Hotel Mercure Jardines de Albia

Hotels
•
Mercure
8.7 (5435 reviews)
San Vicente, 6 , Bilbao , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
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Review Highlights

Pros:
Excellent breakfast options
Great staff and friendly service
Spacious and clean rooms
Good location near attractions
Cons:
Dinner buffet lacks variety
Some amenities need improvement
High price for breakfast

Categories

Cleanliness
8.85
Clean and comfortable rooms with attention to detail.
Service
9.05
Staff were very courteous and helpful.
Location
8.95
Perfect location close to major attractions.
Room Quality
8.65
Spacious and comfortable rooms, though some lack natural light.
Amenities
8.55
Amenities were satisfactory, but some improvements could be made.
Value for Money
8.35
Some pricing, particularly for food, seemed excessive.
Food and Beverage
8.45
Breakfast was excellent, dinner buffet was less impressive.
Overall Experience
8.75
Overall a great stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Contemporary Hotel and Spa in Bilbao's Business District

Luxurious Spa Experience
Indulge in a wide range of treatments at our spa, ensuring a truly relaxing stay.

Modern Art Exhibition and Convenient Location
Immerse yourself in the permanent modern art exhibition while being just a short walk away from the Guggenheim Museum, Convention Centre, and the charming old town.

Elegant Rooms with Modern Decor
Experience comfort and style in our elegantly designed rooms featuring modern décor with bright tones and private bathrooms.

Book now for a rejuvenating stay at Jardines de Albia and enjoy the perfect blend of luxury and convenience.

Important information:

License Number: H-BI-01144

Low Emission Zone (ZBE): The property is located within Bilbao's Low Emission Zone. Access restrictions apply on working days (Monday to Friday) from 07:00 to 20:00. National vehicles with a B environmental label as well as all foreign vehicles, must contact the property in advance and provide their vehicle registration number before arrival to obtain access. Vehicles with an A environmental label or no environmental label are not permitted to enter the Low Emission Zone. This version is concise, guest-facing, and appropriate for the Fine Print section.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 5435 reviews
Cleanliness: 8.85
Service: 9.05
Location: 8.95
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.75
A
Andres • solo_traveller • cl
10
2026-07-25 • via Nuitee
J
Jacobo • couple • es
10
2026-07-25 • via Nuitee
M
Maider • solo_traveller • es
10
Pros:

Todo bien

2026-07-24 • via Nuitee
M
mario • family_with_children • ar
9
2026-07-24 • via Nuitee
M
Milena • couple • it
10
2026-07-24 • via Nuitee
C
CLAUDIA • couple • sm
8
Moderno in posizione centrale
Pros:

Moderna e accogliente, tutto lo staff molto gentile, in posizione centrale, parcheggio privato e colazione fantastica

Cons:

I cuscini troppo morbidì

2026-07-24 • via Nuitee
M
Muriel • solo_traveller • fr
10
Pros:

emplacement...confort. propreté

Cons:

Je n 'ai pas aimé que dans la réservation on dise "vue sur cour intérieure" car ce n 'est vraiment pas une cour intérieure !

2026-07-24 • via Nuitee
R
Ruiz Lozano • family_with_children • es
9
Pros:

La ubicación, cerca del Museo Guggenheim y a un paso del río, tranvía que te lleva al Casco Viejo. También muy cerca de la zona de tiendas y restaurantes como el Globo.

Cons:

Las vistas, la habitación daba a otro edificio. El parking está muy bien porque llega directo a la habitación pero se entra y sale por el mismo sitio y está en las plantas -2 y -3 con rampa circular algo estrecha.

2026-07-24 • via Nuitee
M
Marcel • family_with_children • br
9
2026-07-24 • via Nuitee
S
Silvia • extended_group • es
9
2026-07-23 • via Nuitee
J
Jannie • couple • dk
9
Skønt og trygt hotel
Pros:

Receptionist gav myndighederne besked på vores nummerplade for ikke at få bøde for evt manglende miljømærke. Og hun gik selv ned i p-kælderen og skrev vores nummerplade op for at indberette til myndighederne uden vi havde bedt om det. Fantastisk

Cons:

Morgenmadspersonalet havde meget travlt. Jeg sad og fik medlidenhed med dem imens jeg spiste morgenmad .

2026-07-23 • via Nuitee
P
Pascal • solo_traveller • re
9
Pros:

Le calme malgré le centre-ville, la proximité pour les visites et le shopping. La disponibilité et le professionnalisme du personnel.

2026-07-23 • via Nuitee
G
Gregório • couple • pt
10
A vontade de voltar ficou mais forte!
Pros:

Adorei tudo neste hotel!
A qualidade e o conforto Mercure a virem ao de cima!
Excelente pequeno almoço.
O recepcionista (Lucas?) super simpático e prestável!

Cons:

Apenas o não ter restaurante, mas o bar compensou e há restaurantes por perto.

2026-07-22 • via Nuitee
A
Angela • couple • gb
10
Comfortable and relaxing
Pros:

The room was very clean and super comfortable large bed

2026-07-22 • via Nuitee
A
Agnès • solo_traveller • fr
8
Pros:

L'accueil le calme

2026-07-22 • via Nuitee
A
Antonio • couple • it
8
Ottima posizione, personale cortese
Pros:

La posizione è eccellente, praticamente in centro, la colazione bene ma potrebbe essere migliorata, il letto ampio ma i cuscini non sono confortevoli

2026-07-22 • via Nuitee
A
André • couple • ch
9
Stadtbesichtigung von Bilbao
Pros:

Die Nähe zum Zentrum und den Museen. Das funktional eingerichtete Zimmer. Das eigene Parkhaus mit Ladeinfrastruktur.

Cons:

Hat alles gepasst

2026-07-22 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-07-22 • via Nuitee
W
Wolf • couple • de
8
Gute, zentrale Lage
Pros:

Ausgezeichnete Lage um Bilbao zu erkunden.

Cons:

Die Zufahrt zur Garage ist etwas gewöhnungsbedürftig. Bevor man sie nutzt sollte man sich beim Hotelpersonal danach erkundigen.

2026-07-22 • via Nuitee
A
António • family_with_children • pt
9
Pros:

Gostei muito da simpatia dos funcionários, e boa localização

2026-07-22 • via Nuitee