Ruby Marie Hotel Vienna by IHG

Hotels
8.5 (8482 reviews)
Kaiserstrasse 2 4 , Vienna , at

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Modern facilities
Cons:
Cleanliness issues
High breakfast prices
Room noise

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleaning and dirtiness in the rooms.
Service
9.11
Highlighted as exceptionally friendly, with positive remarks about staff service.
Location
9.15
Many comments praised the central location, close to transport and attractions.
Room Quality
8.1
Rooms described as modern and spacious, but some notes on hard beds.
Amenities
8.63
Basic amenities noted, but some complaints about the lack of a mini-fridge.
Value for Money
8.09
Generally a good price, but some reviews suggest breakfast was too expensive.
Food and Beverage
8.64
Breakfast received positive comments; however, pricing noted as a concern.
Overall Experience
8.61
Overall positive reviews with a few noted deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:56

Property Description

Rooftop Bar with Stunning Views
Experience the vibrant city of Vienna from the rooftop terrace bar of Ruby Marie Hotel. Enjoy free WiFi and a 24/7 bar reception, making it the perfect spot to unwind after a day of exploring.

Designer Furniture and Music Vibes
Immerse yourself in the unique ambiance created by hand-picked designer and vintage furniture. Take advantage of the free guitar rental and curated online playlist, adding a musical touch to your stay.

Modern Comforts and Convenient Amenities
Relax in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, Marshall sound system, and luxurious rain shower. Indulge in a restful sleep on the plush spring mattresses provided. Vending machines for snacks and drinks are also conveniently located on every floor.

Book your stay at Ruby Marie Hotel Vienna for a memorable and comfortable experience in the heart of the city.

Important information:

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Please also note that the rooms do not provide twin beds, but only double beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 8482 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
C
Christian • solo_traveller • ch
9
Super Lage, angenehme Ausstattung, sehr freundliches zuvorkommendes Personal, schöne Terasse
Pros:

Lage, Ausstattung, freundliches Personal

Cons:

-

2026-06-20 • via Nuitee
W
Weik • couple • at
10
2026-06-20 • via Nuitee
Y
YuXin • couple • cn
8
2026-06-20 • via Nuitee
L
Lubomir • couple • sk
7
Pros:

Location, room eqipement (bed, bathroom), everything clean, early check-in

Cons:

Quite strange feeling at the entrance - a bit dark space, halls, reception 5.floor; roof teracce - average, self-check - annoying long process, if you want it this way would be good in advance, value for the money :(

2026-06-20 • via Nuitee
J
Jacintha • couple • nl
8
Mooie hotel behulpzaam personeel
Pros:

De ligging

2026-06-20 • via Nuitee
S
Sandeep Balaji • extended_group • in
9
Excellant stay. Super friendly staff and extremely centrally
Pros:

Pretty awesome. My second time staying at this property. Great facilities, comfy rooms and polite staff. And it helps that it's very close to public transport and shopping areas. Close your eyes and book this property!

Cons:

Nothing much

2026-06-20 • via Nuitee
A
Anita • solo_traveller • gb
8
2026-06-19 • via Nuitee
H
Hans • couple • at
8
Alles bestens
Pros:

Alles bestens die Lage und das Frühstück

2026-06-19 • via Nuitee
R
Rainer • solo_traveller • at
7
2026-06-18 • via Nuitee
A
Annette • family_with_children • de
8
Es war schön.
Pros:

Das Frühstücksbuffet war toll, auch die Dachterrasse war sehr schön.

Cons:

Die Zimmer waren sehr klein, der Blick auf den Innenhof nicht so toll. Durch das reflektierende Alu war es im Zimmer sehr warm.
Das Personal war leider sehr unaufmerksam und man musste sich seine Getränke meist selbst holen.

2026-06-18 • via Nuitee
S
Sabine • extended_group • de
10
Preisleistung, Lage super. Besonders die Aufmerksamkeit und Freundlichkeit des Personals waren super
Pros:

Lage super,
Zimmer gut ,
Fruehstueck top

Cons:

Duschen ohne den angrenzenden kleinen Bereich -Waschbecken, - nicht unter Wasser zu setzen war eine Herausforderung, stylish , aber weniger praktikabel

2026-06-17 • via Nuitee
B
Bryan • couple • us
10
Would stay here again!
Pros:

Friendly and helpful staff. 30 minutes walking distance to the main sites. Close to train, shops and restaurants. The staff was acomodating with our luggage. Breakfast is great! Great barista coffee. I would stay here again.

Cons:

Rooms are a little small and shower design is poor.

2026-06-17 • via Nuitee
E
Elaine • solo_traveller • ie
1
Horrible
Cons:

I would not recommend as there were ants all over my room it was discussing

2026-06-17 • via Nuitee
C
Christine • couple • de
9
Für mich ein absoluter Treffer 😉
Pros:

Das Hotel liegt sehr zentral, zwei U-Bahn-Stationen fußläufig in drei Minuten zu erreichen. Es ist sehr individuell geschmackvoll gestaltet und hat eine tolle Dachterrasse. Wir hatten ein Zimmer zum Innenhof und konnten mit geöffnetem Fenster schlafen, es war total ruhig. Das Frühstück hob sich von vielen Hotels ab, es fehlte an nichts, auch Vegetarier und Veganer kommen auf ihre Kosten. Es wurde ständig geschaut ob etwas fehlt und nachgefüllt.
Das Personal war immer aufmerksam, freundlich und hilfsbereit. Wenn ich nochmal nach Wien komme, dann auf jeden Fall wieder in dieses Hotel 😀

Cons:

Es fällt mir nichts ein!

2026-06-16 • via Nuitee
C
Chathuranga • solo_traveller • de
8
Pros:

It is good.

Cons:

The parking cost me 45 euros for the overnight stay. And nobody was there at the reception when I was checking out, so Regarding the parking it is very unfair.

2026-06-16 • via Nuitee
A
Alexander • solo_traveller • at
10
2026-06-16 • via Nuitee
H
Hans-Jürgen • solo_traveller • at
8
2026-06-15 • via Nuitee
K
Katrin • couple • at
9
Empfehlung für einen Aufenthalt in Wien! Tolle Lage und ein wunderbares Hotel!
Pros:

Wir hatten einen tollen Aufenthalt und konnten unser Zimmer früher beziehen! Die Mitarbeitenden waren sehr freundlich und wir kommen gerne wieder!

2026-06-15 • via Nuitee
F
Ferdi • couple • at
4
2026-06-15 • via Nuitee
W
Wolfgang • solo_traveller • it
10
2026-06-15 • via Nuitee