City Express Plus by Marriott Cancun Aeropuerto Riviera

Hotels
City Express
7.8 (1780 reviews)
Carretera Federal Cancún-Puerto Morelos Km. 21, Supermanzana 47, Manzana 1, Lote 1-22, Municipio Benito Juárez , Cancún , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.74
Multiple mentions of dirty rooms and poor cleaning standards.
Service
8.71
General sentiment of friendly and attentive staff, despite some issues.
Location
9.25
Frequent praise for the convenient location near the airport and shopping.
Room Quality
7.2
Mixed reviews; comfortable beds but some concerns about room size and cleanliness.
Amenities
7.73
Amenities like breakfast and shuttle service need improvement.
Value for Money
7.99
Decent value given the location, but not outstanding.
Food and Beverage
6.74
Consistent feedback on poor breakfast quality and disorganization.
Overall Experience
8.01
A generally satisfactory stay, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Convenient Location in Cancún
Located just 12 km from the Cancun Underwater Museum, City Express Plus by Marriott Cancun Aeropuerto Riviera offers a range of amenities including a fitness centre, free private parking, and a restaurant.

Modern Facilities and Services
This 4-star hotel provides guests with free WiFi, room service, a 24-hour front desk, a shared lounge, and a bar. Additionally, a business centre and vending machines with snacks and drinks are available on site for added convenience.

Nearby Attractions and Airport
Explore popular attractions such as Beto Avila Stadium and Cancun Government Palace, located 19 km and 20 km away respectively. For travelers, the Cancún International Airport is just 8 km from the hotel.

Experience comfort and convenience at City Express Plus by Marriott Cancun Aeropuerto Riviera. Book your stay now!

Important information:

On your next trip to Mexico's Southeast , City Express Plus by Marriott Cancún Aeropuerto Riviera offers you a pleasant lodging experience with maximum comfort. Upon arrival, enjoy spacious and modern spaces to work or relax while connecting to the WiFi network.In the afternoon, refresh yourself in the outdoor pool and enjoy the delicious options at the snack bar.Wake up every morning with a delicious complimentary continental breakfast at Café Plus restaurant, or if you prefer, order from the a la carte menu or ask for room service. Have easy access to Cancun International Airport through the airport-hotel-airport shuttle service, please consult with the staff for availability and schedules. During your spare time, visit Cancun's hotel zone, explore the greatest shopping center in the region and other famous theme parks in the area.

Free hotel-airport transportation is offered only with prior reservation and subject to availability.
request more information at front desk.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

American breakfast included
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1780 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.99
Food and Beverage: 6.74
Overall Experience: 8.01
L
Lonni Rørdam family_with_children dk
8
Meget praktisk hvis man kommer fra lufthavnen eller skal i lufthavnen.
Pros:

Stort hotel lige op af lufthavnen og et kæmpe shoppingcenter lige ved siden af.

Cons:

Vi var fire mennesker på værelset og havde kun fået to håndklæder. Vi kunne sikkert sagtens have fået flere, hvis vi spurgte, men det burde bare have været der fra start. Den ene aften spiste vi på hotellets restaurant og fik to af os fik dårlig mave. Men havde ikke nogen problemer de andre gange vi spiste der. Maden smagte fint.

2026-07-24 via Nuitee
G
Greg solo_traveller gb
4
Pros:

Convenient for the airport. Courtesy shuttle bus to and from the airport was excellent. Room was acceptable for an overnight stopover. Swimming pool was great to cool off. Complementary breakfast was good. Staff were excellent.

Cons:

The quality of the menu food was awful. There is no bar as such, drinks are ordered via the food service area.
The whole hotel is looking tired but functional.
You get what you pay for.

2026-07-24 via Nuitee
J
Josip5zg solo_traveller hr
10
2026-07-22 via Nuitee
L
Luana solo_traveller de
9
Perfekte Lage zum Flughafen mit Shuttleservice
Pros:

Lage, Preis, Shuttle Service inklusive, bestes Frühstück in ganz Yucatan. Toller Poolbereich außen. Parkplatz inklusive.
Outletstore zwei Minuten vom Hotel.

Cons:

Zimmergröße etwas klein für 4 Personen.

2026-07-22 via Nuitee
H
Hanley couple us
8
Nice place for a quick stopover.
Pros:

Breakfast was good.

Cons:

Parking was a little difficult.

2026-07-20 via Nuitee
A
Aldhair extended_group mx
10
2026-07-20 via Nuitee
V
Valeria solo_traveller de
10
Pros:

Shuttle Al aeropuerto, amabilidad de su personal, horario de check out

2026-07-16 via Nuitee
V
Vicente Miguel solo_traveller mx
10
DE LO MEJOR EN LA ZONA!
Pros:

En general todo! Cómodo limpio buen personal atentos

2026-07-16 via Nuitee
M
Misael family_with_children mx
10
Excelente estadía
Pros:

Desayuno muy completo, así como su hospitalidad. Limpieza en el hotel y excelente ubicación.

2026-07-13 via Nuitee
M
Melquiades family_with_children us
7
2026-07-11 via Nuitee
Z
Zalacain couple ar
10
2026-07-05 via Nuitee
V
Victor Hugo family_with_children cr
7
2026-07-03 via Nuitee
J
José Vicente solo_traveller co
9
2026-07-02 via Nuitee
R
Ricardo solo_traveller mx
10
Un excelente fin de semana
Pros:

Lo que me gustó es que esta solitario es un buen lugar para tomar un descanso y desconectarme del dia a dia

Cons:

Que cuando llegas no te explica las funcionalidades del hotel

2026-06-30 via Nuitee
R
Rama couple us
8
2026-06-27 via Nuitee
M
Maricela family_with_children mx
9
2026-06-23 via Nuitee
C
Chaliya extended_group za
8
Was good
Cons:

The staff are stupid

2026-06-17 via Nuitee
G
garcia couple mx
9
confortable
Pros:

fue muy agradable y habia poca gente. todo agradable me gusto mucho

Cons:

no pude desayunar por que salí temprano

2026-06-09 via Nuitee
D
delfin couple mx
9
Pros:

Todo bien, gracias.
Todo bien. Gracias.

2026-06-01 via Nuitee
A
Arceo extended_group mx
10
Pros:

El desayuno era muy repetitivo, no hay variedad de alimentos. una pena que no dejes subir el desayuno a la suite, a veces por tiempo uno debería poder desayunar mientras se arregla jeje

Cons:

me hospede casi una semana, Hay una alarma contra incendios que se activaba todas las noches. Y la verdad fue difícil dormir por ese tema jeje

2026-06-01 via Nuitee