Hotel Mercure Jardines de Albia

Hotels
•
Mercure
8.7 (4957 reviews)
San Vicente, 6 , Bilbao , es

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Great staff and friendly service
Spacious and clean rooms
Good location near attractions
Cons:
Dinner buffet lacks variety
Some amenities need improvement
High price for breakfast

Categories

Cleanliness
8.85
Clean and comfortable rooms with attention to detail.
Service
9.05
Staff were very courteous and helpful.
Location
8.95
Perfect location close to major attractions.
Room Quality
8.65
Spacious and comfortable rooms, though some lack natural light.
Amenities
8.55
Amenities were satisfactory, but some improvements could be made.
Value for Money
8.35
Some pricing, particularly for food, seemed excessive.
Food and Beverage
8.45
Breakfast was excellent, dinner buffet was less impressive.
Overall Experience
8.75
Overall a great stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Contemporary Hotel and Spa in Bilbao's Business District

Luxurious Spa Experience
Indulge in a wide range of treatments at our spa, ensuring a truly relaxing stay.

Modern Art Exhibition and Convenient Location
Immerse yourself in the permanent modern art exhibition while being just a short walk away from the Guggenheim Museum, Convention Centre, and the charming old town.

Elegant Rooms with Modern Decor
Experience comfort and style in our elegantly designed rooms featuring modern décor with bright tones and private bathrooms.

Book now for a rejuvenating stay at Jardines de Albia and enjoy the perfect blend of luxury and convenience.

Important information:

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE
Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.
*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4957 reviews
Cleanliness: 8.85
Service: 9.05
Location: 8.95
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.75
M
Miguel • solo_traveller • es
10
Perfecta
Pros:

Localización y habitación

Cons:

Nada en concreto

2026-05-30 • via Nuitee
M
MARIE • solo_traveller • fr
7
2026-05-30 • via Nuitee
Şebnem • family_with_children • tr
1
Pros:

Otelin sadece yeri güzeldi

Cons:

Kahvaltısı çok kötü
Otelde inanılmaz kötü bir koku var. Odada nefes almamız mümkün değildi

2026-05-30 • via Nuitee
C
Can • family_with_children • tr
8
Pros:

Great location, car parking is available.

2026-05-29 • via Nuitee
F
FİKRET • couple • tr
9
2026-05-29 • via Nuitee
V
Veronique • couple • fr
9
Bon établissement pour une etape en ville
Pros:

Personnel agreable , disponible
Bon emplacement pour visiter
Petit dejeuner tres copieux , de qualité

Cons:

Rien

2026-05-29 • via Nuitee
J
Joao Filipe • couple • gb
8
2026-05-29 • via Nuitee
J
Joanne • couple • gb
9
2026-05-29 • via Nuitee
P
peter willem • couple • be
8
Top
Pros:

Het hotel ligt tussen de oude en nieuwe stad in. Alles was goed te lopen. Hebben er echt alleen maar geslapen (goed bed!!)en verder alleen maar op pad geweest. Hebben later nog een auto gehuurd op het vliegveld en deze kon gelukkig bij hun in de parkeergarage voor 20 euro per dag. TOP

Cons:

niks

2026-05-28 • via Nuitee
A
Alexandra • extended_group • pr
6
Ok
Pros:

The location is excellent. The personal or staff is amazing specially the bar staff. The breakfast is good and the food at the bar. It has parking at a good price per day. It has triple room.

Cons:

Air conditioning. If you like to sleep in a cold temperature this is not the hotel for you. We stayed 3 nights, they had to do a room change after the 1st night because the air conditioning of our room did not work. They gave us a better room and a small discount , still the AC was no lower than 24C. We had to open the window. The reason it can’t be that it was hot outside, because I come from a hot weather country and we don’t have this problem. Also, the shower in regular rooms is so small.

2026-05-28 • via Nuitee
M
Maria vincenza • couple • it
9
2026-05-28 • via Nuitee
M
Malory • couple • fr
10
Hotel magique à ne pas rater
Pros:

L’espace dans les chambres, la décoration exceptionnelle, une écoute et un accueil international exceptionnel, les prestations ( cafés thes d’accueil), la literie, le parking qui amène à l’hôtel sont d’un haut niveau et le calme et l’insonorisation sont parfait ainsi que l’emplacement.

Cons:

Rien

2026-05-28 • via Nuitee
A
alejandra • couple • ar
9
Pros:

muy cómoda la cama y almohadas. Muy completo y variado el desayuno. El personal muy amable y atento a nuestras necesidades. Volvería sin dudas.

2026-05-28 • via Nuitee
B
Barbara • couple • ch
9
2026-05-27 • via Nuitee
E
Elisabeth • solo_traveller • de
9
Pros:

Perfekte Lage. Große und ruhige Zimmer.

Cons:

Keine Möglichkeit, ein längeres Kleid so aufzuhängen, dass es gerade hängt. Der Kleiderschrank war offenbar nur für Hemden o.ä. konzipiert.

2026-05-27 • via Nuitee
J
John • solo_traveller • gb
10
2026-05-27 • via Nuitee
F
Francesc • couple • es
9
Perfecto
Pros:

Todo en general

Cons:

Nada reseñable

2026-05-26 • via Nuitee
M
Michael • couple • ie
9
Great hotel in central location.
Pros:

Great location, breakfast was fab.

Cons:

Nothing, all good.

2026-05-26 • via Nuitee
N
NEREA CARRILLO • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-05-26 • via Nuitee
G
Grigorios • solo_traveller • gr
10
2026-05-25 • via Nuitee