Hilton Suites Jabal Omar Makkah

Hotels
Hilton Hotels & Resorts
9 (8554 reviews)
Ibrahim Al Khalil Street , Makkah , sa

Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Excellent hospitality
Great location
Clean and spacious rooms
Diverse food options
Cons:
Service issues reported
Need for improved housekeeping in some areas

Categories

Cleanliness
9.14
Hotel is highly clean and spacious, with well-maintained facilities.
Service
8.11
Most staff were friendly and helpful, but some service issues were reported.
Location
9.65
Excellent location near the mosque, very convenient for guests.
Room Quality
9.1
Rooms were reported as comfortable and well arranged.
Amenities
8.63
Amenities like breakfast and lobby services are appreciated by guests.
Value for Money
9.09
The hotel provides good value considering its location and services.
Food and Beverage
9.14
Breakfast is described as very good, with a diverse menu.
Overall Experience
9.11
Overall stay felt easy and stress-free, with positive remarks on hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Accommodations with Stunning Views
Enjoy modern design and spacious rooms facing the Holy Haram, equipped with smart LCD TVs and individual Azan speakers.

Dining Options with a View
Indulge in a variety of dining choices, including multiple restaurants and coffee shops, all offering breathtaking views of the Grand Mosque.

Convenient Location with Shopping Amenities
Adjacent to a modern shopping mall and with easy access to key attractions like As-Haabee Exhibition and The Holy Qur’an Exhibition, our hotel provides the perfect blend of convenience and luxury.

Experience the best of Makkah at Hilton Suites Makkah and book your stay with us today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian. Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements .
Ramadan special:
• All bookings that include a normal breakfast will be provided/ initialed Sahour meal instead.
• Iftar Ramadan Buffet price is 246 SAR per person per meal subject to 15% VAT.
• Sahour Ramadan buffet price is 246 SAR per person per meal subject to 15% VAT.
• Please note that during Ramadan, restaurant access and dining entitlements will be provided through Brand Wallet digital passes.

Family policy:
• Children up to 18 years old stay free (with parents, who can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate.
• Children 5 years and under enjoy complimentary meals.
• For children aged 6 - 11 years old, there is a 50% discount on meals.
• From 12 years old, children are considered adults for meal charges.

Parking fees apply as per the third-party operating price list.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for SAR 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

Location

Guest Reviews

9
Based on 8554 reviews
Cleanliness: 9.14
Service: 8.11
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
S
Sohaila couple eg
10
2026-06-20 via Nuitee
شلبي solo_traveller sa
9
2026-06-20 via Nuitee
S
Saif solo_traveller om
10
2026-06-20 via Nuitee
K
Kadir extended_group tr
10
Tek kelimeyle muhteşem
Pros:

Konumu çok iyi personel çok yardımcı ve mütevazi hizmet muhteşem

Cons:

Tesiste negatif bir şey yok

2026-06-20 via Nuitee
H
hani extended_group sa
5
Cons:

نقول نظف الغرف بعد المغرب لم يفعلوا

2026-06-20 via Nuitee
A
Agus solo_traveller id
10
Pros:

Lokasi Hotel Hilton Suites Jabal Omar Makkah dekat dengan AL HARAM.

Dari kamar hotel bisa melihat pelataran AL HARAM.

Cons:

Alhamdulillah 🤲

All is good 👍👍
I still try to learn positive thinking.🙏🙏

2026-06-19 via Nuitee
بندر couple sa
10
اشكر موظفين الاستقبال وخاصه الموظفه لؤلؤه
Pros:

الراحه والنظافه والقرب من الحرم والاستقبال

2026-06-19 via Nuitee
F
Fanta family_with_children us
10
2026-06-19 via Nuitee
K
Kadir solo_traveller tr
10
Süper
Pros:

Hizmet konum

Cons:

Sorunsuz

2026-06-19 via Nuitee
Z
zahaoui family_with_children ma
10
2026-06-19 via Nuitee
Z
zahaoui family_with_children ma
10
2026-06-19 via Nuitee
مسفر family_with_children qa
10
شكرا لانها افضل ايقامه وباذن الله تتكرر كثير
Pros:

كل شي فيه جميل وراقي جدا

Cons:

لا يوجد

2026-06-18 via Nuitee
R
Rawan solo_traveller sa
10
Pros:

اول مرة تخلوني ع راحتي اجلس للعصر ويتم الترقيه لغرفة افضل.
الشكر موصول للأستاذة عزيزة.

Cons:

سرير الكنبة ماكان يفتح ياليت يذكر هالشيء في الموقع.

2026-06-18 via Nuitee
N
Noura couple sa
10
مكان رائع للاقامة في مكة
Pros:

قربه من الحرم والهدوء والخدمة السريعة

Cons:

لاشي

2026-06-18 via Nuitee
S
Safa couple us
10
10 star
Pros:

I love the stuff. They are the best.

2026-06-18 via Nuitee
M
MOHAMED solo_traveller bh
10
2026-06-18 via Nuitee
فهد family_with_children sa
10
Pros:

كل شي ممتاز الخدمة والاطلالة والغرفة والضيافة المقدمة عند الدخول للغرفة. الموقع ممتاز جدا جدا جدا. كل شي بالفندق جميل.

2026-06-18 via Nuitee
A
Abdulla couple ae
10
2026-06-17 via Nuitee
I
Ibrahim solo_traveller ng
9
A good stay
Pros:

Closeness to the mosque

Cons:

To need to improve in the quality of your breakfast

2026-06-16 via Nuitee
H
Hazaa couple ae
10
Pros:

What I liked most was the cleanliness of the place and the pleasant aroma, especially the reception staff and their wonderful service, including Hamed Al-Maliki, whose service I greatly appreciate.

2026-06-16 via Nuitee