Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Room service
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Outdated amenities
Inconsistent cleanliness

Categories

Cleanliness
7.61
There's mention of dirty conditions in some reviews, suggesting a need for improvement.
Service
9.08
Excellent service mentioned multiple times by guests, with staff being described as very friendly.
Location
9.12
Consistently praised for its great views and convenient location near the lake.
Room Quality
7.57
Mixed reviews on room quality; some guests complained about noise and lack of amenities.
Amenities
7.1
Some amenities are old or lacking, such as outdated furniture and insufficient toiletries.
Value for Money
8.06
General sentiment of good value based on location and service, but some improvements needed.
Food and Beverage
8.11
Breakfast received positive feedback, though some improvements noted in variety.
Overall Experience
8.18
Overall positive experiences noted, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:38

Property Description

Lakefront Location: Experience the beauty of Llanquihue lakeshore from Hotel Terrazas del Lago, just 20 meters away. Enjoy stunning views from your room's private balcony.

Family-Friendly Amenities: With a playground, mini Zoo, and garden, there's something for everyone. Let the kids have fun while you relax or play tennis on our court.

Convenient Services: Start your day with a delicious buffet breakfast and stay connected with free Wi-Fi. Need a ride? We can arrange airport shuttles for you. Book now for a memorable stay at Hotel Terrazas del Lago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 513 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.18
G
germain • family_with_children • cl
8
2026-10-23 • via Nuitee
W
Wilfredo • couple • pe
9
Una linda vista al lago Llanquihue
Pros:

La comodidad de la suite. La vista al lago

Cons:

Nada

2026-10-22 • via Nuitee
A
Alfredo • solo_traveller • cl
9
Muy buena estadia.
Pros:

Ubicación limpieza y entorno.

2026-10-16 • via Nuitee
A
Alejandra • couple • cl
9
2026-10-15 • via Nuitee
J
Jacqueline • family_with_children • cl
10
Buena alternativa
Pros:

Espaciosa habitación, rico desayuno y bellos jardines

Cons:

Nada

2026-10-13 • via Nuitee
C
Colomba • couple • cl
4
Pros:

El desayuno

Cons:

Estaba lejos del centro, al frente hay construcciones por lo que no se puede caminar por la costanera, el edificio es muy antiguo, la ducha se rebalsa, era muy cara la noche para lo que es

2026-10-12 • via Nuitee
C
CARLA • family_with_children • cl
10
2026-10-07 • via Nuitee
P
Patricio • family_with_children • cl
3
No volveria
Pros:

Ubicacion

Cons:

Cabaña sucia el primer dia. Nos dejaron leña humeda, pasamos una noche horrible por el frio. El segundo dia se preocuparon mas, pero no dejan fosoforos o similar para encender el fuego en la mañana.

2026-09-14 • via Nuitee
N
NANCY DEL CARMEN • couple • cl
9
Me encanta el hotel y la vista
Pros:

Atencion personal, instalaciones y desayuno

Cons:

Falta restaurante

2026-08-21 • via Nuitee
P
Pablo • solo_traveller • cl
9
Buena estadía
Pros:

La habitación y la señora del desayuno, los animales.

Cons:

Estacionamiento y calefaccion

2026-07-19 • via Nuitee
C
Carolina • solo_traveller • cl
10
Pros:

Me gustó la comodidad de sus instalaciones y la buena atención de su personal

Cons:

Poca variedad en el bufet del desayuno

2026-07-05 • via Nuitee
B
Bebi.c • solo_traveller • cl
10
2026-07-04 • via Nuitee
H
Hernan • couple • cl
5
La ubicación del hotel excelente, personal que nos recibió excelente, pero las habitaciones un basicas, las camas que no
Pros:

La ubicación, y el desayuno

Cons:

Los cuartos, las camas, sonaban mucho, la TV básica, poca calefacción

2026-07-03 • via Nuitee
J
Jaime • family_with_children • cl
10
Muy bonito el lugar, buena ubicación, excelente atención, las señoras de la cocina son las mejores, muy amables y atenta
Pros:

Excelente ubicación, habitación muy cómoda

2026-06-24 • via Nuitee
K
Karina • solo_traveller • cl
10
Pros:

Muy lindo el hotel, muy buena la atención. Es maravilloso despertar frente al lago.

2026-06-16 • via Nuitee
L
lorena • extended_group • cl
10
Lindo hotel
Pros:

Muy atento el perdonal

Cons:

Todo me gustó

2026-06-13 • via Nuitee
H
Hertie • solo_traveller • cl
6
2026-06-02 • via Nuitee
M
Marcela • extended_group • cl
10
2026-05-30 • via Nuitee
M
Marcelina Beatriz • couple • cl
10
2026-05-28 • via Nuitee
N
NANCY DEL CARMEN • couple • cl
9
Excelente experiencia. Volveria a este hotel
Pros:

Comodida y vista panoramica. Ambientación e instalaciones

Cons:

No poder acceder a la terraza

2026-05-27 • via Nuitee