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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Kids' club
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Rooftop pool
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fitness/spa locker rooms
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Personal trainer
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 5-star rooms equipped with modern amenities, ensuring a comfortable stay for guests. From flat-screen TVs to well-equipped kitchens in selected rooms, every detail is designed to meet your needs.
Delicious Dining Options
Indulge in a variety of international, Korean, and Chinese dishes at the on-site restaurant. Start your day with an à la carte breakfast on weekdays or a buffet spread on weekends. Don't forget to visit the salad bar for a healthy treat.
Relaxation and Convenience
Unwind at the adult-only outdoor pool or stay productive at the business centre. With multilingual staff available at the reception, assistance is always at hand. Explore nearby attractions like Gwangjang Market just a short walk away.
Book now to experience the perfect blend of luxury and convenience at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.
• The name on the credit card used for the booking should correspond to the guest staying at the property.
• Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 19 can only check in with a parent or official guardian.
• The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids’ zone are closed on the first Tuesday of every month. Please note that the operation and closing dates of the facilities are subject to change without prior notice depending on hotel circumstances.
• The outdoor rooftop swimming pool schedule may vary depending on weather conditions or hotel circumstances. (Closed during the winter season.)
• The indoor/outdoor rooftop pool and kids' zone operate on a pre-reservation basis and are only accessible once per day. (Choose either the indoor or outdoor pool.)
• Children under the age of 16 are not allowed in the fitness center and sauna.
• Children under the age of 19 are not allowed in the outdoor pool.
• Children under the age of 19 are not allowed in the club lounge.
• Club Lounge operations (including hours, session schedules, and location) may be subject to change without prior notice depending on hotel circumstances.
• Please inform Novotel Ambassador Seoul Dongdaemun Hotels & Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
“Great stay! Thank you for the room upgrade, the room was amazing and very comfortable. A special thanks to the staff for helping me order food after midnight, which was incredibly helpful.
部屋は広く清潔で良い
エレベーターの動きが悪すぎる
Sehr teuer für das was man bekommt. Zimmer mit Blick auf Baustelle und wir wurden mehrfach aus dem Pool geworfen das man vorher extra buchen musste
Clean room in a great location, felt safe and secure. Good.nearby facilities with subway connections readily available.
It's overrated and 4 star at best. If pushed I'd stay again, but didn't feel like value for money. Swimming policies are strange, limiting children to half a pool and mandatory swimming caps. Staff attitude in service area like bar really let the hotel down.
駅から近く、メインの観光地にアクセスしやすい場所。
特になし
The hotel in general
Nothing
Rooms are clean and of a good size.
Soft play is a favourite for the child.
Excellent location for DDP, fashion wholesalers, metro station, markets
La centralità della posizione e la cortesia del personale dipendente
Gli ascensori erano lentissimi ad arrivare, inoltre si dimenticavano di portare gli accappatoi dopo che lo cambiavano e dovevamo chiamare reception per averlo. Questo per diversi giorni
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