Kecho Legacy Hotel Hanoi & Spa

Hotels
9.3 (464 reviews)
02 Ngõ Trung Yên , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decor
Excellent breakfast
Cons:
Shower temperature control issues
Some rooms were small

Categories

Cleanliness
8.78
Some concerns mentioned about towel hooks; overall cleanliness is standard for this hotel tier.
Service
9.75
The staff were warm, welcoming, and friendly; several positive mentions highlight great service.
Location
9.79
Exceptional location in the heart of Hanoi's Old Quarter, close to food stalls and shops.
Room Quality
9.24
Rooms were mostly described as gorgeous or lovely, with a couple noting size issues.
Amenities
8.77
Amenities such as the rooftop bar and breakfast buffet received positive mentions.
Value for Money
9.23
Excellent value for money considering the quality of service and amenities offered.
Food and Beverage
9.28
Breakfast buffet was particularly praised for its quality and variety.
Overall Experience
9.55
Guests enjoyed a fantastic stay, highlighting the overall positive atmosphere and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:21

Property Description

Central Location
Situated in the heart of Hanoi, near major attractions such as the Opera House and St. Joseph Cathedral.

Modern Amenities
Enjoy air-conditioned rooms with a flat-screen TV, minibar, and free WiFi, along with 24-hour room service.

Dining and Entertainment
Indulge in a delicious buffet breakfast and unwind at the hotel's terrace, restaurant, and bar.

Ready to experience luxury and convenience in the bustling city of Hanoi? Book your stay at Kecho Legacy Hotel Hanoi today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 464 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
M
Melike couple tr
10
Good location, nice holiday
Pros:

Location is so close to the city center.

Cons:

Nothing

2026-05-30 via Nuitee
R
Roshan couple in
4
2026-05-30 via Nuitee
L
Léa couple fr
10
2026-05-30 via Nuitee
G
Giacomo couple ch
6
2026-05-30 via Nuitee
M
Michelle couple au
10
Perfect in every way and amazing location so real and familiar Thankyou Hanoi I will be back
Pros:

The staff are so very friendly and accommodating especially Jamie. Thankyou so much for the warmth and exceptional service xx

2026-05-29 via Nuitee
K
Kayla couple us
10
amazing time! we loved the spa and morning breakfast
Pros:

Amazing services everyone was very nice and accomadating

Cons:

nothing

2026-05-29 via Nuitee
B
Bettina couple de
10
2026-05-29 via Nuitee
K
Kayla couple us
10
2026-05-29 via Nuitee
N
nandini couple in
10
It was very nice and pleasant stay.
Pros:

The property was lovely and in the heart of the city. Everything is near by and very convenient. The staff were amazing, very friendly and helpful. They made the stay very comfortable for us.

Cons:

I loved how it was in the heart of the city. Everything is near by and very convenient. It’s located centrally and ease to access .

2026-05-28 via Nuitee
G
Gianmarco solo_traveller ch
10
Ich hatte einen wunderbaren Aufenthalt. Zimmer und Essen waren top! Das Personal war extrem hiflsbereit und herzlich. Ka
Pros:

Tolles Zimmer, top Lage inmitten vom Oldtown.

Cons:

-

2026-05-27 via Nuitee
S
Sui solo_traveller gb
9
Great location!
Pros:

Great location. The staff were very helpful. The room was very adequate. We booked the family room which was perfect.
The breakfast spread was very good.
Tiny minor point was it took a long time for the lift to come at checkout time, as the people from different floors were coming and going for breakfast at same time.

2026-05-27 via Nuitee
V
Vuk couple me
9
Pros:

Interior is so nice as well as staff who more more than helpful. Even though hotel is located in most attractive spot in Hanoi, big issue is nearby “restaurants” and local food sellers because both fresh and cooked meat and meals stays outdoor on 35+ degrees and smell is so terrible that as soon as you step out of hotel, you can’t breathe.
Everything else was very good.

2026-05-27 via Nuitee
J
Joan solo_traveller au
10
2026-05-26 via Nuitee
A
alaa solo_traveller il
4
2026-05-26 via Nuitee
D
Deandra solo_traveller ca
9
Pros:

The staff was really nice and helpful. They gave you lots of tips and helpful restaurant recommendations. The hotel itself was gorgeous. We definitely enjoyed our stay.

Cons:

It's a relatively new hotel so sometimes service is a bit slow but they more than make up for that.

2026-05-26 via Nuitee
S
Sonia couple fr
10
Pros:

Le professionnalisme et la disponibilité de Anna

2026-05-26 via Nuitee
R
Rosannagh couple fr
10
A lovely place to stay on our honeymoon!
Pros:

Amazing views! And the rooms were lovely, the whole hotel was clearly decorated with great care and elegance.

2026-05-26 via Nuitee
H
hannah couple us
10
Would not have changed a thing.
Pros:

Everything was perfect. The hotel was clean, had a great breakfast buffet, is super centrally located (yet quiet). The staff was extremely accommodating and friendly from the moment we walked in.

Cons:

Nothing at all.

2026-05-26 via Nuitee
S
SYLWIA couple au
9
Definitely recommend, good value for a money, unique experience
Pros:

Great place and perfect location in the centre of old quarter . Well skilled and helpful reception, fantastic hosts .Generous breakfast and lovely interior- very traditional.

Cons:

Some staff members had problems with understanding very simple basic English.Cleaners did not clean the room daily -as promised- and not provided bottled water or fresh towels every day. Had to ask for toilet paper at reception 😊turning lights off at sky bar/ roof top around 11 pm and leaving guests sitting in a darkness was at least not nice strange behaviour.

2026-05-25 via Nuitee
L
LEVANI solo_traveller kz
10
2026-05-24 via Nuitee