ibis Styles Canberra Eagle Hawk

Hotels
ibis Styles
7 (3656 reviews)
1222 Federal Highway Service Road, Sutton , Canberra , au

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Affordable prices
Friendly staff
Clean rooms
Good dining experience
Cons:
No running water
Cleanliness issues
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.89
Several reviews highlighted issues with cleanliness, including dead insects and dirty shower areas.
Service
7.86
Mixed sentiments; some staff were highlighted as friendly and professional, while others were noted as unmotivated.
Location
7.9
Many reviews mentioned the location was pleasant and quiet, though some had concerns regarding the accessibility.
Room Quality
6.85
Rooms were generally described as comfortable, but issues with parking and facilities affected the perception.
Amenities
5.88
Feedback indicated that amenities were lacking; specific mentions of missing running water and limited room service were noted.
Value for Money
7.84
Reviews praised the affordable pricing and included meals, leading to a generally favorable perception of value.
Food and Beverage
7.89
Multiple reviews positively noted the quality of the food and the dining experience.
Overall Experience
6.86
The overall experience was marred by significant issues with water supply, impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Modern Accommodation with Free Internet Access
Experience comfort and modernity at ibis Styles Canberra Eagle Hawk, just a short drive from the city centre. Enjoy 30 minutes of free cable internet daily during your stay.

Recreational Facilities for Everyone
Stay active at our fitness centre, tennis court, and outdoor swimming pool. Let the children have fun at the playground, ensuring a delightful stay for the whole family.

Convenient Dining Options
Savor delicious meals at Cafe Munch, serving breakfast and dinner exclusively. Indulge in a delightful dining experience without leaving the hotel premises.

Book now for an unforgettable stay at ibis Styles Canberra Eagle Hawk.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 3656 reviews
Cleanliness: 4.89
Service: 7.86
Location: 7.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 6.86
K
Krikken solo_traveller au
8
2026-07-04 via Nuitee
K
Krikken solo_traveller au
9
Pros:

The young Indian lady c at reception was really nice and overall all staff were.

Cons:

Nothing

2026-07-04 via Nuitee
L
lorraine solo_traveller au
9
I recommend it.
Pros:

The room was comfortable and spacious for me and 2 kids. Breakfast was very good. The restaurant offered nice choices of meals. There is playground fir the kids and a pool..

Cons:

I didn't like that the parking was confusing....at least it was for me.

2026-07-04 via Nuitee
J
Jerica family_with_children au
7
Pros:

cheaper price
for a lot of people, good common lounge area

2026-07-03 via Nuitee
A
Aurora family_with_children au
8
2026-07-03 via Nuitee
B
Bigdez solo_traveller au
8
2026-07-01 via Nuitee
R
Rhiannon family_with_children au
6
2026-07-01 via Nuitee
M
Michelle Taylor solo_traveller au
8
Pros:

Room was spacious. Location was quiet.

Cons:

No microwave in room.

2026-06-30 via Nuitee
E
emma solo_traveller au
9
2026-06-28 via Nuitee
M
Maria solo_traveller au
8
Pros:

The quietness of the place.

Cons:

Upon checking in, the only receptionist was on the phone. We waited a bit.

2026-06-28 via Nuitee
J
Janelle couple au
8
Excellent ‼️
Pros:

Peaceful, worth the few extra minutes drive. Rohan’s restaurant was a bonus. Great food, prices and friendly staff.

2026-06-26 via Nuitee
C
Caitlin family_with_children au
10
Very clean and great value for money
Pros:

Very clean and excellent value for two double beds.
It was very cold and there was only one extra blanket so luckily the aircon worked well!
We will stay here again when passing through Canberra.

2026-06-25 via Nuitee
D
Donna solo_traveller au
9
Chilly winds
Pros:

Location perfect. We come here regularly and have consistently good experiences. Breakfast is wonderful and Rohan in the restaurant is very helpful and welcoming. Epitomises hospitality. Room comfortable and modern. Very peaceful location yet close to Canberra.

Cons:

Parking not close to room. Harder in Winter. Door to unit had big gaps with cold wind rushing under and around. Could save on air-conditioning if better sealed. Bathroom fan very strong and cold.

2026-06-25 via Nuitee
J
Janine family_with_children au
4
Dissappointing
Pros:

Food service is good and the location

Cons:

Unfortunately, our room was not clean when we arrived. When we moved the bed, we found a significant amount of rubbish underneath, which suggested that the room had not been cleaned thoroughly. The toilet also had an unpleasant smell throughout our stay.

Cleanliness is one of the most important aspects of accommodation, so this was quite disappointing. We hope that greater attention can be given to housekeeping and room maintenance in the future to improve the experience for future guests.

2026-06-24 via Nuitee
A
Alfred solo_traveller au
10
Easy fun, comfortable
Pros:

Location and easy to navigate

2026-06-24 via Nuitee
M
Marylou solo_traveller au
8
Cons:

The shower in room 251 really needs a makeover. The shower floor tiles have large white marks which is a little off putting to step onto and have a shower. The toilet has yellow rust marks also which l think could be scrubbed with some elbow grease and bleach. The TV is quite small and it would be better if Netflix could be used as nothing on TV in Canberra

2026-06-24 via Nuitee
S
Steven solo_traveller au
9
2026-06-22 via Nuitee
S
Steven solo_traveller au
9
2026-06-22 via Nuitee
J
John couple au
8
Great place to stay when you are travelling. Close to the Airport or an easy to drive into Canberra.
Pros:

We loved the layout with its small groups of units separated by open areas. Despite being very close to the Federal Highway there was minimal road noise. Being close to the highway was also a bonus. The units are older but clean and spacious.

Cons:

Nothing stands out as being not liked.

2026-06-22 via Nuitee
M
Mark solo_traveller au
9
2026-06-21 via Nuitee