Hotel Isla Mayor

Hotels
7.9 (158 reviews)
DiagonaI 15, 55-63 , Bucaramanga , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Noise problems
Hard beds

Categories

Cleanliness
6.65
Several reviews mentioned issues with cleanliness, including unclean rooms and bad odors.
Service
8.65
Numerous reviews praised the staff for their friendliness and responsiveness.
Location
8.65
Multiple reviews highlighted the good location, close to the city center and shopping areas.
Room Quality
7.65
Some reviews noted issues with room comfort, such as hard beds and noise.
Amenities
7.65
Improvements needed for additional amenities like fridges and maintenance of basic facilities.
Value for Money
8.15
Guests generally felt satisfied with the price, although some mentioned cleanliness issues.
Food and Beverage
8.15
Complimentary coffee and other offerings were appreciated, but more options could enhance experience.
Overall Experience
7.65
Overall positive but mixed due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Welcome to Hotel Isla Mayor, your oasis in Bucaramanga!

Luxurious Accommodations: Each room features a flat-screen TV and a private bathroom, ensuring a comfortable stay for every guest.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs and make your stay seamless.

Prime Location: Located just 1.3 km from the Consulate of Spain, our hotel offers easy access to key attractions like the Municipal Institute of Culture and Tourism. Ready to experience the best of Bucaramanga? Book your stay at Hotel Isla Mayor now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

7.9
Based on 158 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 7.65
L
Lasso couple co
10
2026-08-14 via Nuitee
I
Ingry solo_traveller co
8
Muy buena
Pros:

Es espectacular la ubicación. Todo súper central, buena ubicación. Personal amable.

Cons:

Pocos restaurantes alrededor. Giro a la izquierda por el semáforo comidas rápidas con excelente atención y a unos pasos a la derecha saliendo del hotel un restaurante para desayunar. En frente está san Andrecito isla.

2026-08-14 via Nuitee
L
Lily Sierra solo_traveller co
9
Ubicación excelente.
Pros:

La ubicación.

Cons:

Hubo un incidente con la limpieza pero lo solucionaron muy rápido.

2026-08-09 via Nuitee
I
iamjas09 solo_traveller co
10
2026-08-06 via Nuitee
R
Ramírez Atuesta solo_traveller co
10
2026-08-05 via Nuitee
N
Narda solo_traveller co
8
2026-08-02 via Nuitee
A
Arias couple co
9
2026-07-25 via Nuitee
M
Maria Paula solo_traveller co
9
2026-07-21 via Nuitee
L
LUIS MIGUEL solo_traveller co
10
2026-07-19 via Nuitee
L
ligia Costanza solo_traveller co
10
Mi estadía en la Ciudad Bonita
Pros:

La comodidad, la ubicación, la atención.

Cons:

...

2026-07-16 via Nuitee
J
jhon family_with_children co
8
2026-07-14 via Nuitee
J
Jonathan Gafaro family_with_children co
5
Cons:

No tenían cobijas, se llama recepción dicen que no tienen 4 personas durmiendo sin cobijas

2026-07-13 via Nuitee
L
ligia Costanza solo_traveller co
10
2026-07-10 via Nuitee
H
Hugo Ricardo solo_traveller co
3
Mal hotel
Cons:

No había wifi

2026-07-09 via Nuitee
V
Vaca solo_traveller co
8
exelente atención muy buena
Pros:

el trato

Cons:

el ruido de afuera

2026-07-07 via Nuitee
J
Jesus Gilberto couple co
9
2026-07-07 via Nuitee
P
Pinilla solo_traveller co
9
2026-07-07 via Nuitee
H
hmezar solo_traveller co
6
Pros:

La ubicación es muy buena

Cons:

El internet muy malo y para ser muy caro la noche , encontré por allí cerca uno más económico y mejor en internet

2026-07-06 via Nuitee
M
Mauricio solo_traveller cl
10
Pros:

Ubicación y precio

Cons:

No tenía wifi

2026-07-04 via Nuitee
L
Leonardo solo_traveller co
10
2026-07-03 via Nuitee