ibis Styles Canberra Eagle Hawk

Hotels
•
ibis Styles
7 (3571 reviews)
1222 Federal Highway Service Road, Sutton , Canberra , au

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Affordable prices
Friendly staff
Clean rooms
Good dining experience
Cons:
No running water
Cleanliness issues
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.89
Several reviews highlighted issues with cleanliness, including dead insects and dirty shower areas.
Service
7.86
Mixed sentiments; some staff were highlighted as friendly and professional, while others were noted as unmotivated.
Location
7.9
Many reviews mentioned the location was pleasant and quiet, though some had concerns regarding the accessibility.
Room Quality
6.85
Rooms were generally described as comfortable, but issues with parking and facilities affected the perception.
Amenities
5.88
Feedback indicated that amenities were lacking; specific mentions of missing running water and limited room service were noted.
Value for Money
7.84
Reviews praised the affordable pricing and included meals, leading to a generally favorable perception of value.
Food and Beverage
7.89
Multiple reviews positively noted the quality of the food and the dining experience.
Overall Experience
6.86
The overall experience was marred by significant issues with water supply, impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Modern Accommodation with Free Internet Access
Experience comfort and modernity at ibis Styles Canberra Eagle Hawk, just a short drive from the city centre. Enjoy 30 minutes of free cable internet daily during your stay.

Recreational Facilities for Everyone
Stay active at our fitness centre, tennis court, and outdoor swimming pool. Let the children have fun at the playground, ensuring a delightful stay for the whole family.

Convenient Dining Options
Savor delicious meals at Cafe Munch, serving breakfast and dinner exclusively. Indulge in a delightful dining experience without leaving the hotel premises.

Book now for an unforgettable stay at ibis Styles Canberra Eagle Hawk.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 3571 reviews
Cleanliness: 4.89
Service: 7.86
Location: 7.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 6.86
R
Rebecca • family_with_children • au
7
Was a good stay, will continue to return
Pros:

I like the location and the room sizes

Cons:

The water is undrinkable and the only ibis I’ve stayed at that doesn’t provide free bottles of water in the fridge.
Lots of mold on the roof

2026-05-28 • via Nuitee
M
Mishabcj • solo_traveller • au
10
Great stay
Pros:

Great service. Room was nice and clean. Had dinner and the meals were yum. Was good not to have to drive anywhere. Had breakfast it was a fantastic selection of cereals and hot food. Staff were helpful and friendly.

2026-05-28 • via Nuitee
L
Ludbrooke • solo_traveller • au
4
2026-05-27 • via Nuitee
N
Ngoc Thuan • extended_group • au
6
2026-05-24 • via Nuitee
T
Tracey • couple • au
8
2026-05-24 • via Nuitee
M
Michael Agnew • extended_group • au
10
2026-05-24 • via Nuitee
L
Lindsay • solo_traveller • au
7
Cons:

running out of water.

2026-05-24 • via Nuitee
L
Laura • family_with_children • au
7
Pros:

Great location, good stop over spot when travelling as it’s just off the freeway.

Cons:

Room wasn’t very clean.
Very loud with lots of school kids

2026-05-19 • via Nuitee
D
Donna • solo_traveller • au
10
Pros:

Ideal location. Great place to stay. Have stayed there many times over many years. Breakfast is great and worth the charge.

Cons:

Everything good this time. Last time there was no water.

2026-05-18 • via Nuitee
M
Micahr • solo_traveller • au
7
Pros:

Good place to stay for a night

2026-05-18 • via Nuitee
H
Hannington TK • family_with_children • au
6
2026-05-18 • via Nuitee
D
Divya Mariam • family_with_children • us
4
Cons:

Bathroom was not clean, when we entered there was a damp smell in the room.
We arrived there at 21.00 with a kid, Waited 15 mins to search our room, nobody from hotel helped.

2026-05-16 • via Nuitee
S
sujith • family_with_children • au
7
2026-05-16 • via Nuitee
W
Wayne • solo_traveller • au
3
Room ok. Bed comfortable. Sewage smell in bathroom & shower had NO water pressure
Pros:

Pub next door has great food

Cons:

Sewage spell through bathroom

2026-05-14 • via Nuitee
C
Corfield • solo_traveller • au
7
2026-05-13 • via Nuitee
A
Alex • solo_traveller • au
9
2026-05-13 • via Nuitee
W
Whelan • solo_traveller • au
8
2026-05-12 • via Nuitee
J
John • couple • au
5
Was a short term stay between properties. Staff hard ro understand and didn’t listen.
Pros:

Was the cheapest at the time

Cons:

Old outdated and dirty

2026-05-10 • via Nuitee
R
Rishab • solo_traveller • au
8
2026-05-09 • via Nuitee
S
Sophie • family_with_children • au
8
2026-05-08 • via Nuitee