Crystal Hotel Shanghai Lujiazui Oriental Pearl Tower

Hotels
Huazhu Hotels
8.3 (31 reviews)
No.8 Dongfang Road, Pudong New Area , Shanghai , cn

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Delicious breakfast
Good location
Friendly reception service
Cons:
Unpleasant check-in experience
Small rooms
Cleanliness concerns

Categories

Cleanliness
7.59
Some concerns about cleanliness and maintenance were mentioned, particularly regarding the shower and overall room conditions.
Service
8.56
Mixed sentiments; reception staff were noted for good service during check-out, but check-in was reported as slow.
Location
9.1
The location was positively highlighted as being good.
Room Quality
7.05
Some reviews indicated small rooms and issues with views and dampness.
Amenities
8.58
Amenities like breakfast, smart controls, and laundry service received positive feedback.
Value for Money
8.04
Value was considered fair based on the experiences shared.
Food and Beverage
9.09
Breakfast options were frequently praised as rich and varied.
Overall Experience
8.36
A generally pleasant experience with notable highlights in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:17

Property Description

Prime Location: Situated near iconic landmarks such as Shanghai World Financial Centre and Jin Mao Tower.

Comfort and Convenience: Enjoy air-conditioned rooms with modern amenities and attentive room service.

Abundant Facilities: Benefit from a fitness centre, free WiFi, and a restaurant on-site.

To secure your stay at Crystal Orange Hotel -Shanghai Oriental Pearl Binjiang for an unforgettable experience in Shanghai, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 31 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.36
M
Matteo Perico solo_traveller it
10
2026-07-14 via Nuitee
P
P. Franc solo_traveller ca
8
2026-06-14 via Nuitee
D
Dalena couple au
3
Overall, other than the mishap, comfortable stay. Hotel is close to city centre.
Pros:

It’s pretty central and a short didi to the city centre. It’s clean on arrival and room was cleaned everyday. They have a robot that delivers your meituan order too, which is nice that you don’t have to go pick it up or have the driver deliver to your door.

Cons:

We booked a 7 night stay, and was coming from Beijing, our flight got delayed and we didn’t arrive to the hotel until 11pm. We were messaging the hotel earlier that morning, they asked if what time we would arrive and I notified them our plane doesn’t arrive to Shanghai to very late and we will be checking in after 9pm. When we arrived to the hotel, we were notified our room had been forfeited to someone else because we didn’t check in, even though we told them we were coming. No one spoke English, and we were basically arguing over google translate which obviously didn’t go anywhere. They did say we could come back the next day and they would upgrade us, and they found a place for us to stay down the road. Though this was really inconvenient and annoying, I appreciate the efforts. Nothing is worse coming off a flight and checking in late while it was bucketing down rain. Other than this mishap, the hotel was comfy. It’s not right in the city centre, but close enough via didi. It was quiet, no staff here spoke English though, something to note if that would be an issue.

2026-06-11 via Nuitee
A
Abderrazak solo_traveller jp
10
Great hotel with great location.
Pros:

The hotel is located in a very good location, the room is large and clean, and the staff are very helpful and kind.

2026-05-30 via Nuitee
Лара couple ru
2
Cons:

Отвратительный номер без окна, дышать нечем как в бункере темно. Больше никогда не вернусь в этот отель. Запах у отеля ужасный.

2026-05-13 via Nuitee
G
Grzegorz extended_group pl
7
Cons:

Hotel nieco podpuszczony. Ale było czysto i przyjemnie. Jest tu darmowa pralnia a personel jest pomocny. Pokój przestronny i czysty. W pobliżu bardzo dobre restauracje i sklep. Metro 5 min drogi pieszo.

2026-05-03 via Nuitee
Y
YUE solo_traveller jp
4
2026-04-22 via Nuitee
Y
YUE solo_traveller jp
4
部屋は狭い、朝食は美団から買わなければならない点は気になります。
Pros:

場所は便利でした。浦西と浦東をつなぐ場所にありまして、浦東で仕事をして夜は浦西にご飯に行くなどにとって便利な場所です。

2026-04-22 via Nuitee
A
Alicja couple pl
8
Pros:

Lokalizacja, świetna baza wypadowa, smaczne śniadania, miły personel,

Cons:

Brak widoku przez okno, pokój miał okno z widokiem na ścianę innego budynku.

2026-04-21 via Nuitee
E
ec426d75a86b73813933e341c1a894f5 solo_traveller ru
10
Pros:

Ванна, мини бар, кровать. Расположение.

Cons:

В одном из номеров не закрывалось окно и из-за кусали комары, а так четко.

2026-04-18 via Nuitee
6
65905a5bdb01721bc2cc41c9300a1493 couple fr
8
2026-04-15 via Nuitee
P
Pascal couple lu
5
Pros:

La chambre était spacieuse suite à une réclamation de notre part, car nous avions demandé une chambre non-fumeur et la chambre que nous avions eu santé la cigarette. Nous avons donc eu une autre chambre non-fumeur elle était bien spacieuse. Les fenêtres étaient très sale malheureusement

Cons:

Les fenêtres de la chambre extrêmement sale, on voyait pas bien à travers, il y a un système de sonnette aux portes et Chambre qui à partir de 7h du matin te réveille car même si c’est pas dans ta chambre les chambres d’à côté, je pense que les femmes de ménage viennent de sonner pour nettoyer les chambres si tu ne mets pas ne pas déranger et ça te réveille automatiquement. Les chambres sont assez bruyante il y avait des travaux certainement dans l’immeuble ou l’alentours.

2026-04-10 via Nuitee
A
Andrew family_with_children gb
8
2026-04-07 via Nuitee
A
Andrea couple gb
8
Pros:

Room spacious and well equipped

2026-04-04 via Nuitee
J
JOYUCHAB solo_traveller tw
8
Pros:

算蠻喜歡的 很平價

2026-03-30 via Nuitee
Z
ZHANG couple au
8
2026-03-22 via Nuitee
W
WS-Y solo_traveller dk
8
Pros:

Welcoming and very helpful staff at check-in; very positive communications about early breakfast arrangment; great location at reasonable price. Great value for money for running the Shanghai half marathon.

Cons:

This is not the fault of the hotel: if your arrive by metro but with heavy suitcases, be prepared to carry them up the stairs as there is escalator at the exit near the hotel. Once you are at street level, the hotel is a very short walk away.

2026-03-21 via Nuitee
G
Günther solo_traveller de
9
Pros:

Frühstück war sehr gut , für jeden Geschmack etwas dabei. Die Lage ist in Pudong eher im Geschäftsviertel , dafür aber nachts sehr ruhig , Metro und Einkaufsmöglichkeiten in der Nähe .

2026-03-20 via Nuitee
M
mallory couple nc
7
Cons:

il n’y avait pas de fenêtre dans la chambre . c’est particulier mais on si habitué

2026-03-08 via Nuitee
U
Umut couple ch
10
2025-10-02 via Nuitee