Swiss Hotel Krummen Eich Pratteln Free Parking

There was no staff to help. Traveled to this hotel 2 separate times only to get stranded because I had no front desk staff they are likely staying at a different location plus their check in hours listed online are incorrect.

window of the bathroom didn't close. Cold comes in the bathroom.
only one spoon, one fork and one knife.
king side bed but the duvet was for a single person.
no answer on the phone prior to arrival. I requested the Basel Card prior to my arrival, 24 hours before. and no response. I had to pay for public transport to get to the hotel, while I requested the Base Card prior to arrival as it covers the commute. very bad service.

Niets

Manque de propreté, literies tâchées, trous dans les murs de salle de bain, capote et clopes dans les tables de chevet, linges de douches tâchées, pas de ventilation à la salle de bain donc mobilier gondolé, moisissure, plusieurs clopes dans le lavabo, emballage de capote et restes de produits utilisés dans le boîtier salle de bain... on aurait dit que les anciens occupants venaient de partir et que rien n a été changé. Extérieur complètement à l abandon ..

Der Lärm

Alles. Das ist nen Stundenhotel mit Puff. Alles ranzig und dreckig. Überall Flecken und Haare von Fremden im Zimmer. Einfach nur Eckelhaft und abgefuckt. Sogar der Bettbezug hatte Löscher, der einzige Schrank war am auseinander fallen und noch voll mit mit alten Handtüchern und Klamotten. Kaltes Wasser zum duschen und waschen. Auch draussen alles versift und widerlich.
Für uns ganz klar NIE WIEDER!!!!

This is not a hotel – it’s a disgrace!

I booked this accommodation for a colleague through Booking.com, and the moment he arrived, it was clear that nothing matched the photos or description.

The bedding was full of holes, filthy, and completely wrinkled, like it hadn’t been washed in weeks.

The room and hallways were damaged, dirty, and poorly maintained – absolutely unhygienic.

The surroundings were unsafe, with suspicious individuals and apparent drug users loitering around the property.

There was NO reception desk – only a phone number provided, which no one answered, no matter how many times you call.

My colleague was forced to leave immediately and book another hotel, as it was impossible to stay in such horrific conditions.

This place is a total scam and a shameful stain on Booking.com’s reputation. Not only should it not have 3 stars, but it should be shut down until it meets even basic health and safety standards.

If you value your money, your time, and your personal safety – STAY FAR AWAY from this property.

It needs a lot of work to reach the standard a guest would expect!

-Prostitution and women doing sex webcams in all the rooms around me ( left, right and above me) . They were all over the hotel, shouting in Portuguese.
- Noise all night long, I couldn’t sleep ( women and male customers going in and out of room all night long, women shouting and making sexual noises, music and message notification all night) >> a nightmare
-Rooms are not isolated at all in terms of sound
- I had to change hotel last minute because I couldn’t stay in such a place
-The owners did nothing to refund me and said it’s not their responsibility, zero kind words or any gesture to apologize for my bad experience