MAZA Almaty

Hotels
8.6 (357 reviews)
Dostyk Avenue 162 н.п. 276 , Almaty , kz

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean facilities
Cons:
Difficult taxi access
Lack of signage in area

Categories

Cleanliness
9.04
Clean and well-maintained, as mentioned.
Service
9.01
Friendly and accommodating staff noted in the reviews.
Location
8.05
Convenient location, although some difficulties in access were mentioned.
Room Quality
8.5
Standard quality for this hotel tier; room specifics were not mentioned but clean due to overall sentiment.
Amenities
8.53
Key amenities like a shared kitchen were appreciated, but minor improvements suggested.
Value for Money
8.49
Standard quality for this hotel tier; good value based on overall experience.
Food and Beverage
8.54
Initial coffee provided in the kitchen but specifics on food quality were not mentioned.
Overall Experience
8.61
Customer satisfaction is high with slight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:36

Property Description

Modern Accommodation with Free WiFi
Located in Almaty, Hi hotel offers a convenient stay near major attractions like Central State Museum and Republic Palace. Enjoy complimentary WiFi throughout the property.

Comfortable Rooms with Essential Amenities
Experience cozy rooms equipped with air conditioning, flat-screen TVs, and some with a balcony. Benefit from room service and a 24-hour front desk for all your needs.

Convenient Location for Exploring
Explore nearby landmarks such as Kok Tobe Mountain and Gvardeytsev-Panfilovtsev Park. With Almaty International Airport just 16 km away, Hi hotel is the perfect choice for your stay in Almaty.

Ready to experience comfort and convenience at Hi hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 357 reviews
Cleanliness: 9.04
Service: 9.01
Location: 8.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
Елена • solo_traveller • kz
10
2026-08-19 • via Nuitee
Y
Yong • couple • gb
9
Nice comfortable stay if you can find the hotel
Pros:

It is in a residential area and next to a big shopping centre, close enough to coffee shops, restaurants but not next to them which might be too noisy. So the location is good.

Cons:

Finding it is a challenge. It is not on the street, and it is inside of a gate, which you will need someone else to open the door to get in.

The location can be better explained.

2026-08-18 • via Nuitee
Жанар • family_with_children • kz
10
Pros:

Тихо и уютно

2026-08-17 • via Nuitee
K
Kuat • solo_traveller • kz
9
2026-07-01 • via Nuitee
Жанар • solo_traveller • kz
10
2026-06-30 • via Nuitee
S
Sereja • solo_traveller • us
10
2026-06-25 • via Nuitee
O
Oleg • solo_traveller • il
8
Pros:

Мне понравилось расположение центр все доступно ,много кафе , ТРЦ Достык Плаза ....персонал приветливый и добрый ...отельчик находится в тихом месте комфортно ....скажу прямо скромно но с комфортом цена / качество вполне приемлимо ...

2026-06-16 • via Nuitee
Жаннат • extended_group • kg
8
2026-06-14 • via Nuitee
A
Aliya • couple • kz
7
2026-06-07 • via Nuitee
D
Danzan • couple • ru
10
2026-06-07 • via Nuitee
A
Aida • solo_traveller • kg
7
2026-06-01 • via Nuitee
M
Muslimova • solo_traveller • kz
10
2026-05-26 • via Nuitee
V
Vadim • family_with_children • us
10
Pros:

Good hotel right across Dostyk mall.

Cons:

Hard to see it from the street. You need to go through the gate to the courtyard.

2026-05-20 • via Nuitee
N
Nurseri • couple • kz
10
2026-05-05 • via Nuitee
A
ASSYLBEK • couple • kz
10
2026-04-22 • via Nuitee
E
Eliias • solo_traveller • kz
9
Pros:

Персонал был приветливый и вежливый, готовы подсказать чем заняться в городе и что есть рядом с отелем

2026-03-31 • via Nuitee
A
Aykut • couple • tr
10
2026-03-21 • via Nuitee
M
Milena • solo_traveller • qa
8
Overall okay
Pros:

Location is nice, near to the Mall. Room was clean.

Cons:

Staff doesn’t know English.

2026-01-19 • via Nuitee
N
Nurzhan • solo_traveller • kz
8
2026-01-19 • via Nuitee
N
Natalia • solo_traveller • ae
9
2026-01-19 • via Nuitee