • solo_traveller • ca
7
Pros:

Staff on site were friendly.
Ability to leave baggage in their lobby after checkout was helpful.

Cons:

Messages sent through the Booking.com did not get answered in a timely manner or sometimes not at all.
The step up to the bathroom was annoying.
Overall space felt very tight in relation to other places stayed.

2026-05-31 • via Nuitee
M
Matthias • solo_traveller • at
7
2026-05-31 • via Nuitee
N
Nancy • solo_traveller • au
8
2026-05-31 • via Nuitee
P
Portia • solo_traveller • jp
10
2026-05-30 • via Nuitee
S
Sami • solo_traveller • fi
7
2026-05-29 • via Nuitee
N
ngamjoyeuse • solo_traveller • th
10
Pros:

Good service , good room and good location.
This area near the restaurant / super market / train station.

For the breakfast is very good and delicious

Cons:

-

2026-05-29 • via Nuitee
Y
yun-chien • solo_traveller • tw
9
Pros:

床舖 枕頭 寢具都好。

2026-05-27 • via Nuitee
M
Maria Maddalena • couple • it
8
Ottimo
Pros:

Posizione perfetta, buoni ristoranti in zona, il parco di Ueno a due passi! Stanza più grande della media di Tokyo, hotel ben organizzato

2026-05-26 • via Nuitee
H
HITOSHI • solo_traveller • jp
8
2026-05-24 • via Nuitee
K
KAZUO • solo_traveller • jp
8
Pros:

フロントが団体客で混んでいましたが、係りの方が寝室へ　スムーズに案内して頂き助かりました。

Cons:

特に有りません。

2026-05-22 • via Nuitee
M
Michael • couple • au
8
Handy to JR train station
Pros:

The buffet breakfast is very good

Cons:

The rooms are small

2026-05-20 • via Nuitee
A
Aomy • extended_group • th
6
Pros:

Good location

Cons:

room too small

2026-05-19 • via Nuitee
P
PEILUN • couple • tw
10
Pros:

位置方便 服務人員態度非常好👍

Cons:

電梯可能會需要等一下🤣

2026-05-19 • via Nuitee