Candeo Hotels Ueno Park

Hotels
•
Candeo Hotels
7.7 (2158 reviews)
Taito-ku Negishi 1-2-13 , Tokyo , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Cons:
Small rooms
Noise issues

Categories

Cleanliness
7.28
Mixed reviews; some mentions of cleanliness were positive, but outdated facilities raised concerns.
Service
7.75
Generally positive with some mentions of staff being helpful, but noted instances of lack of knowledge.
Location
8.79
Consistently praised for its proximity to the train station and convenience.
Room Quality
6.74
Room sizes were frequently described as small; some negative aspects regarding noise.
Amenities
7.27
Amenities were satisfactory, but some guests felt more could be provided.
Value for Money
7.73
Good value for the price, especially considering location.
Food and Beverage
8.28
Positive feedback on breakfast, though not universally provided.
Overall Experience
7.75
Generally favorable experiences, though some specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:40

Property Description

Convenient Location near Ueno Park

Relaxing Amenities
Enjoy a massage service and free internet during your stay. Rooms come with essential amenities like a flat-screen TV, desk, and free WiFi.

Delicious Breakfast Options
Start your day with a buffet breakfast featuring Japanese cuisine at the 2nd-floor breakfast area.

Ready to experience comfort and convenience at Candeo Hotels Ueno Park? Book now for an unforgettable stay near Ueno Park and explore nearby attractions hassle-free.

Important information:

Please note that extra charges are applied to children sleeping in an existing bed who require breakfast.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2158 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.75
Y
yukiko • couple • jp
8
2026-09-19 • via Nuitee
A
Arina • couple • lv
7
2026-09-18 • via Nuitee
N
Najmii Hakiim • couple • my
10
Pros:

The staff were super helpful and friendly. Even allowed us to check out and left our items at the lobby while finding luggage to pack!

2026-09-17 • via Nuitee
べりる • solo_traveller • jp
8
クレーム対応は迅速に対応して欲しい
Pros:

駅近で便利だったスタッフの対応も良かった

Cons:

最初に指定された部屋はバスタブのお湯が出ずフロントに対応を求めるも15分放置された催促してやっと対応してもらえた部屋は洗面台の水道野手が悪く最悪

2026-09-17 • via Nuitee
C
Claudio • solo_traveller • it
9
Eccellente
Pros:

Ottima posizione vicino alla stazione Uguisudani della Yamanote Line. Camera spaziosa e comoda con vista sulla Tokyo Skytree. Colazione giapponese ottima e abbondante. Permettono di lasciare bagagli in deposito. Avendo fatto 2 notti e poi fatto un tour nelle Alpi, ho lasciato la mia valigia in deposito per 8 giorni senza alcun supplemento. TOP

Cons:

Nulla

2026-09-17 • via Nuitee
W
Wataru • couple • jp
8
朝食の種類からして二泊迄なら充分快適で満足でした！
Pros:

お掃除が適切で気持ち良かった

Cons:

チェックインの担当が一人でだいぶ待った

2026-09-17 • via Nuitee
E
Elton James • solo_traveller • ph
8
A step up from our last trip Part 2
Pros:

Coming from our last trip, I am beyond happy that this was a complete 180 and we are happy and satisfied with everything. The staff were very nice and very accommodating of our different requests. Perfect location and love the breakfast selection. I also appreciate that the staff helped us with our extended stay, giving us options on what room to book so we didn't need to check out and switch rooms. Looking forward to coming back.

Cons:

My only issue is the laundry area. Wish there was more washers and dryers to accommodate more people at a time.

2026-09-17 • via Nuitee
E
Elton James • solo_traveller • ph
8
A step up from our last stay
Pros:

Coming from our last trip, I am beyond happy that this was a complete 180 and we are happy and satisfied with everything. The staff were very nice and very accommodating of our different requests. Perfect location and love the breakfast selection. I also appreciate that the staff helped us with our extended stay, giving us options on what room to book so we didn't need to check out and switch rooms. Looking forward to coming back.

Cons:

My only issue is the laundry area. Wish there was more washers and dryers to accommodate more people at a time.

2026-09-17 • via Nuitee
E
Euromoon. • couple • ie
8
A good base from which to explore Tokyo.
Pros:

In terms of value for money I would recommend it purely for location and the price of the breakfast. It is a 5 minute walk to the JR rail station and a bit longer to the metro station. If you are travelling from the airport by train, you can get off at Ueno or Tokyo stations and the hotel is only a couple of stops from there. Its a good hotel to use as a base from which to explore Tokyo from for a couple of nights.

Cons:

The lobby can become a bit crowded at busy times when groups are coming and going from the hotel.

2026-09-14 • via Nuitee
K
KuanFeng • couple • tw
9
Pros:

位置佳離車站近，附近餐廳也多

Cons:

燈光些許的暗

2026-09-14 • via Nuitee
B
Barbara • family_with_children • au
10
2026-09-14 • via Nuitee
Y
Yen-Niu • solo_traveller • tw
9
2026-09-13 • via Nuitee
A
AKIKO • family_with_children • jp
8
Pros:

朝食が、充実してました。特に手作り豆腐と焼き立てクロワッサンが美味しかったです。

2026-09-13 • via Nuitee
S
Silke Babet • couple • nl
7
2026-09-12 • via Nuitee
K
Kozue • solo_traveller • jp
8
浅草周辺観光に便利
Pros:

駅から近く宿泊費も安いの中に朝食もついてかいた　種類豊富な美味しい朝食　スタッフも非常に丁寧

Cons:

部屋のコンセントの位置が利用しづらかった。

2026-09-11 • via Nuitee
M
Michiko • couple • jp
7
楽しい上野公園
Pros:

駅、コンビニ、業務スーパーにも比較的近く、利用しやすかった
上野公園へも徒歩で行ける
朝食ビュッフェもおいしかった
建物正面に階段はあるが、奥にエレベーターがあったので、よかった

2026-09-10 • via Nuitee
M
Maxime • couple • fr
10
Pros:

L'emplacement est parfait à côté de la gare avec une ligne qui passe par tout les lieux les plus touristique et surtout le personnel qui est vraiment au petit soin et disponible pour la moindre question ou le moindre besoin !

Cons:

La salle de bain n'est pas vraiment à mon goût

2026-09-10 • via Nuitee
C
CHUAN • solo_traveller • tw
10
Pros:

櫃檯人員服務親切，各項設備可以借用的都說得很清楚

Cons:

好像沒有不喜歡的地方，甚至讓我們提早入住

2026-09-10 • via Nuitee
M
Michiko • couple • jp
7
楽しい上野公園
Pros:

駅、コンビニ、業務スーパーに比較的近く、利用しやすかった
上野公園へも徒歩で行ける
建物正面に階段があるが、奥に行くとエレベーターがあったので、よかった
朝食ビュッフェもおいしかった
チェックイン前の荷物預かりもしてくれたので、便利だった

2026-09-10 • via Nuitee
M
Marc • couple • nl
8
Prettige plek die ik kan aanraden.
Pros:

Locatie dicht bij OV.

Cons:

Alles in orde

2026-09-09 • via Nuitee