Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Difficult location

Categories

Cleanliness
5.25
Several mentions of poor cleanliness and issues with filthy rooms.
Service
8.75
Multiple reviews highlighted friendly and attentive staff.
Location
6.25
Mentioned as remote and challenging to reach, but some guests appreciated the peacefulness.
Room Quality
6.75
Mixed reviews, with some guests enjoying the rooms while others faced issues.
Amenities
7.25
Amenities met basic needs but were criticized in some reviews.
Value for Money
6.25
Concerns about pricing and perceived value for the quality provided.
Food and Beverage
8.25
Many guests enjoyed the food, describing it as home-like and delightful.
Overall Experience
7.25
General mixed sentiment, with some experiences being excellent but others significantly lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:24

Property Description

Luxurious Accommodation with Scenic Views
Experience 5-star comfort at THE JACKS HILLTOP RESORT KODAI, nestled in Kodaikānāl. Each room features elegant decor, private bathrooms, and some with balconies offering stunning city views.

Amenities for Leisure and Relaxation
Unwind in the garden, enjoy free private parking, or let your children have a blast at the playground. With a terrace to soak in the surroundings and a restaurant serving delectable meals, your stay is bound to be memorable.

Concierge Services and Tour Arrangements
Benefit from a helpful concierge service ready to assist you, and explore the area with ease as the hotel organizes tours for guests. Whether it's Bear Shola Falls or Kodaikanal Lake, adventure awaits just a short distance away.

Book now at THE JACKS HILLTOP RESORT KODAI for an unforgettable getaway in Kodaikānāl.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 373 reviews
Cleanliness: 5.25
Service: 8.75
Location: 6.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 7.25
R
Ribish • solo_traveller • in
7
2026-06-11 • via Nuitee
B
Brittlee • solo_traveller • in
10
2026-06-10 • via Nuitee
R
ranjitkarnaker • couple • us
7
Pros:

The property has a wide terrace on the first floor with a good view across the valley and with chairs for visitors to use

Cons:

The property has a kitchen located in a temporary tent shelter which could provide basic breakfast only. Being isolated from any other restaurant or facility, guests have to rely on food courier phone-in services, which were not up to the quality and hygiene standards expected by guests who are paying room rent in excess of ₹ 4000 p.d.

2026-06-10 • via Nuitee
N
Naveen • solo_traveller • in
7
2026-06-05 • via Nuitee
M
Mallick • family_with_children • in
1
Pros:

They forcefully sold the room I booked and offered me a low grade room. Where they got more money they went there.

Cons:

Nothing at all.

2026-06-02 • via Nuitee
V
Verma • solo_traveller • in
7
Pros:

Rooms are comfortable preferably for 2 adults. The resort is on top of hill so you will get nice view.

Cons:

We need to give pre-order for food- whether it is breakfast, lunch or dinner.
However arrangements are there for Tea and biscuits

2026-06-01 • via Nuitee
S
Sabarinadh RH • solo_traveller • in
8
Pros:

Good Rooms and Services

Cons:

Need to improve in food items,

2026-05-30 • via Nuitee
B
Biju • family_with_children • ae
5
Pros:

Good room and ambience.

Cons:

Road and the reach to it

2026-05-20 • via Nuitee
S
Sreejith • family_with_children • in
1
No value for money, terrible food, small room
Pros:

The staff was well mannered.

Cons:

We paid tariff for a star rated property and got an ordinary lodge. The room we got was too small. Washroom cleanliness could be improved. Water from the basis was running on the floor. Breakfast was terrible. Never select room with breakfast option. Take food from outside. The so called complimentary breakfast did not include tea/cofee and they charged even for that at a rate equal to premium hotels.

2026-05-20 • via Nuitee
M
Manjunath The traveller • solo_traveller • in
3
2026-05-18 • via Nuitee
F
Firos Khan V • family_with_children • in
1
Bad smell in room
Pros:

Bad smell
No maintenance

Cons:

Room cleaning poor

2026-05-17 • via Nuitee
S
selva • solo_traveller • in
1
2026-05-13 • via Nuitee
A
Ajith • family_with_children • in
1
2026-05-12 • via Nuitee
K
Kumar • family_with_children • in
1
Not a good choice to stay. Location also very far and not easy to reach.
Pros:

Just the location. But you can get a good hotel in that location.

Cons:

It’s not a resort. Rooms are not maintained properly. Bathroom were smelling and so small that can’t even take bath properly.
Hot water is only available when power is available and most of the time power is not available.

2026-05-10 • via Nuitee
A
Apoorva • extended_group • in
1
Pros:

nothing, do not ever go to this hotel. stupid shitty property.

Cons:

everything.

2026-05-06 • via Nuitee
P
Prashanth • family_with_children • in
8
2026-05-05 • via Nuitee
S
Shammi Ali • family_with_children • in
1
Pros:

Worst experience they charged extra money and very worst approach and behaviour.. I was booked 2days at the spot I decided to change 1day only.. very much disappointed 😞

Cons:

Worst experience they charged extra money and very worst approach and behaviour.. I was booked 2days at the spot I decided to change 1day only.. very much disappointed 😞

2026-05-02 • via Nuitee
R
Romain • solo_traveller • fr
6
2026-05-02 • via Nuitee
R
Rajendra • couple • in
9
Pros:

Location is good . Simple items for dinner can be prepared like curd rice. Rice sambar

2026-04-29 • via Nuitee
S
S • couple • in
10
2026-04-28 • via Nuitee