Embassy Suites by Hilton Austin Central

Hotels
Embassy Suites Hotels
8 (901 reviews)
5901 North IH-35 , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast
Cons:
Issues with cleanliness
Parking fees
Negative comments on location

Categories

Cleanliness
7.46
Some reviews mentioned issues with cleanliness, such as damaged bathrooms and hair in the sink.
Service
8.43
Positive comments about staff friendliness and service quality.
Location
6.97
Some negative feedback regarding the location being akin to a roadside motel.
Room Quality
7.92
Various mentions of spacious rooms and unique designs, although some rooms were reported as outdated.
Amenities
7.95
General satisfaction with amenities, though some items like bathrooms need updates.
Value for Money
8.41
Overall good value, but parking fees were mentioned as a negative.
Food and Beverage
8.96
Positive remarks about the breakfast quality and dining options.
Overall Experience
7.93
Mixed reviews overall, with more positives than negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Luxurious All-Suite Hotel in Austin's North Corridor

Suite Perks: Enjoy the convenience of a refrigerator, microwave, and 2 cable TVs in every suite, along with separate sitting areas for your comfort.

Top-Notch Amenities: Unwind in the jacuzzi, keep up with your fitness routine in the 24-hour gym, and stay productive at the 24-hour business center. Plus, take advantage of free on-site parking and start your day right with a full complimentary breakfast.

Prime Location: Just a 10-minute drive from Downtown Austin, with easy access to the Interregional Highway. Explore nearby attractions like the Austin Convention Center and the Austin Children's Museum.

Book your stay at Embassy Suites by Hilton New Orleans for a perfect blend of luxury and convenience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 14 per day.

  • Internet

    Wired internet is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 901 reviews
Cleanliness: 7.46
Service: 8.43
Location: 6.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 7.93
W
William couple us
10
We wold choose this site again,
Cons:

Food at restaurant at night

2026-05-30 via Nuitee
C
Carmen family_with_children de
8
2026-05-29 via Nuitee
S
Sintu solo_traveller us
10
Pros:

Very clean and good break fast

Cons:

You have to pay for parking 22 dollar per night

2026-05-28 via Nuitee
A
Anastasia family_with_children us
8
Awesome and would recommend
Pros:

The hotel was awesome..loved the look of the inside. The rooms were spacious and comfortable. The breakfast was the best part!! I would definitely book this hotel again..and it was so close to downtown

Cons:

Not enough towels or tissues in the room.

2026-05-27 via Nuitee
J
Justine couple us
10
2026-05-27 via Nuitee
A
Alma solo_traveller us
10
2026-05-26 via Nuitee
S
Satya Prakash Reddy couple us
10
2026-05-26 via Nuitee
S
Shirley couple us
10
2026-05-25 via Nuitee
K
Kristen family_with_children us
9
We’ve stayed here several times and each time it was wonderful.
Pros:

The lobby is beautiful and staff is wonderful. The breakfast is also good!

Cons:

The bathroom at the pool was not great. It’s not the hotels fault… it was the guests. People are nasty. Also, the snacks … SUCK. Definitely should take notes from Drury.

2026-05-25 via Nuitee
M
Mary extended_group us
8
2026-05-24 via Nuitee
J
Judy extended_group us
10
Loved staying there, but need better check in staff
Pros:

Clean and good location

Cons:

Checking in staff was rude

2026-05-23 via Nuitee
D
Damion couple us
10
2026-05-23 via Nuitee
S
Sonia family_with_children us
2
Mal el baño le hace falta mañana
Pros:

Todo está bien con el alojamiento solo que esta última ocasión, no fue nada agradable

Cons:

Pedí una suite con cama extra grande y ya no había nos dieron una con 2 camas, además el baño estaba tirando agua la llave del sink principal y estaba liquidando agua del techo. Fue demasiado incómodo tener un baño así además usamos la regadera y el agua se hiba muy despacio estaba tapado el desagüe. Muy mala experiencia esta vez ,

2026-05-23 via Nuitee
R
Robert couple us
9
2026-05-22 via Nuitee
S
Susan couple us
7
Pros:

breakfast , staff

Cons:

room wasn't cool at night , rushed out several times of breakfast while serving by one staff member

2026-05-20 via Nuitee
J
Jennifer extended_group us
8
Cons:

DO NOT LIKE PAYING FOR PARKING IT I AM A GUEST UNLESS IT IS VALET. HAVING TO PAY $200+ A NIGHT AND $26.93 FOR PARKING PER DAY IS NOT RIGHT. VISITORS CAN PAY FOR PARKING AND NOT GUESTS! GIVE YOUR GUESTS A PARKING PASS THAT SITS IN THE WINSHIELD OF THE CAR!

2026-05-20 via Nuitee
W
Whitney couple us
7
2026-05-18 via Nuitee
B
Brittany family_with_children us
9
Would definitely stay again, overall loved it!!
Pros:

Breakfast was good, love the buffet style there was plenty of seating for how busy the hotel was. Love the size of the rooms and that there was an extra sink outside of the bathroom. Love inside pools but I really liked this one as it was not hot and humid in the pool area and it had a shower for you to rinse off in.

Cons:

I only have 2 "complaints" .. 1) the conditioner container in the shower was empty so I had to notify front desk to have it filled. And 2) one of the elevators stopped working and so it was a much longer wait to get in one.

2026-05-18 via Nuitee
K
Karen solo_traveller us
5
Very good
Pros:

Excellent omelet, oatmeal, and bacon.

Cons:

Very small bathroom.

2026-05-18 via Nuitee
A
amos solo_traveller us
1
Pros:

Good location. Loved the seating in the common area.

Cons:

My room was taken when I was checking in had to down size for the same price. NO HOT WATER, in the morning when I was getting ready. Maintenance man took forever to get. Missed breakfast and late for my scheduled meeting. Staff are rude as well. Missed up my whole day!

2026-05-17 via Nuitee