WoodSpring Suites Winston-Salem near Hanes Mall

Hotels
•
WoodSpring
7.2 (339 reviews)
1908 Margaret Street , Winston-Salem , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Cons:
Dirty rooms
Uncomfortable stay

Categories

Cleanliness
4.8
Many reviews mentioned dirtiness, mildew smells, and unclean rooms.
Service
8.8
Positive mentions of helpful staff, despite some service issues.
Location
8.8
Location is convenient, though some mention it feels unsafe.
Room Quality
6.8
Mixed feedback with some good space but poor amenities.
Amenities
5.8
Complaints about missing basic amenities like towels and hair dryers.
Value for Money
7.3
Overall feel that the price does not match the quality.
Food and Beverage
8
No mentions of food or beverage; assumed standard for this level.
Overall Experience
7.3
Mixed experiences leading to dissatisfaction but some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:13

Property Description

Prime Location
Centrally situated near popular attractions like LJVM Coliseum and LJVM Coliseum, our hotel provides convenience and easy access to the best of Winston-Salem.

Comfortable Accommodations
Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and kitchenettes for a convenient experience.

Convenient Amenities
Benefit from our fitness center, non-smoking property, and provisions like bed linens and towels during your stay, ensuring a relaxed and hassle-free visit.

Book your stay at WoodSpring Suites Winston-Salem near Hanes Mall for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 339 reviews
Cleanliness: 4.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 5.8
Value for Money: 7.3
Food and Beverage: 8
Overall Experience: 7.3
J
Jatyshia • couple • us
1
2026-07-24 • via Nuitee
T
Taylor • couple • us
8
Staff was very sweet. Very convent to everything! And the security was great
Pros:

The staff was amazing! Our tv was not working in the first room they put us in, however they tried to restart our tv 2 times and that did not work so they switched our room! I was so pleased with the staff and they were so sweet! I would definitely stay here again.

Cons:

I didn’t really have anything I didn’t like about the hotel.

2026-07-20 • via Nuitee
T
Trina • solo_traveller • us
6
2026-07-19 • via Nuitee
S
Shadae • couple • us
9
2026-07-15 • via Nuitee
N
neil • couple • us
9
2026-07-12 • via Nuitee
A
Ashante • couple • us
10
2026-07-09 • via Nuitee
J
John • solo_traveller • us
1
Cons:

Very bad rooms. Unsafe condition. City should close.

2026-07-05 • via Nuitee
D
Darnell • solo_traveller • us
6
Pros:

N/A

Cons:

N/A

2026-07-03 • via Nuitee
F
Franklin • solo_traveller • us
8
2026-07-02 • via Nuitee
R
Rich • solo_traveller • us
6
Clean but rude
Pros:

Clean and new

Cons:

Rude front desk staff. Remarkably long check in. Had to pay a deposit that has yet to be refunded. Place has more rules posted than a prison.

2026-07-02 • via Nuitee
J
Jeffrey • solo_traveller • us
8
2026-07-01 • via Nuitee
L
Luis Omar • couple • us
8
2026-06-26 • via Nuitee
J
Jeffrey • couple • us
9
2026-06-23 • via Nuitee
P
Paulette • extended_group • us
1
Cons:

We called the night before to check that checking in after midnight would be okay. However, when we arrived they told us we couldn’t check in and then our entire stay was canceled.

2026-06-22 • via Nuitee
E
Eugenia • couple • us
8
The room was very clean and comfortable.
Pros:

We weren’t told that they serve breakfast, but my husband got sick and had to go to the emergency room at Baptist Hospital so we had to put our keys in the dropbox and leave the hotel around 4 AM

Cons:

Not being told about the office being closed early and when we arrived,we were not told by the reservationist what we were supposed to do if the office was closed. That was a bit frightening since we had already paid. We discovered the phone hanging on the wall with the note giving us a number to call. Also, there were no washcloths in the bathroom and no number to call housekeeping.

2026-06-19 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-06-17 • via Nuitee
C
Casper • solo_traveller • us
10
2026-06-15 • via Nuitee
T
Tonyae • solo_traveller • us
8
2026-06-11 • via Nuitee
T
Turner • solo_traveller • us
7
2026-06-10 • via Nuitee
E
Earlina • solo_traveller • us
10
A place away from home if you just need a getaway, I will always choose this
Pros:

Very clean and nice places to stay very comfortable, and the staff was phenomenal

Cons:

I loved everything

2026-06-10 • via Nuitee