Cristales de Antigua La Calzada

Hotels
7.6 (277 reviews)
Calzada Santa Lucia Norte No. 23 , Antigua Guatemala , gt

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Airport shuttle
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor service response
Room comfort problems

Categories

Cleanliness
5.6
Multiple reviews mention issues with cleanliness and the presence of pests in some rooms.
Service
7.1
Several reviews express dissatisfaction with service, particularly regarding staff response and assistance.
Location
9.6
Location is frequently praised as excellent and convenient.
Room Quality
6.6
Some rooms reported issues such as lack of ventilation and comfort.
Amenities
7.6
Amenities mentioned have mixed feedback; issues with charging ports noted.
Value for Money
8.6
Value for money considered reasonable by some guests despite complaints.
Food and Beverage
8.1
Breakfast received good reviews, although it is offsite.
Overall Experience
7.6
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Central Location in Antigua Guatemala
Experience the charm of Antigua Guatemala while staying at Cristales de Antigua La Calzada.

Comfortable Accommodation with Modern Amenities
Relax in non-smoking rooms with a seating area, flat-screen TV, and free WiFi. Enjoy the convenience of room service and a 24-hour front desk.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering continental, American, and vegetarian choices.

Book your stay at Cristales de Antigua La Calzada now for a memorable experience in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 277 reviews
Cleanliness: 5.6
Service: 7.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
K
Kaja • solo_traveller • si
6
Not too comfortable
Pros:

The room itself was nice and well decorated and the bed was very comfortable. They let me check in in the morning already. I did a Pacaya tour with them for 20€.

Cons:

There is no kitchen or fridge, so nowhere to have your food. You also can’t even prepare anything in your room as there is no table and no surfaces to put on your stuff. And there is only one shower, one sink and two toilets for the whole accommodation. If people talk on the hallway, you can hear everything, so expect to get woken up in the morning by other people.

2026-07-25 • via Nuitee
R
Rocío • family_with_children • pe
8
Buena calidad-precio
Pros:

Buen desayuno. Personal muy amable.

Cons:

Una malla contra mosquitos en la ventana hubiera esos bien. Me picaron varios :(

2026-07-22 • via Nuitee
L
Louane • extended_group • fr
9
2026-07-20 • via Nuitee
J
Julia • couple • br
9
Pros:

Was a nice location, most of stuffs was friendly just have one lady was not so friendly. Was everything clean, comfortable, it is simple but It's worth it for the price. I recommend

Cons:

Just we ask for knife and the lady ignore us. There is no kitchen

2026-07-19 • via Nuitee
C
Cuz • solo_traveller • gt
10
2026-07-17 • via Nuitee
O
Orlando • solo_traveller • co
9
Pros:

Buena atencion. Aseado bien u 8cado

2026-07-17 • via Nuitee
N
Narváez Vallejo • solo_traveller • co
8
2026-07-14 • via Nuitee
J
Jorge • solo_traveller • cl
10
Jjjiii
Pros:

Todo

Cons:

Todo. Bien

2026-07-12 • via Nuitee
G
GONZALEZ GUZMAN • couple • cr
8
2026-07-12 • via Nuitee
D
Darlyne Brizeth • family_with_children • gt
6
es funcional para pasar una noche
Pros:

el desayuno y la atencion del personal fueron gratas y cumplen muy bien las expectativas

Cons:

la limpieza y el baño no cumplieron con lo que se espera, puesto que en la cama se obtuvieron picaduras posiblemente de chinches

2026-07-11 • via Nuitee
F
FLAVIO • solo_traveller • co
5
2026-07-07 • via Nuitee
F
FLAVIO • solo_traveller • co
5
Pros:

cercanía a zona centro

Cons:

en general la atención, principalmente de la recepcionista Hanna, mal humorada y poco atenta

2026-07-07 • via Nuitee
H
Hurtado • couple • cr
8
2026-07-04 • via Nuitee
L
Liliana • solo_traveller • co
10
2026-07-04 • via Nuitee
O
Omar • solo_traveller • gt
8
Pros:

Buena ubicación, cómodo y buen precio

Cons:

Que no tiene parqueo propio

2026-07-01 • via Nuitee
S
Soto • solo_traveller • gt
10
2026-06-30 • via Nuitee
O
Olivier • solo_traveller • ca
5
Cons:

La salle de bain partagée était très petite et pas vraiment propre. L’hébergement est en plein cœur de la ville donc beaucoup de bruits la nuit.

2026-06-28 • via Nuitee
C
carine • solo_traveller • fr
8
Pros:

Le petit déjeuner, l'accueil et le lit confortable.

Cons:

L'eau froide de la douche.

2026-06-27 • via Nuitee
L
López • solo_traveller • gt
10
2026-06-21 • via Nuitee
B
Beth • couple • gb
4
Kind staff but poor facilities and loud
Pros:

Comfy bed

Cons:

There was one shower for every guest in the building. The toilet, sink and shower area were unclean and there wasn’t toilet roll.

2026-06-19 • via Nuitee