Super Hotel Kumamoto Ekimae Natural Hot Springs

Hotels
•
Super Hotel
8.6 (90 reviews)
Nishi-ku Kasuga 2-3-23 , Kumamoto , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms

Review Highlights

Pros:
Good location
Thermal bath facilities
Helpful staff
Cons:
Room too small
Confusion over payment process

Categories

Cleanliness
8.33
Standard quality for this hotel tier.
Service
9.11
The staff was noted for their good service.
Location
9.15
Very well placed across from the train station.
Room Quality
7.6
Room was described as cramped with too many twin beds.
Amenities
8.63
The hotel offers a real thermal bath, which is a pleasant surprise.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.71
A good overall experience with noted positives and minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Convenient Location: Located just 200 meters away from Kumamoto Station, with popular attractions like Kumamoto Castle and Suizenji Park within a short distance.

Free WiFi: Stay connected throughout your stay with our complimentary high-speed WiFi access available in all rooms and public areas.

Natural Hot Springs: Relax and unwind in our natural hot springs, offering a rejuvenating experience after a day of sightseeing.

Ready to experience comfort and convenience at Super Hotel Kumamoto Ekimae Natural Hot Springs? Book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 90 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
T
Takashi.t • solo_traveller • jp
7
Pros:

スタッフが懇切な対応してくれました

Cons:

改善したら良くなるのは、朝のバイキングメニューが少なかったので、増やして欲しい。

2026-07-03 • via Nuitee
V
Vanessa • solo_traveller • ca
10
Pros:

La facilité pour check in et check out, facile à trouver. Bon petit déjeuner et qui varient chaque jour. Les oreillers aux choix. Le bar gratuit le soir!

2026-07-03 • via Nuitee
K
Kuan Chun • extended_group • tw
7
2026-07-01 • via Nuitee
G
Gwen • extended_group • tw
10
2026-06-29 • via Nuitee
J
Janet • couple • nz
10
Awesome place to stay in Kumamoto
Pros:

Great location across the road from station and plaza with lots restaurants and supermarket. Nice Onsen, free welcome drinks 5 till 9pm, friendly staff very well run hotel. Great breakfast

Cons:

Nothing best we have had in six weeks !

2026-06-29 • via Nuitee
E
eisaku • solo_traveller • jp
8
Pros:

駅前で利便性も良く飲食店も沢山ありましたので不自由鳴く過ごせました。
また利用したいと思います。

2026-06-27 • via Nuitee
C
Chris • solo_traveller • fr
9
2026-06-26 • via Nuitee
金屋吉 • solo_traveller • tw
10
Pros:

交通方便，貼心，員工有禮貌，cp值高，有早餐，是個用心的飯店

Cons:

無

2026-06-25 • via Nuitee
洪麗婷 • solo_traveller • tw
7
Pros:

地點好，附早餐（雖然種類不多）

Cons:

大眾浴池消毒水味重

2026-06-24 • via Nuitee
N
Ng • solo_traveller • sg
9
2026-06-21 • via Nuitee
K
Kazuo • solo_traveller • jp
9
もうちょっと早くチェックインできて、宿泊をもっと楽しみたかったです。
Pros:

夜のドリンクサービスや朝食の食べ放題のビュッフェサービスも最高でした。
また、天然温泉も最高で、お肌がすべすべになりました。

Cons:

特にありません
欲を言えば、温泉にサウナがついてたらいいなぁと思いました。

2026-06-19 • via Nuitee
D
daniel • solo_traveller • es
8
Pros:

Lo mejor la ubicacion

Cons:

Un solo ascensor para un hotel muy grande y prohibido el baño para personas tatuadas

2026-06-18 • via Nuitee
D
David • extended_group • us
10
2026-06-17 • via Nuitee
C
Cheng Chuan • extended_group • tw
10
2026-06-12 • via Nuitee
S
Sanae • solo_traveller • jp
10
Pros:

アメニティの質が良く種類が豊富。温泉もよい。ハーブティーサービスが嬉しい。歯ブラシ使わないで返すと地元のお菓子と交換してくれる。

Cons:

お風呂のロッカーの鍵がしまらなかった

2026-06-12 • via Nuitee
K
KASUMI • couple • jp
9
最高
Pros:

スタッフさんの対応が良かったです
朝食が美味しかったです
ウェルカムドリンクが良かったです

Cons:

とくにありません

2026-06-11 • via Nuitee
H
HSUANYU • solo_traveller • tw
8
2026-06-08 • via Nuitee
K
kouzi • solo_traveller • jp
10
2026-06-05 • via Nuitee
岡本 • solo_traveller • jp
10
2026-06-03 • via Nuitee
G
Glitch • solo_traveller • se
9
Pros:

Free bar, code lock doors were easy to use. Rooms were spacious.

Cons:

Toilet design is on the older side.

2026-05-29 • via Nuitee