The Hotel Ottoman City Istanbul

Hotels
6.1 (34 reviews)
Caglayan Mah.Esen Sok. No:2 Caglayan/Sisli , Istanbul , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Poor cleanliness
Inadequate service
Deteriorating room quality
Subpar food quality

Categories

Cleanliness
3.74
Multiple reviews highlight significant cleanliness issues, with mentions of dirty rooms and bathrooms.
Service
8.22
Some positive mentions of friendly staff, but overall service was inadequate.
Location
9.26
The location is praised for being central and convenient.
Room Quality
4.7
Deteriorating quality reported, with old and poorly maintained facilities.
Amenities
5.74
Amenities were not specifically mentioned, assumed standard for this level.
Value for Money
5.7
Overall unimpressive value perceived for the experience.
Food and Beverage
4.74
Negative feedback on food quality, with meals described as unappetizing.
Overall Experience
6.72
Overall experience severely impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Central Location
Explore Istanbul with ease, situated near top attractions like Istanbul Sapphire.

Modern Amenities
Enjoy complimentary WiFi, air conditioning, and flat-screen TVs in every room.

Convenience at Your Fingertips
Benefit from concierge services, a tour desk, and 24-hour front desk for a stress-free stay.

Book now for a memorable experience at The Hotel Ottoman City Istanbul.

Important information:

Property arranges shuttle service to Florance Nightingale Sisli Hospital and Memorial Sisli Hospital in the morning, noon and afternoon.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.1
Based on 34 reviews
Cleanliness: 3.74
Service: 8.22
Location: 9.26
Room Quality: 4.7
Amenities: 5.74
Value for Money: 5.7
Food and Beverage: 4.74
Overall Experience: 6.72
R
Rui • solo_traveller • pt
7
2026-05-23 • via Nuitee
U
Ulkar Fataliyeva • solo_traveller • az
4
2026-05-09 • via Nuitee
H
Hasan • solo_traveller • bg
10
2026-05-01 • via Nuitee
S
Sorin • solo_traveller • ro
8
2026-05-01 • via Nuitee
A
Aylin • extended_group • de
2
Unhygienisch leider !
Pros:

Man ist direkt im Zentrum und hat viele Möglichkeiten in der Nähe: Restaurants, kleine Geschäfte und Einkaufsmöglichkeiten sind fußläufig erreichbar. Dadurch hat man alles, was man als Tourist braucht, direkt um sich herum.

Es gibt zwar nicht eine große Auswahl an Läden, aber für ein paar Einkäufe oder um etwas essen zu gehen, reicht es völlig aus. Insgesamt ist das Angebot in Ordnung und praktisch.

Auch das Frühstück war in Ordnung und hat für einen guten Start in den Tag gesorgt.

Cons:

Leider war die Hygiene im Hotelzimmer sehr schlecht. Beim Betreten hatte man direkt ein unangenehmes Gefühl und fühlte sich nicht wohl. Besonders das Badezimmer war stark verschmutzt und schlecht gereinigt, vor allem die Dusche/Badewanne war verkalkt und ungepflegt, was sehr unhygienisch wirkte.
Toilettenpapier lag nur 1 rolle da auf Anfrage hieß es: es gibt kein Toilettenpapier mehr muss besogrt werden . Mehrere Stunden vergangen , nochmals angefragt immer noch nichts bekommen .Nachdem 5 mal fragen bekam wir es echt unmöglich!

Die Freundlichkeit des Personals geht so , aber nichts Besonderes. Insgesamt war die Hygiene für mich der größte negative Punkt, sodass ich mich unwohl gefühlt habe und die Unterkunft gewechselt habe.

2026-04-27 • via Nuitee
H
hadeed • solo_traveller • es
5
Cons:

WiFi is bad. The elevator makes noises and breaks down a lot The receptionist, don't say hello, come on, if you tell her, don't answer

2026-04-18 • via Nuitee
F
Fatima • couple • at
6
Sehr günstig & zentral, nicht wirklich sauber
Pros:

Lage ist sehr zentral, viele Geschäfte und Bäckereien neben an. Gratis W-Lan Zugang.

Cons:

Leider nicht sehr sauber, wurde zwar jeden 3Tag geputzt aber der Zustand des Bads war echt schlimm.
Frühstück war nicht wirklich ansprechend, sehr monoton, nichts "türkisches"

2026-04-08 • via Nuitee
H
Hasan • family_with_children • bg
10
2026-04-04 • via Nuitee
M
Mehmetali • extended_group • tr
10
TEMİZLİK HİJYEN GÜLER YÜZLÜLÜK MERKEZİ KONUM
Pros:

Oteli çok beğendim çalışanlar çok güler yüzlü ve yardımseverler merkezi olarak heryere çok yakın odalar hijyenli ve temizdi kahvaltı açık büfe çeşitler çoktu tavsiye ederim

2026-01-20 • via Nuitee
A
Ahmet • couple • tr
10
FERAH ODALAR HİJYEN ŞEHİR MERKEZİ KONUM
Pros:

Otel fiyatlarına göre oda performansı çok iyi çalışanlar güler yüzlü odam temizdi şehir merkeze yakınlıgı en iyi yerlerde konumu bence ben begendim memnun kaldım odalar geniş ve ferah çok güzel bi restaurantı vardı otel müdürüne ayrıca teşekkür ederim

2026-01-08 • via Nuitee
M
Mehmetali • couple • tr
10
Yardımsever çalışanlar temiz odalar
Pros:

istanbula geldiğimizde tercih ettiğimiz bir oteldi çalışanlar çok ilgiliydi konumu ise tam merkezi bir yerde aynı zamanda kahvaltısı fiyat performansına göre çok iyi otopark problemi yaşamaktan korkuyordum fakat otel çalısanları bizzat ilgilenip yardımcı oldular

2026-01-08 • via Nuitee
B
Berivan • family_with_children • fi
1
14 gün 14 gece. Pek iyi değil. Kirli oda, kirli banyo, kirli tuvalet. Eşyalar... yemekler değil. Her şey eski ve kirliyd
Pros:

Burası pek temiz değil. Hizmetleri iyi değildi. Eşyalar temiz değildi. Hiçbir şey iyi değildi

Cons:

Burası temiz değil, yemekler iyi değil, temizlik yetersiz. Otelde hiçbir şey iyi değil. Hayır, hayır, hayır.

2025-12-27 • via Nuitee
D
Darushi • couple • de
1
2025-12-13 • via Nuitee
H
Hamza • family_with_children • fr
10
2025-11-01 • via Nuitee
A
Alireza • solo_traveller • gb
1
Avoid! The rating is shockingly inaccurate.my experience was worlds apart!
Pros:

Only location

Cons:

Almost everything was horrible!

2025-10-11 • via Nuitee
A
Abdulaziz • family_with_children • sa
1
Cons:

الفندق سيء بكل م تحمله الكلمه من معنى ولا اعرف على ايش اخذ تقييم عالي في بوكينج التكييف والله العلي العظيم ان شوارع تركيا ابرد منه وكلمتهم اكثر من مره ولا في فكيت التكييف ونظفت الفلاتر بنفسي غيرو غرفتي مرتين بسبب ان احد الموظفين كان نايم في غرفتي مساعد شنط لا يوجد الإفطار كان كانك في محل ابو ريالين الله يعز النعمه كله جبن لين جانا حرقان والله اني م كتبت هذا التعليق الا للفائده للناس الي بعدي انهم م يحجزو فيه موقعه بعيد مره في ششلي واقرب مشوار للميدان ياخذ منك التاكسي حولي 70 ريال

2025-07-26 • via Nuitee
K
Kahraman • family_with_children • nl
1
Vies en oud hotel
Pros:

Letterlijk niks.

Cons:

Alles. Deze foto's zijn misleidend. De indeling van de kamer en de kleuren van kamers kloppen, maar het is in verval. De kamers stinken naar oud en vies beddengoed, airconditioning rammelt als een kapotte wasmachine, er is geen parkeergelegenheid, je moet auto ergens in een tussenstraat weten te parkeren, lift is klein en de liftdeur is kapot wat het ook gevaarlijk maakt voor kinderen. Er zijn 2 andere hotels met 5 sterren in Fatih met de zelfde naam. Ik vermoed dat deze hotel leeft van de naamsbekendheid van die andere twee hotels.

2025-07-21 • via Nuitee
H
Helena • family with young children • pl
9
Superb
Pros:

Nice hotel, good value for money.

2025-06-29 • via Nuitee
M
Mehrshad • solo traveller • us
4
Disappointing
Pros:

Room was relatively clean. Breakfast was fine.

Cons:

AC was not cooling. Room was hot. motion sensor of the lights in the hallway were so annoying going on and off every 5 seconds. One of the elevators had serious safety issue.

2025-06-25 • via Nuitee
M
Mohamed • solo traveller • us
7
Good
2025-06-20 • via Nuitee