Queens Casino and Hotel

Hotels
8.6 (464 reviews)
63 Eben Street Queenstown , Queenstown , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent food quality
Cons:
Maintenance issues in bathrooms
Location convenience concerns

Categories

Cleanliness
8.29
Multiple mentions of cleanliness, but some issues with the bathroom and linens.
Service
9.06
Overall positive feedback about staff friendliness and service.
Location
8.6
Generally good location but some mentions of being away from attractions.
Room Quality
8.05
Good comments about room size and comfort, with some maintenance issues.
Amenities
8.49
Good amenities available, but suggestions for improvements like fridges in rooms.
Value for Money
8.74
Perceived as good value for the service and comfort provided.
Food and Beverage
8.69
Positive remarks about the food quality and service.
Overall Experience
8.87
Overall a positive experience with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Queens Casino and Hotel, located in Queenstown, offers a luxurious stay with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning mountain views.

Fantastic Facilities
Enjoy a range of facilities during your stay, including an outdoor swimming pool, a restaurant, and a children's playground. With room service, a 24-hour front desk, and free WiFi, your comfort and convenience are guaranteed at Queens Casino and Hotel.

Convenient Location
Situated just 1.5 km from Queenstown Golf Club, this hotel is also close to Longhill Game Reserve and Lawrence De Lange Nature Reserve. With free private parking and easy access to Queenstown Airport, Queens Casino and Hotel is the perfect choice for your next getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 464 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.49
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.87
M
Mzuzwana • solo_traveller • za
10
Pros:

Everything was ok

Cons:

Nothing

2026-06-19 • via Nuitee
M
Mzuzwana • solo_traveller • za
10
Pros:

Everything is acceptable and accurate

Cons:

Nothing

2026-06-19 • via Nuitee
M
Mzuzwana • solo_traveller • za
10
Pros:

Accurate everything

Cons:

Nothing

2026-06-19 • via Nuitee
N
Nozuko • solo_traveller • za
8
2026-06-18 • via Nuitee
W
Wandisa • solo_traveller • za
10
Pros:

The rooms are clean and very comfortable beds

Cons:

Food

2026-06-17 • via Nuitee
P
Pelisa • solo_traveller • za
8
I like the way was quite
Pros:

Very nice

Cons:

Nothing

2026-06-09 • via Nuitee
A
Andisa • solo_traveller • za
10
Reliable as always
Pros:

I've been using them for years and they never disappoint, Clean room, comfortable bed, and friendly staff , and the Location in Queenstown is always convenient service every time I stay.

Cons:

Honestly nothing major to report.

2026-06-06 • via Nuitee
Z
zenani • couple • za
10
It was a great stay besides the meals.
Pros:

Everything

Cons:

Food😩

2026-06-05 • via Nuitee
N
Ntokozo Zoko • family_with_children • za
10
Pros:

Great attitude from staff amazing from reception. Cleaners and waiters.

Cons:

None

2026-06-01 • via Nuitee
M
Mteto • solo_traveller • za
9
2026-06-01 • via Nuitee
Z
ZIMKHITHA • couple • za
10
2026-05-30 • via Nuitee
S
Sibongile • solo_traveller • de
10
2026-05-25 • via Nuitee
A
Andisa • solo_traveller • za
10
2026-05-21 • via Nuitee
C
Chris • extended_group • za
9
2026-05-20 • via Nuitee
G
Gcinashe • solo_traveller • za
10
I have found a home away from home at the Queens Hotel
Pros:

The breakfast was good though my preferred orange juice was not available. A variety of cereals and fruits were available, hot breakfast options were satisfactory. I enjoyed an omelette and finished off with a lovely cup of cappuccino.

2026-05-18 • via Nuitee
V
Vuyani • solo_traveller • za
8
2026-05-17 • via Nuitee
V
Vincent • solo_traveller • za
7
2026-05-16 • via Nuitee
U
Ubusisiwe • couple • za
10
Your hotel is the place to be when you are in Komani.it gives you the comfort you are looking for
Pros:

Breafast was deicious with variety of fresh thing to chose from.Thank you for you free breakfast

Cons:

None

2026-05-12 • via Nuitee
T
Thandhazo • family_with_children • za
10
2026-05-10 • via Nuitee
N
Nombuso • couple • za
8
2026-05-04 • via Nuitee