Super Hotel Kumamoto Ekimae Natural Hot Springs

Hotels
•
Super Hotel
8.6 (30 reviews)
Nishi-ku Kasuga 2-3-23 , Kumamoto , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Thermal bath facilities
Helpful staff
Cons:
Room too small
Confusion over payment process

Categories

Cleanliness
8.33
Standard quality for this hotel tier.
Service
9.11
The staff was noted for their good service.
Location
9.15
Very well placed across from the train station.
Room Quality
7.6
Room was described as cramped with too many twin beds.
Amenities
8.63
The hotel offers a real thermal bath, which is a pleasant surprise.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.71
A good overall experience with noted positives and minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Convenient Location: Located just 200 meters away from Kumamoto Station, with popular attractions like Kumamoto Castle and Suizenji Park within a short distance.

Free WiFi: Stay connected throughout your stay with our complimentary high-speed WiFi access available in all rooms and public areas.

Natural Hot Springs: Relax and unwind in our natural hot springs, offering a rejuvenating experience after a day of sightseeing.

Ready to experience comfort and convenience at Super Hotel Kumamoto Ekimae Natural Hot Springs? Book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 30 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
G
Glitch • solo_traveller • se
9
Pros:

Free bar, code lock doors were easy to use. Rooms were spacious.

Cons:

Toilet design is on the older side.

2026-05-29 • via Nuitee
S
SHUHUI • solo_traveller • tw
8
2026-05-26 • via Nuitee
T
TAK KA • couple • hk
10
2026-05-26 • via Nuitee
M
MASARU • solo_traveller • jp
8
2026-05-26 • via Nuitee
M
makoto • couple • jp
6
2026-05-24 • via Nuitee
T
TAKAYUKI • couple • jp
6
リーズナブルだったので、その通りかな
Pros:

朝食が無料サービスがあったこと
アルコール含めドリンクの無料サービスがあったこと
アメニティの種類が豊富なこと
天然温泉浴場があったこと

Cons:

バスルームが狭すぎること、特にトイレに苦労したこと、後10cmは欲しい
荷物の置き場所が少ないこと、後一箇所は欲しい
ソフトドリンクの種類が少ないこと
朝食にスープが無かったのは残念
天然温泉浴場が狭かったこと

2026-05-22 • via Nuitee
A
Andreas • solo_traveller • de
10
Pros:

Beste Lage, direkt am Bahnhof.
Alles neu, sehr sauber und funktional.
Schönes Hotel Onsen.
Sogar die Art des Kopfkissens konnte man sich aussuchen.

2026-05-22 • via Nuitee
S
Summer • extended_group • tw
10
2026-05-21 • via Nuitee
木下 • solo_traveller • jp
8
2026-05-21 • via Nuitee
S
Summer • extended_group • tw
10
2026-05-21 • via Nuitee
S
Syojun • solo_traveller • jp
7
Pros:

天然温泉をうたっていますが、それにしては狭すぎます。

Cons:

スタッフの対応は今ひとつでした。

2026-05-17 • via Nuitee
張世鴻（Kevin Chang） • family_with_children • tw
7
2026-05-15 • via Nuitee
A
Anu • solo_traveller • cz
10
2026-05-13 • via Nuitee
Z
Zubir Aissa • solo_traveller • sg
9
Hotel with a Massive Room and a Heart just as big
Pros:

Dtaff were very friendly and would always greet guests with a smile. They wrre also very engaging in helping me with ideas for sightseeing in Kumamoto including having pamphlets on hand.

Room was massive for the price I paid. Having two beds to myself is unheard of and I even had a table to do my work and large TV to seal the deal. Bed was very comfortable and the air con worked perfectly so I got a really good nights rest.

Public Bath was relaxing and comfortable.

Breakfast spread was superb. The freshly baked bread and croissants were really delicious and the traditional Japanese offerings were just as much.

Location is super convenient being just right opposite Kumamoto and a good 45min- 1 Hour walk to Kumamoto Castle which I did.

Cons:

Despite the excellent location, you would need to cross over to Kumamoto Station for the nearest Konbini which is not too bad and is not really the fault of hotel.

While the room is massive in living space, the bathroom space is sacrificed for it which can be good or bad depending on what kind of person you are.

In addition, some of the switch placements for the different lights was very wierd. Example is the first switch near the door switches on the far most bed's reading light.

Really small nitpick: there is a socket near the TV that lets you connect a HDMI cable. Ut the hotel does not provide a HDMI Cable.

2026-05-13 • via Nuitee
S
Song • solo_traveller • sg
10
Great location, hotspring bath was really good
2026-05-11 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
Pros:

駅前すぐ。
お風呂が快適でした。

Cons:

エレベーターがひとつ

2026-05-11 • via Nuitee
M
Mamoru • couple • jp
6
Pros:

駅近くてべんり
天然温泉

Cons:

食事の種類もう少しほしかったです

2026-05-09 • via Nuitee
S
Shufeng • solo_traveller • tw
8
Pros:

各項貼心服務和早餐

Cons:

房間太小

2026-05-04 • via Nuitee
K
Kwan Yi • couple • hk
9
實惠舒適
Pros:

在JR熊本駅對面，5分鐘就到，職員很有禮貌，房內很舒適，還提供早餐、溫泉、welcome bar，少數酒店會提供，下次去熊本也會再選擇

Cons:

電梯只有一個，上落會比較慢

2026-05-04 • via Nuitee
L
LIANGHUI • couple • cn
10
Pros:

早餐和温泉很好，员工服务周到，位置就在熊本站，很好

Cons:

房间两人住是有点小

2026-05-03 • via Nuitee