ALTO VERDE HOTEL

Hotels
8.8 (15 reviews)
2226 Calle 29a , Guatapé , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful terrace with pools
Attentive bar staff
Cons:
Unpleasant reception service
Poor explanation from staff

Categories

Cleanliness
8.26
The review did not mention cleanliness specifically.
Service
9.23
Nayive, the bar staff, is attentive and kind, but there was a negative experience with Jess at reception.
Location
8.77
The review did not mention location specifically.
Room Quality
8.72
The review did not mention room quality specifically.
Amenities
9.25
The terrace with pools was highlighted as a positive feature.
Value for Money
8.71
The review did not mention value for money specifically.
Food and Beverage
8.76
The review did not mention food and beverage specifically.
Overall Experience
8.73
The overall experience was mixed due to service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 09:53

Property Description

Outdoor Swimming Pool & Terrace
Family Rooms Available
Lake Views & Balcony Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.8
Based on 15 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
Y
Yepes Puerta • couple • co
8
2026-06-30 • via Nuitee
I
Ingrid yaneth • extended_group • co
10
2026-04-07 • via Nuitee
A
Aide • couple • mx
10
Pros:

Muy cómodo y acogedor

2026-04-05 • via Nuitee
G
Gloria • couple • co
9
Relajante
Pros:

La terraza con las piscinas. Y Nayive La chica que atiende en el bar es súper atenta y amable.

Cons:

La mujer que atiende en la recepción. Una tal Jess. Muy poco amable. No nos explico bien las cosas. De mal humor.

2025-09-09 • via Nuitee
M
Mario • young couple • ch
9
Superb
2025-04-07 • via Nuitee
E
Esteban • family with young children • co
10
Exceptional
2024-11-14 • via Nuitee
A
Alexandra • young couple • co
8
Very good
2024-10-11 • via Nuitee
A
Atticus • group • us
8
Very good
Cons:

Would have liked a lamp, and a fan perhaps

2024-09-25 • via Nuitee
R
Ricardo • young couple • co
8
Very good
2024-08-24 • via Nuitee
L
Lindsay • family with young children • us
8
Very good
2024-08-20 • via Nuitee
A
A • solo traveller • gb
9
Superb
Pros:

Modern rooms in a colourful traditional setting, in a 'regular' neighborhood away from the touristy bustle of Guatape.
Lovely pool area with nice views on the roof and lovely, helpful staff

Cons:

Hot water was a little sporadic,, but the shower was good

2024-08-04 • via Nuitee
A
Amy • young couple • ca
8
Very good
2024-07-28 • via Nuitee
S
Sabine • young couple • be
8
Perfect hotel for a stay in Guatape
Pros:

In the center but quiet

2024-07-23 • via Nuitee
L
Lucy • with friends • co
10
Exceptional
2024-04-29 • via Nuitee
E
Elkin • review category business travellers • co
10
Exceptional
Pros:

Excelente atención

2023-11-09 • via Nuitee