New Knight Royal Hotel Airport and International Resort

Hotels
6.7 (255 reviews)
No.2751, ChuanLiu Highway, Airport Town, Pudong New District , Shanghai , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good shuttle service
Cons:
Dirty rooms
Poor food options
Strong smoke smell

Categories

Cleanliness
5.2
Several mentions of poor cleanliness and a strong smell of smoke.
Service
8.7
Hotel staff were helpful and accommodating, assisting with bookings.
Location
6.2
Location is okay but has accessibility issues, limited food options nearby.
Room Quality
7.2
Rooms are spacious and comfortable but experience temperature issues.
Amenities
6.7
Basic amenities provided, but limited food options at the hotel.
Value for Money
7.2
Decent value due to shuttle service and overall hotel experience.
Food and Beverage
5.7
Low satisfaction with breakfast quality; lacking dining options nearby.
Overall Experience
6.7
Mixed experience with some positives but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Location with Free Shuttle Service
New Knight Royal Hotel offers a prime location with complimentary shuttle service to Pudong International Airport and Disneyland. Just a short 15-minute drive from the airport, the hotel ensures a hassle-free stay for travelers.

Modern Rooms and Relaxing Spa Facilities
The hotel boasts spacious soundproof rooms with essential amenities and a touch of luxury. Unwind at the spa or fitness center, indulge in a rejuvenating massage, or enjoy a fun karaoke session during your stay.

Delicious Dining Options and Meeting Facilities
Savor Shanghai and Sichuan cuisines at the on-site restaurants offering a variety of dining experiences. Whether you prefer a la carte or buffet, the hotel caters to all tastes. Additionally, well-equipped meeting facilities cater to business needs seamlessly.

Book your stay at New Knight Royal Hotel for a memorable and convenient experience!

Important information:

The property accepts payment in US dollars.

Hotel provides free airport shuttle service. Please inform Xin Jue Royal Hotel your flight details in advance if you need this service. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.7
Based on 255 reviews
Cleanliness: 5.2
Service: 8.7
Location: 6.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 5.7
Overall Experience: 6.7
I
Ibrahim • extended_group • sd
7
Shuttle for airport must be available when requested
Pros:

Clean, comfort heds

Cons:

No coffee and tea in the room
Shuttle is not available any time

2026-07-11 • via Nuitee
G
Gabrielle • solo_traveller • fr
4
2026-07-09 • via Nuitee
T
tilusha • couple • lk
8
it was an overall good experience
Pros:

it was good value for money. if you’re looking for cheaper options near the airport

Cons:

the location wasn’t the best

2026-07-05 • via Nuitee
L
Lachlan • family_with_children • au
1
Wouldn’t recommend this hotel to anybody
Pros:

There wasn’t a lot to like about this property. Upon our request to change rooms due to the less than satisfactory state, we were accommodated with another room. Unfortunately, this room was marginally better

Cons:

On our arrival were greeted with less than friendly service and waited at the front desk while all other guests were served before us even though we were at the front of the queue.
Our room was in the worst condition I have ever stayed in. The smell of mould in the room was abhorrent and cleanliness of the room was disgusting. It was like it hadn’t been cleaned in months apart from the bed sheets.
The photos on the ad seemed like they were taken years ago because the walls were rotted away and carpet and couch needed to be replaced with stains everywhere.
We did not feel comfortable to stay there and requested another room which was marginally better. Still not satisfactory however

2026-06-22 • via Nuitee
D
Dorcas • solo_traveller • gb
5
Pros:

Nothing

Cons:

Poor lacation / the corner shop arround the property only sell drinks .
Far from metro / rude shuttle bus driver

2026-06-04 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Spacious comfortable room

Cons:

There was a kettle in the room, but no tea or coffee supplied? Breakfast was Asian, which seeing as they call themselves an "International Hotel" I found very disappointing, not even knives and forks to eat with. Now I know I'm in china and its what I should expect, but!!!!

2026-05-20 • via Nuitee
K
Karin • solo_traveller • de
8
Für die Überbrückungsnacht war es perfekt
Pros:

Nähe zum Airport. Free Transfer

Cons:

Könnte mal wieder renoviert werden

2026-05-12 • via Nuitee
U
ULUGBEK • family_with_children • ru
1
Cons:

НЕ ПРИЯТНЫЙ ЗАПАХ. НЕ ВОДА НЕ КОФЕ В КОМНАТЕ И ДАЖЕ В ОТЕЛЬ.
УЖАСНО АНГЛИЙСКИЙ 0.00%

2026-04-24 • via Nuitee
P
Patcharin • solo_traveller • th
5
2026-04-13 • via Nuitee
N
Nathalie • family_with_children • fr
10
2026-04-13 • via Nuitee
D
do • solo_traveller • il
6
Pros:

Not far than the airport

Cons:

Old room

2026-04-08 • via Nuitee
K
Kevin • extended_group • de
5
2026-03-29 • via Nuitee
M
Manish • solo_traveller • gb
8
2026-03-21 • via Nuitee
S
Sergey • solo_traveller • ru
10
2026-03-14 • via Nuitee
L
leticia • family_with_children • gq
1
Pros:

Nothing

Cons:

The breakfast, the cleaning staff

2026-03-08 • via Nuitee
R
Rhysharne-Jocelyn • couple • au
9
2026-02-28 • via Nuitee
T
Tatiana • family_with_children • ru
5
2026-02-11 • via Nuitee
T
Tatiana • family_with_children • ru
5
Pros:

10 минут от аэропорта до гостиницы

Cons:

Было холодно. И на завтраке очень скудное меню, не ориентированное на европейцев

2026-02-11 • via Nuitee
V
Veronique • couple • au
1
Pros:

la navette etait 45 mn en retard et c etait un vehicule vetuste et sale. L hotel etait vieux et l acces est complique avec la navette d l hotel

Cons:

la rapidite du transport , avoir un acceuil a l hotel plus efficace et qui parle au minimum anglais

2026-01-27 • via Nuitee
M
Muller • family_with_children • nl
7
2026-01-23 • via Nuitee