Hotel Isla Mayor

Hotels
7.9 (122 reviews)
DiagonaI 15, 55-63 , Bucaramanga , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Noise problems
Hard beds

Categories

Cleanliness
6.65
Several reviews mentioned issues with cleanliness, including unclean rooms and bad odors.
Service
8.65
Numerous reviews praised the staff for their friendliness and responsiveness.
Location
8.65
Multiple reviews highlighted the good location, close to the city center and shopping areas.
Room Quality
7.65
Some reviews noted issues with room comfort, such as hard beds and noise.
Amenities
7.65
Improvements needed for additional amenities like fridges and maintenance of basic facilities.
Value for Money
8.15
Guests generally felt satisfied with the price, although some mentioned cleanliness issues.
Food and Beverage
8.15
Complimentary coffee and other offerings were appreciated, but more options could enhance experience.
Overall Experience
7.65
Overall positive but mixed due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Welcome to Hotel Isla Mayor, your oasis in Bucaramanga!

Luxurious Accommodations: Each room features a flat-screen TV and a private bathroom, ensuring a comfortable stay for every guest.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs and make your stay seamless.

Prime Location: Located just 1.3 km from the Consulate of Spain, our hotel offers easy access to key attractions like the Municipal Institute of Culture and Tourism. Ready to experience the best of Bucaramanga? Book your stay at Hotel Isla Mayor now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 122 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 7.65
J
Jonathan Felipe • solo_traveller • co
10
Pros:

Todo excelente!

2026-06-13 • via Nuitee
F
Fabian • solo_traveller • co
10
Excelente
Pros:

La Amabilidad de la Sra que nos recibió

Cons:

Es un poco difícil el ingreso

2026-06-10 • via Nuitee
P
Paula Andrea • solo_traveller • ar
4
Pros:

El hotel esta bien ubicado central.

Cons:

Aunque es central es en plena avenida es imposible conciliar el sueño, las habitaciones requieren mayor mantenimiento, mucha humedad y deterioro sobre todo en los baños.

2026-06-09 • via Nuitee
F
Fabian • solo_traveller • co
9
Firme
Pros:

Excelente Ubicación. Un poco peligroso la entrada al parqueadero

Cons:

La entrada al parqueadero

2026-06-01 • via Nuitee
M
Michael • solo_traveller • gb
3
2026-05-29 • via Nuitee
M
Marcos • solo_traveller • co
3
2026-05-27 • via Nuitee
C
Carlos A. • couple • co
5
Opinión de estadía
Pros:

No molestaba el ruido del exterior.

Cons:

El servicio de internet muy malo.

2026-05-25 • via Nuitee
M
Maria • solo_traveller • co
10
2026-05-23 • via Nuitee
B
Beatriz Elena • family_with_children • co
10
COMODIDAD
Pros:

LA CERCANÍA AL HOSPITAL UNIVERSITARIO

Cons:

TODO EXCELENTE

2026-05-21 • via Nuitee
J
JULIAN ALBERTO • solo_traveller • co
10
Comodo, economico y excelente atensión
Pros:

Muy excelente la atensión del personal, la limpieza de la habitación muy bien, la presentacióin de la habitación y la ubicación del hotel

Cons:

Todo esta muy bien, todo me gusto

2026-05-19 • via Nuitee
Y
Yairlyn • couple • co
9
Tranquila
Pros:

Estaba limpio

Cons:

Muy pequeñas las habitaciones y la ubicación

2026-05-18 • via Nuitee
B
BASTIANELLI • family_with_children • co
9
2026-05-12 • via Nuitee
C
Carreño • family_with_children • co
8
2026-05-06 • via Nuitee
Y
Yomalis • solo_traveller • co
10
2026-05-05 • via Nuitee
R
ricardo • solo_traveller • co
10
Pros:

Las instalaciones, el parqueadero y la zona donde esta

2026-05-02 • via Nuitee
E
escorcia • solo_traveller • us
1
2026-05-01 • via Nuitee
A
ARMANDO • extended_group • co
2
2026-04-27 • via Nuitee
P
pertuz • solo_traveller • co
10
Pros:

Buena habitación, muy limpia y con todo lo que se necesita, la cama muy cómoda y en una buena ubicación.

2026-04-27 • via Nuitee
G
Garces • solo_traveller • co
9
2026-04-20 • via Nuitee
H
hurtado • family_with_children • co
2
No descansas
Pros:

La ubicación

Cons:

Las habitación dan hacia la calle principal y el ruido de los carros y motos que pasar por el lugar te escucha muy fuertes y no te dejan dormir además de las luces

2026-04-04 • via Nuitee