Ruby Marie Hotel Vienna by IHG

Hotels
8.5 (8663 reviews)
Kaiserstrasse 2 4 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Modern facilities
Cons:
Cleanliness issues
High breakfast prices
Room noise

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleaning and dirtiness in the rooms.
Service
9.11
Highlighted as exceptionally friendly, with positive remarks about staff service.
Location
9.15
Many comments praised the central location, close to transport and attractions.
Room Quality
8.1
Rooms described as modern and spacious, but some notes on hard beds.
Amenities
8.63
Basic amenities noted, but some complaints about the lack of a mini-fridge.
Value for Money
8.09
Generally a good price, but some reviews suggest breakfast was too expensive.
Food and Beverage
8.64
Breakfast received positive comments; however, pricing noted as a concern.
Overall Experience
8.61
Overall positive reviews with a few noted deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:56

Property Description

Rooftop Bar with Stunning Views
Experience the vibrant city of Vienna from the rooftop terrace bar of Ruby Marie Hotel. Enjoy free WiFi and a 24/7 bar reception, making it the perfect spot to unwind after a day of exploring.

Designer Furniture and Music Vibes
Immerse yourself in the unique ambiance created by hand-picked designer and vintage furniture. Take advantage of the free guitar rental and curated online playlist, adding a musical touch to your stay.

Modern Comforts and Convenient Amenities
Relax in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, Marshall sound system, and luxurious rain shower. Indulge in a restful sleep on the plush spring mattresses provided. Vending machines for snacks and drinks are also conveniently located on every floor.

Book your stay at Ruby Marie Hotel Vienna for a memorable and comfortable experience in the heart of the city.

Important information:

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Please also note that the rooms do not provide twin beds, but only double beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 8663 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
L
Louisa • solo_traveller • de
8
2026-07-25 • via Nuitee
A
Andrea • solo_traveller • at
8
2026-07-25 • via Nuitee
K
Kurt • solo_traveller • at
9
2026-07-25 • via Nuitee
R
Roger • couple • no
6
Sentralt, helt ok soveplass
Pros:

Sentralt, god frokost.

Cons:

Litt lite kundevennlig personal. Fikk valget mellom rengjøring av rom eller 2 gratis drinker pr dag.Valgte rengjøring, rengjøringen var ikke bra.

2026-07-25 • via Nuitee
M
Muhammed • couple • at
8
2026-07-25 • via Nuitee
R
Raphael • couple • at
10
2026-07-24 • via Nuitee
J
Julia • couple • de
9
Sehr angenehmer und komfortabler Aufenthalt in bester Lage.
Pros:

Großes, helles, modernes, ruhiges Zimmer. Klimaanlage hat super funktioniert. Super Lage. Geschäfte, Lokale, diverse ÖPNV- Haltestellen in unmittelbarer Nähe. Das Bett war riesig, superbequem und es gab 2 große Bettdecken.

Cons:

Ein Kühlschrank im Zimmer hätte den Komfort perfekt gemacht. Obwohl es ausreichend Platz gab, fehlte eine gute Kofferablage.

2026-07-24 • via Nuitee
J
Johannes • couple • no
10
2026-07-23 • via Nuitee
P
Predrag • couple • rs
9
Pros:

The room is nice and cozy, breakfast is fine, but it's overpriced

Cons:

Location, room, and stuff were very nice

2026-07-23 • via Nuitee
S
Silvia • couple • es
9
Perfecta ubicación para visitar Viena
Pros:

La ubicación es perfecta para moverte por la ciudad usando transporte público. Zona tranquila pero con vida. La habitación es amplia y la cama cómoda.

Cons:

El auto checking fue un poco farragoso porque no encontraba nuestra reserva y al final tuvo que intervenir personal. La terraza cierra muy pronto por la noche, por lo que no se puede disfrutar de un ratito alli tranquilo tomando algo, después de cenar.

2026-07-23 • via Nuitee
L
Lindorfer • extended_group • at
10
Pros:

Absolut tolle Lage, sehr freundliches Personal und tolles Frühstück! Wir haben unseren Aufenthalt sehr genossen.

2026-07-23 • via Nuitee
A
Allegra • couple • ch
7
Pros:

Lage super, Musikboxen im Zimmer toll, Personal freundlich

Cons:

Wir hätten gerne zwei Mülleimer, sowie einen Kühlschrank gehabt:).
Zudem war die Küche (die direkt neben unserem Zimmer lag) sehr laut und man hörte auch bis spät in die Nacht wie sich Leute stritten.

2026-07-23 • via Nuitee
F
floriane • family_with_children • fr
7
Bon séjour mais sans plus
Pros:

La chambre top

Cons:

Le service trop minimal - on fait tout , les serveurs sont pas aidants

2026-07-21 • via Nuitee
V
Vincent • solo_traveller • ie
9
2026-07-21 • via Nuitee
S
Sandra • couple • de
9
Toller Aufenthalt
Pros:

Sehr gute Lage, bequemes Bett

Cons:

Es war alles sehr gut.

2026-07-20 • via Nuitee
N
Nadine • solo_traveller • de
9
Pros:

Die Zimmer sind sehr schön. Im 8. Stock mit Balkon hat man eine wundervolle Aussicht.
Der Kaffee in der Bar und das Frühstück sind lecker
Es ist immer prompt einer von den Angestellten zur Stelle und hilft umgehend.

Cons:

Wir hatten uns für einen Voucher-Gutschein und damit auch den Verzicht auf 3 Tage aussetztnden Roomservice geeignet. Am 4. Tag kamen zwar neue Handtücher, aber der (einzige) Mülleimer im Bad quoll über, Bad nicht gereinigt und den Boden nicht gesaugt.

Und es gibt keinen Kühlschrank im Zimmer.

2026-07-20 • via Nuitee
M
MartinaHoffmann • solo_traveller • ch
8
2026-07-20 • via Nuitee
M
Monika • couple • de
8
2026-07-20 • via Nuitee
W
Wenche • couple • no
9
2026-07-20 • via Nuitee
F
Florian • couple • de
9
2026-07-20 • via Nuitee